Really easy to reach the hotel on foot from the station. Gluten free bread/rolls were available as well as a large selection of fresh fruit. All three receptionists were very helpful and friendly.

The beds were not very comfortable. We had twin beds and we could both feel the springs coming through the mattress. Some days the room was beautifully cleaned and other days the beds looked like the person had never straightened their own bed! We think it was a young man on the bad days!

Excellent location, even though finding the car entrance is tricky. The breakfast room is bright and relaxing with free mini-newspapers in several languages. It was directly at the start of the Light Festival route. Lots of small comforts in the room. Very large rooms. Convenient split toilet/bathroom.

The parking garage was OK for our car, but SUVs, large cars, and American drivers should not plan to use it. Accessing the parking is best as a 2 person activity - one driving one on foot at the desired destination. Unloading the car before entering the parking garage is not a suggestion - you can't get the doors open that far once you've parked.

Location was in perfect walking distance of everything i needed. Hotel was clean and tidy and a nice aroma. The breakfast was a perfect way to start the day with a lot of options. Staff were very polite and welcoming and recommended the best restaurants in the area.

Traffic light system for parking could be improved to be more reliable, maybe switch to buttons instead of weight or laser sensors. I did not have any issues with parking but when the lights would not change i had to chance it..

The overal lobby and dining room gives u a rich and welcome feel. The staff is kind and likes to assist; we were given a knife, fork and plates to enjoy our custom cake. The minibar had a decent capacity to even store the cake! The breakfast is totally a highlight, having a nice room to eat in, with a widely variety of things to eat.

While the hotel tries to aim for a victorian style all through to the room, the room itself kinda lacks with the only remotely decoration being the upper sides on the ceiling, the view was behind the building, facing directly onto another building, u can't even look down. The room also is equipped without an AC and the only thing to remotely get it cooler is with a standing fan, which made the nights a bit uncomfortable. There isn't any heaters either so not sure how they do it during colder days.

Hotel is conveniently located just at the borders of the pedonal area. Parking available but at an extra cost. Good breakfast with th e traditional 'international' items Kind pesonnel.

The building is very old and it shows. Carpet in the corridor is worn. The bench to put luggage on is in a very strange position almost closing access to one side of the bed: fortunately it could be moved.

Exterior and interior take you back to the 19th century, the room too. Staff was 5 stars. Room was very spacious and nice. Location - on the edge of the old city and with a great underground parking garage. Breakfast was very good and overpriced a bit.

Hall carpets showed their age.

The staff was very friendly and helpful. The building is beautiful, especially on the outside. The breakfast room is gorgeous and the breakfast very nice.

Our room was dark, especially the walls. We looked across the street to the park. Some young men hanging out very late at night in the park kept us awake. The old windows are beautiful, but do not keep out noise.

This is a beautiful hotel with excellent staff. The rooms were large with lots of space to store things. It was easy to walk to Old Town and lots of good restaurants close by. Handy to the rail station.

There was a hollow on my side of the bed.

The breakfast was really the part of the stay that felt most like being in a former palace. It was a lovely room with a nice variety of foods. The staff that checked us in was so friendly and super helpful with recommendations for restaurants and things to do, plus how to get there! It was nice to be right beside a park.

The hallways looked so non-palace like and the outside seems in need of renovating. It really detracted from the whole experience. The parking lot underground seemed a little unsafe - dark and empty.

Pretty, 18th century hotel located one block from train station. Very nice room size. Staff friendly and great breakfast a beautiful grand room. Within easy walk to most everything in the old town.

Room was on the warm side and a little noisy with windows open.