The friendliness of the staff, escpecially the waitress in the evening she remembers us from previous visits and is very helpful, I was travelling alone this time and was made to feel very welcome and at ease.

There was nothing I didn't like, but it would be good to have tea/coffee making facilites in the room, I was able to get a glass of hot water for my tea from the bar but would be nice to be able to have one in the room as well as the well stocked mini bar.

We made a last-minute reservation and stayed in a beautiful room. The beds were super comfortable and well needed after many hours of driving. It was so nice that our dog was allowed to stay with us for a small fee. The breakfast was very nice, a lot of choice and even gluten - and dairy-free options, a big plus for us! The staff was superfriendly and helpful. We will be returning for sure in the future while heading to Slovenia! Thank you!

Nice and clean rooms, good room layout, nice bathrooms.

We were on a business trip with our newborn. We specifically wanted a room with a queen-sized bed as advertised. However, the room we were offered had two beds. They called it an upgrade (it was a bit larger), but it did of course not suit us. We then were supposed to pay for a higher upgrade. It took quite some time to convince them that we were just expecting what was advertised on booking.com and nothing more.

Quiet neighborhood, good check-in procedure for late check-ins after 11 pm, well equipped, spacious room. Nice staff.

I found 2 small bugs in the room and one bigger on the staircase. I suppose the disinsection was not done for some time. Another thing to be aware of is there is no air conditioning in the room or I couldn't find the controls

The staff were super friendly and lovely and made everything from dinner to the check in very high end. It was like being in a luxury hotel but without the costs. I also liked how everyone felt friendly but not fake which feels like a boutique hotel vibe - like the ACE hotel. It is so nice to be able to stay at places like this and I think everyone deserves a raise.

Perhaps maybe nicer soaps in the bathrooms? The TV didn't work so well but honestly it was fine.

Everything except General Manager or whatever title the man with eyeglasses in the "glassenclosed office is called.

The general manager omitted twice to return morning greetings extended to him while he was 2 meters away behind the front office counter.

Perfectly located for our family trip. The staff are so friendly and helpful and the breakfast delicious, so much choice. The beds in this hotel are super comfy, and the hotel is extremely quiet.

Despite arriving after restaurant opening and hotel check-in hours due to traffic (The summer of Baustellen!) the staff provided me with some local specialties so I did not have to go to sleep hungry, because after all the neighborhood pizzeria had already closed shop too.

We had Fitness and Sauna that were free for everyone that was booked into the hotel. The restaurant was good as well as the breakfast. Parking spot was free of charge. A grocery store right near the hotel.

AC was available only for additional cost. Room was in the attic and it wasn't that pretty. Cockroaches (those gas schwab bugs) in the hotel corridor.

Location of hotel good and room clean but my room location was facing busy grocery store and noise from this and guests who talked loudly between midnight and 2:00 made this bad stay.

see above