Excellent hotel,staff really friendly and helpful in particular Konstantinos,Cristina,Alexandros and all the staff in general. Facilities really good and breakfast the best I had in a hotel. Really pleased! I will come back Many thanks Rosebay Santorini!

the staff were extremely helpful, accommodating and flexible. the was a good size and the loungers very comfortable. Cleanliness was very good.

the bath/shower was very small and impractical for showers. the pillows were very hard and uncomfortable.

We have just returned from a sixteen day stay. Everything was wonderful, first of all and especially the staff - waiters Felix, Panos, Andreas, waiters and bartenders in one Gerta and Alexander, receptionists Christine and Constantinos, lifeguard Evan, or the manager Georgia herself. And many others whose names I do not remember - such as the cook. They did everything and more than everything to satisfy us. The exteriors of the hotel itself meet the criteria for 4 stars, the interior will need remodeling, especially the bathrooms. In any case, everything was perfectly clean and spotless. We had half board which exceeded our expectations, there was a lot of food, sufficiently varied, of excellent quality. Our toddler was constantly running all over the hotel, in the restaurant, at the reception and even in the manager's office, she was welcomed everywhere with open arms, we felt like we were visiting family. She even received a gift from Gerta and Evan which surprised us more than pleasantly. Overall a fantastic stay.

Of the negatives, perhaps only the planes - yes, they were noisy, but not very frequent, and the noise itself only lasted a few seconds, it was more interesting than annoying. They didn't bother us at night.

The rooms were nice and clean. AC was solid. Staff were very friendly and helpful. Breakfast was on point,

Log way away from main part of Santorini. Taxi's were expensive. We ended up renting a scooter to manage costs.

The location was ideal since the beach is a few feet away. The hotel is also a short drive away from the airport, which is so convenient. The breakfast was great. Each morning there were great options for breakfast. The staff was also great. I can't say enough great things about the cashier at the front desk, Christina. Christina provides exceptional customer service from the moment a guest arrives until they check out. Christina was extremely helpful and friendly. She had great recommendations for activities on the island. I had to find a meeting point for this tour I was going on and she made sure to give me directions on how to get there. She also offered to arrange for a taxi to come and drive me to the airport and allowed me to stay in reception and wait as long as I wanted until it was closer to the flight departure time, which was three hours after check out time. Overall, I'd say that Christina and the rest of the staff provide the kind of customer service that is sometimes lacking in other hotels.

Nothing comes to mind. There really was nothing that I did not like about my stay there. The facility easily exceeded my expectations in every regard.

All staff was great

Exceptional Staff Service Location at the beginning of Amari beach - 50 meters (20 minutes from the airport) As opposed to Fira and Oia towns, it is much less crowded and much more quiet

Pool closed relatively early at 1800 Hotel is just about 1 km from the start of the airport runway which can be both annoying and spotters heaven Private parking is for just 4-5 cars - you may need to look for parking outside if it's full

We found the location of the hotel excellent, as were ALL the staff, they could not have been more polite or helpful. There was a good variety for breakfast and again the staff were very attentive. The maid came daily and our room was spotless. The pool area was a lovely size, well maintained and again spotlessly clean. There was a lifeguard there continuously when the pool was in use. There was background music played at the pool area and it was very relaxing. We thoroughly enjoyed our stay at The Rosebay Hotel.

Breakfast was very nice, plenty to choose from. Staff on the ball and nothing too much trouble. They even gave us departure breakfast at 5am, never had that before and it really came in handy. Excellent location, 50meters down the road to the beach and restaurants. I would stay there again.

Not enough lounges around the pool. They say you can't reserve a bed which is perfect, but people do and staff don't enforce it. I used the bed only once and that was 5pm.

The breakfast staff were so polite and useful. Breakfast had many options from cereals to greek yogurt and eggs. Pool area is calm and well organized. Lounges,umbrellas,towells you may find all day long. Room is nice with a terrace space looking over the pool area.

They don’t have their own beach/chairs but it wasn’t problem for us as we used pool and went to the beach just for swimming. Otherwise we could take a set for a day at any other place on the beach. There are many in front of the caffee bars and restaurants. Nice promenade with lot of offer for dinner and drink.