Smooth check-in, friendly staff. The location of the hotel is fantastic, very close to Warschauer Strasse and opposite RAW Gelände. Because of this you can be bothered by some noise from the street, this did not really bother us. I found the bed quite hard, my partner found it an excellent bed. So many people, so many wishes...;-)

The location of the hotel is fantastic, very close to Warschauer Strasse and opposite RAW Gelände. Because of this you can be bothered by some noise from the street, this did not really bother us. I found the bed quite hard, my partner found it an excellent bed. So many people, so many wishes...;-)

Every single member of the staff is exceptionally friendly and helpful. Lallapaloosa was in town and finding a hotel with air conditioning was a challenge. It was incredibly hot this past week and we were traveling with our large dog. The system was faulty when we checked into our room, so they immediately gave us an upgrade to a larger room. It was an unexpected gesture that we truly appreciated. The hotel is right across from the Tram and extremely close to a train stop. Access to the main train station couldn’t be easier. The river and the East Gallery Wall is just a short walk. There is also great shopping at the mall down the street.

This part of Berlin is a bit gritty, so while you are getting convenience, you are not getting ambience.

The location was really good for the event I was going to at the uber arena. The person at the front desk was very kind and helpful, suggesting even to order Uber Eats to my room (which I did and worked perfectly!) and the room was very good.

I suppose the room temperature was really hot at almost 26c which forced me to keep the fan on all night and the pillows are terrible but those things are common at hotels, it's not something that should stop you from going there.

The location of this hotel is brilliant. Comfortable rooms. Great bathroom.

Bits of the hotel were quite tatty. A really wobbly banister leading from the breakfast area. A small step in our corridor to our room. It is difficult to see and once there would have been yellow and black hazard tape. This tape has mostly worn away. My wife tripped on this step and hurt herself.

The room was very nice, spacious and looked fresh, location is close to public transportation with very easy access to other parts of Berlin. Staff was friendly and helpful, we were allowed a later check out and appreciated it a lot.

The breakfast was poor in my mind and the carpet in breakfast area needs a deep clean or to be replaced.

Everything about the room was superb - the bed, the balcony, the bathroom, the provided equipment - we were very happy! Also the location - just a 10 min walk from the Mercedez Benz Arena, there’s a shopping mall very close and the street as well as the hotel is really quiet. Breakfast was okay, nothing special - regularly good buffet hotel breakfast. We recommend.

The room was neat and clean and the place is close to the city center

We stayed there one day and continued our trip. We forgot in the room a bag with some new clothes we bought. We called the next day to report the bag with the clothes. After 5 times we called and each time they promised to get back to us and they didn't, we had to return from the trip to the hotel to look for the clothes. The secretary at the reception said they found nothing and ignored our request to send someone to check the room again or look for it in the hotel. After we insisted, she called someone and spoke in German, so we couldn't understand what it was about, and simply said "we didn't find it". It's sad to know that this is what happens when something is forgotten in this hotel.

Very nice room with a clean bathroom. Value for money breakfast buffet. I'm surprised at other negative reviews as I have stayed at another hotel nearby, and this is definitely better. People comment on the noise but it is in a party area and if you stay at the weekend it will be noisy! I found that the white noise of the Dyson fan drowned any noise out effectively.

Pillows could be better.

The hotel rooms are really nice! Friendly staff, cool city view from our room, and peaceful even with slight traffic going around, managed to sleep well before an event at night, Comfy bed, nice carpets in the hallways and room, nice bathroom and a very modern vibe, clean rooms Satisfying breakfast, quick and easy. Easy check out and in

When I just entered had a bit of a sketchy vibe, also due to the area maybe, also no WiFi, if I din't have my new simcard with roaming on I would've been stuck if I had no WiFi to book Ubers to the airport or else where Could be cleaner in the lobby or have some new furniture, and the entrance door has a tape on it think to cover a crack in the glass but understandable due to Covid maybe hotels must still be recovering from the set backs Otherwise a really good place

It was nice stay, with comfortable bed, balcony and clean bathroom.

Hotel is located on the main street, it is very noisy. During the sleep i woke up many times, also there is very old air conditioning and the cooler is also very noisy to use at night. After shower water got stuck.