I was in the "White Room, which was lovely, with a view that couldn't be any better, and a porch from which to enjoy it. Big windows, thoughtful decor, and right on the waterfront. You can park just outside (west of) the walls of the old city and walk to the place in 5ish minutes. In winter, the waterfront is pretty quiet, but the old town is lively, and beyond it, there's the modern Greek city. Lots to see all around, and the new Archaeological Museum is worth the trip to the eastern suburbs.

Sorry, maybe small things, but important esp. for a solo female traveler: I was told to message my ETA a few hours ahead for check-in instructions, but my messages went unnoticed, so I arrived in the evening with no idea of what to do. In fact, one just goes to a nearby hotel, but I had to call to find out. In winter, the restaurant below the Domus is closed, and the entrance is in deep darkness at night. A light by the door would help people find it and use their keys.

The location and the view were superb. The staff were so nice and there was a small inconvenience of changing the TV (which we did not use) so they treated us to brunch in the restaurant below)

the air conditioning was not working properly so it was very warm (this is the only reason I awarded 8 and not 10 stars). Also it needs to be clearer that this property is not located at the hotel but above the Thalos restaurant, we found it difficult to find the unit.

I had the Industrial suite, 2 spacious bedrooms with 2 spacious bathrooms. A magnificent panoramic view over the venetian harbor. You can't beat this location and view. A nice terrace to sit and relax with the best view over the harbor and old town. The room looks great, well designed, and new. Super clean and has cleaning services once a day. Very comfortable beds, plenty of pillows and a very comfortable mattress. Spacious room. Good sized bathroom. The room is very quiet when you close the windows and you can't hear the streets. Actually it's not noisy at all and quite quiet even when everything is open, so you don't need to worry about being in the heart of the city. The pictures of the room on Booking accurately reflects the reality.

The 2 armchairs are not that comfortable. There are no closets in the rooms, only a shelf.

Beautiful sea view room right on the harbor. Lots of restaurants and nightlife and a beautiful view. The room was clean and modern and the bed was very comfortable. Small things like a seseme treat on the bed are details that are not overlooked. The host was very responsive and helped me plan where to go while I was there. I would definitely stay here again!

The rooms were gigantic and really cool looking. The beds were really comfortable. You could look out right to the harbour.

Just me, but I actually didn’t enjoy being front and center to all the tourist nasty action at the inner harbour, and that was in April, can’t imagine what it’s like when tourist season is in full swing. Would have preferred to stay back behind from that area.

The property is exactly what you see. Comfortable, cosy and with excellent AC. Great sea views and it's the best location to be at. Ample restaurants and bars just steps away from the location. Excellent room service as well.

The steep staircase of 20 steps which is a challenge to carry bags and to get in & out of the apartment.

We only stayed at Chania Inn for one night on the way home from Crete's west coast. Check in was straightforward and very efficient, the reception was located in another building a few doors down the road. Loved our room, very spacious, and the furnishings were an eclectic mix of old fashioned and industrial but worked well together. We had a beautiful view of the old town harbour and the Venetian port with the lighthouse. The room was extremely quiet despite being located above a busy restaurant and facing a bustling pedestrian area. The beds were very comfy and the Nespresso coffee machine provided a much needed bust of energy before our early morning flight. We would definitely come back and stay at the Chania Inn again.

Great location and views … staff very helpful and friendly.

Unfortunately there is no seperate lounge area Away from the bedroom that you can work on the laptop… I had no choice but to wake up my wife every morning… Power was going out 2 to 3 times a day for the first 3 of 7 days in which it left us totally in the dark…

Everything was sooo perfect. The staff was super helpful, the room was beautiful and exceptionally clean, the balcony and the view were amazing. We found the room to be dark and quiet, unlike other reviews so if this could be an issue for you, give it a chance anyway. The bed was big and comfy, the sheets were extra soft. We enjoyed our stay so much and were sad to leave. Our favorite hotel during our whole stay in Crete!

The fit-out was very well done - and having the balcony overlooking the port was fabulous.

The "desk" space was very small - so working from it was less than ideal - and there was no "desk chair" so I had to use an arm chair and prop myself up with pillows to get to the right height.