Warm welcome and friendly check-in. Within easy walking distance of the main rail station. Numerous restaurants in the vicinity. Room clean and modern with usual facilities including hospitality tray with kettle. Good breakfast with hot and cold choices. Comfortable queen size bed. Easy walk to tourist sights: Willy Brandt Platz, Romer Platz, and main shopping street. Bridge across river to the museums / art galleries district etc. easy to reach.

Area around station is somewhat populated by homeless and drug scene. Have stayed in the area many, many times and still return but it still 'feels a little unsafe'...having said that, have never encountered a problem.

Great hotel. Nice check in. Attentive staff. Quiet little bar area. Rooms quiet and very comfy and very clean. Good selection of pillows (not the usual German approach of one very flat pillow per person) and good mattress. Bathroom also very clean.

Frankfurt main station is rather 'rough' - a few dodgy local characters, so it might be nicer to walk to the hotel taking the south exit from the station and then Gutleutstrasse to Elbestrasse. The hotel itself is in a much better area - no dodgy characters hanging around the entrance - and you're quickly there in ten minutes.

Central location near train station. Comfortable bed (much more comfortable than Premier Inn hotels in the UK!) Clean and well maintained. One of the lightbulbs in our room kept flickering and a member of the reception staff went out of his way to help us change it. Short Walking distance to the museum quarter,including the excellent Städelsches Kunstinstitut and Museum für Angewandte Kunst.

The location is a bit seedy - a bit like how London’s Kings Cross was 20 years ago. The room was a tight squeeze even with a small double bed (140-145cm wide.)

- Centrally located, just a 3 minutes' walk to Frankfurt Central station (Main Hauptbahnhof). A lot of restaurants and supermarkets around the area. Sightseeeing places are mostly at a walking distance. - Hi- Speed Wi-Fi and a comfortable work space in the room perfect to work from home. - Polite, courteous, hospitable and friendly reception staff. - Comfortable bed, spacious room and bathroom with good sunlight. - Room cleaning was carried out immaculately everyday (You need to inform the reception before 12 noon if cleaning needs to be carried out).

- Area is just outside the station. Hence there are a lot of homeless people around, dirty street, hippies and intoxicated migrants. - Hot water was not available for 2 days. As per the reception staff, it was due to a technical fault. Hotel staff stated that they would compensate for the same within a few days. There was no telephone in the room. So had to go to the reception each twice on both the days in the morning. Suggestion: It is suggested to provide a telephone and a mini-fridge in the room as it would be of great convenience.

The room was spacious, clean. The air conditioning worked, the curtains were as dark as possible, which is very convenient. The bed was excellent and we had a choice of pillows. The bar has happy hours for cocktails -50% of the price. The staff are friendly.

It's best not to go walking without a navigator. There is a train station not far from the hotel and our big mistake was to go that way. It's the dirtiest, most dangerous area possible. We arrived at the hotel 1 hour before check-in and were told to walk around until 15:00, but you could leave your car and things at the hotel.

The staff are great. The room is valuable to the price. The location is good you can walk to the train station within 5 mins. Surrounding by restaurants and convenient stores.

Have to pay extra if we want to get the room before checked-in time. I never have to pay in any hotel for getting the room before checked in time. Most of the hotel I visit if the room available the hotel will let us get the room or just tell that the room is not ready.

Went over for a nice long weekend, I can't fault the hotel or the wonderful staff.. They literally couldn't do enough for us from the moment we arrived to the minute we left. The evening bar staff we a delight and loved to chat with all the guests. Even when we got food delivered, they made sure we had plates and cutlery so we could enjoy it properly. I would recommend staying here, just for the amazing staff. The location of the hotel is right in the city only a few minutes walk from the station. And like all cities, not all areas are perfect. Take a 2 minute rest walk to the left when you come out the hotle door and there were a few undesirables around, and I wouldn't be comfortable walking around on my own in the evening. But take a 5 minute walk to your right and you are down by the river and walk a little longer and you will be in Old Sachsenhausen, with its beautiful cobble streets and vibrant night life. Well worth the visit.

Some of the area around the hotel was a little rough, and I wouldn't feel comfortable going out on my own in the evening

Our two rooms on the top floor were perfectly clean and very quiet. We'd reserved a double and a single, but ended up with a family and a single, which was fine. The family room was HUGE (though the convertible "chair bed" would definitely have been too small for our 14-year-old, so I'm glad we kept the single room for him). Staff were very friendly, and the secure parking was great to have, given the area...

The music in the hallways and elevators was REALLY loud, and the scent used was REALLY strong. I think the hotel could do without both. The neighbourhood is a bit dodgy, but that's sadly to be expected when so close to a central rail station.

Good location, possibility of luggage storage before check in, they offer to choose a blanket (more cool/warm) or pillow (soft/firm). The bed was really comfortable + black out curtains helped to fall asleep. The staff was really polite and nice.

The window was closed, but we still could hear noises from outside (pretty noisy district) and was a bit cold. Probably window has some problem, but we were to tired to go to the reception, I’m pretty sure they would help. There was a coffee machine and electric kettle, but just one tea mug and coffee cup, even though there where 2 of us.

Fantastic hotel, good location, walking distance to everything. Room was a really good size and the bed was comfy. The best thing about this hotel was the AMAZING staff. Extremely helpful and friendly. Vanessa and Lochmann in particular went out of their way to help us, but all the staff were excellent. Happy hour with 50% drinks from 5pm to 7pm. We liked the hotel so much we cancelled another hotel on our return to Frankfurt and rebooked the Premier Inn :-) Thanks to the staff for wonderful stay!

Everything was perfect