The room was comfortable and well cleaned. The staff really polite and welcoming. The location was absolutely amazing as it is both conveniently close to the centre and next to the bus stop for everything else in the suburbs. You can reach the metro station a few steps from the main entrance something extremely appreciated weather wise :)

The size of the room. Although well cleaned and cosy it was a bit small. It is really comfy for one person but for two people it is rather narrow. And I would also recommend a refreshing in the decoration.

Very friendly and helpful staff. Lot of facilities like electric kettle & tea, fridge, tissues, desk, ironing desk and hair dryer. Free coffee at the lobby for hotel guests. Luggage storage. Metro station just a few steps from the hotel entrance.

Our room's windows were headed just at the busy street so it was loud, even at night. We could even hear people talking on the street. There's also a church next to the hotel and we could also hear it's bells ringing. There seemed to be some issues with the radiators too, because they were working very loudly.

It was very well located, the subway station is just outside the door of the hotel, and they have a parking, a mall, and so many stores and restaurants in the area. We visited during Christmas and there was a Christmas market right outside.

It’s close to a delivery warehouse, so you hear a lot of bins rolling even at night

Location was good with Train entry was just outside hotel. Staff are very good, to ask advice, also very friendly. Clean hotel. Good mattress 😴

No English Tv, if as advertised satellite Tv, some should be in English. We used our Ipad to watch films. No Bar, No fridge, No room Telephones. For the price all rooms should have the above facilities.

Excellent breakfasts. The location near U-Bahn station is very useful.

The noise from the reckless handling of carts used for delivery near the hotel in the early morning could be improved. Bathroom is tiny and nice, just it could be really small for some people.

The hotel was very nice, clean and located in safe, beautiful neighborhood. Well connected to public transport, 200 meters away. Many shops, restaurants are around. Also, beautiful parks and gardens. The rooms were clean, we didn’t have any problems. From the window, we had a very cozy view.

The room was small yet very cosy with a super comfortable bed (and additional pillows in different sizes), a desk and a wardrobe (with a safe and a small fridge). The hotel is very close to the Wandsbeker-Chaussee or Wandsbek Markt stations (yet, at the time of my travel the facade was covered by scaffolding which made the entrance harder to find) and can be easily accessed from the airport or the main train station.

I could not find an electric socket close to the bed (there was a bed table with a built-in lamp but with no available socket). This is rather annoying when you want to charge your phone at night. Also, the building is not very well isolated so I could hear some street noise (and, in particular, a street sweeper in the morning). Anyway, this is a very good value for this money.

Very pleasant and helpful receptionist, the room was lovely, clean and nice. Additionally, the bed was extremely comfortable. The subway could not be closer (3 meters away from the front door!) making the location perfect as it is in between the city centre and the airport.

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The hotel has a great location - very close to the metro station and close to Hamburg city center. The room was very clean and spacious. There is a small kettle in the room.

There was a desk in the room, but for some reason there was no chair, so I couldn't really use the desk. It would also be great to have a small fridge in the room.

the location of this hotel was perfectly located. it’s super close from the U1 Station Wandsbek Markt. it just takes 8 min by train to get to central station Hauptbahnhof. in Wandsbek markt you have a shopping mall, cinema, pharmacy and a lot of restaurants along the main road. the receptionists were friendly. the room was super clean and the size of it was enough for a short city trip.