Sarah W at the front desk was invaluable ...she was so helpful with interpretation...our car broke down and she was fantastic same with the other Sarah at the front ! Can't say thank you enough it made a bad situation so much better ! So we could enjoy the beautiful city!

Beds where hard ...some like the. That way but not me..more comforters in the room would be nice

I liked the location and easy check in. Furthermore the thermostat at the heating. But, the preset temperature in the evenig wasn't adjustable. See my comment below. The breakfast was fully ok. Friendly staff.

To control the heating you can see digital thermostats. Which are predefined. Which is good in general. It is not adjustable by yourself. My room 903 based in the groundfloor had two outer walls (near the parking entrance). For guests staying there it is good to know. Because the third company defining the temperature stoped the heating from appx. 21 o'clock. During my stay the temperature this night was minus 3 degree outside. Because of the groundfloor and outer walls the room was freezing cold in the late evening and at night. I awake because of the cold temperature. Ask the friendly staff, if they arranged the adjustment of the predefined conditions of heating.

In the heart of the Krämerbrücke district. Very friendly and knowledgeable staff. The hotel was spotless. The layout of the room and furniture was wonderful. Amazing breakfast included. We were happily surprised by this gem of a hotel in a lovely German town.

Location was wonderful. Clean room, mattress could have been more comfortable though. Good choice of items for breakfast and plenty of each, very good coffee machine at breakfast. Efficient reception staff, helpful with booking taxis etc.

Only German language TV programmes available, not helpful when you want to be able to watch something at the end of the evening and Netflix option unavailable for hours on end. Corridors could do with more lighting at night.

One week in Germany, four hotels, and this was by far the best of the lot. We had one of the rooms overlooking the "bridge", and it was exceptional. It was huge, the beds were great, the room had coffee service (A BIG plus) and air-conditioning (also a BIG plus). The full service front desk was staffed by excellent individuals who did a wonderful job explaining what to see and how to get to the places we wanted to see. Included underground (free) parking was very welcome.

No issues what-so-ever.

It was in a great location to the sites and the main train station. It was comfortable. Breakfast was early at 7am. And many specialty coffees were available.

No coffee in the room, but it was available in the lobby.

You cannot live more centrally - the room is located RIGHT at the Krämmerbrücke! The staff were extremely helpful, check in super quick. The hotel has a very nice traditional restaurant with a garden - really worth the money and good service! The breakfast buffet was rich and tasty.

The area is a bit noisy - which is totally expected when you want to live so centrally - and as there is a restaurant right downstairs, as well as the river embankment, people stay there to chill till midnight.

Excellent location. Helpful staff.

Breakfast dining was crowded. Replenishment of the buffet lagged behind demand. Staff did their best but a fully booked hotel over the weekend meant big gaps in the Breakfast offerings

Great location. Clean and well appointed room. Very good breakfast. Very pretty part of town within easy reach of cafes and restaurants, a stones throw from the river and spectacular bridge.

Everything! Perfect location, close to everything, great views of Krämerbrücke, lovely rooms, good breakfast, super friendly and helpful staff. Would totally recommend!

Bathtub is quite high, for old people or clumsy people a risk to get in and out or if (shower is there).