A good hotel, but not quite up to the standards of a 5-star hotel. New and renovated room. Nice dining room and breakfast. Nice and kind staff. Loved the bathroom products, it's an excellent greek brand - Apivita.

A very small and claustrophobic pool and in the basement. There is not really a spa. There is no balcony, it's a french balcony that you can only stand. There is a problem of a bad smell from the sewage in the whole area outside, and it goes into the hotel and the rooms as well, we had to change room because of that.

Great hotel with nice rooms,we got an upgrade and it was spacious,please note the hotel is far from city center.

They should upgrade the fitness and spa center to a larger space.

Location to the bus terminal was excellent for my stay as I needed to travel across country early the next day. The hotel was very comfortable and well appointed and all the services worked well. Would defo stay here again. Bar and restaurant stayed open late.

I arrived late at night and was pleased to find the bar was still open and I was able to order a snack. I only ordered a club sandwich which I have to say was very disappointing. Had I ordered a cheese and tomatoe I could well have been pleased but this was bland and not good. I did get a free glass of wine after a small complaint which was very welcome.

Hotel is nice. It is great looking from the outside. Hall is beautiful, breakfast is great with plenty options. Staff members are friendly and helpful, especially at the reception. Free parking is in front of the hotel, and underground garage is charged 10 euros per day. Oldtimers in front of main entrance are fun for the kids, as they can get inside and feel past time spirit.

Rooms are a little bit outdated, and interior renowation would be a good idea. The bathroom was unpleasently small. Also neighborhood is not the best, as train station is near, and some old buildings.

Our recent stay at Grand Hotel Palace was nothing short of exceptional, warranting a perfect 10 rating. From the moment we arrived, we were enveloped by the grandeur of the hotel. The sheer size and magnificence of the establishment set the tone for an incredible experience. The room was immaculate, maintaining a high standard of cleanliness, and the staff went above and beyond to ensure our comfort. Their friendly and accommodating demeanor added an extra layer of warmth to the already fantastic service. The breakfast provided was not only perfect but also a delicious spread that catered to various tastes, setting a high standard for morning dining experiences. The fact that we received a free room upgrade and complimentary drinks from the mini-bar was an unexpected and delightful surprise, adding to the overall value of our stay. What truly stood out was the hotel's thoughtfulness in preparing everything we needed for our baby. Walking into a room that was already set up for our little one made our arrival stress-free and immensely comforting. In summary, our stay at Grand Hotel Palace was a standout experience. We highly recommend this hotel for its grand ambiance, exceptional service, cleanliness, complimentary perks, and the remarkable attention to detail, especially for guests with children. It's a definite 10 out of 10 and a place we'd eagerly return to for another memorable stay.

We liked the service level of the staff. We did like the room, the bathroom and shower were great. The hotel was very clean, looked good and gave us a luxury feel. Breakfast buffet was good. The location from the hotel was too far away from downtown.

The hotel would be more suitable for younger people if there would be a outdoor pool. The hotel would be more inviting if there was a garden where you could laydown in the sun. The hotel would be more inviting if there was a better shuttle service to downtown. The hotel would profit from a little shop in the lobby.

Very clean facilities and the room was smelling nice and cleaned daily with nice clean towels and provided with quality natural shower gel lotion and shampoo. The breakfast was great. Different items every day added to the breakfast. The staff were nice and polite. We had an issue with the bed, and they were happy to move us to another room. Overall, we were very happy with our stay and look forward to coming back. We will definitely recommend the hotel to our family and friends. Thank you for a warm welcome and making our stay fantastic

Nothing

Room was clean. Bed was comfortable. There was a Lidl supernarket in 2 min, bus station in 10min.

No ATM in hoteel :( , just at bus station. AC was.....we could not apply the temperature, just flow speed. Open window as air income.....tobacco smokers everywhere - under the balcony in the hotel's yard, at the next balcony, everywhere. We do not smoke and no dot like to breath the tobacco smoke from window. Another one feature is clear(transparent) glass of bethroom's walls. As for me its a very bad design idea, bathroom should be totally isolated.

Room, bed, pillows, staff, parking place

1. Inside pool (is for 6 persons, maximum for 8-10) - too small 2. Breakfast place (very small place with bad position for space where the food is). 3. Far away from the centre (but a taxi is about 10 Euros) and the zone outside of the hotel is with very ugly buildings and a lot of garbage…

Hotel location is great, for people wich came by car, or plane. Parking and indoor garage, lots of plase for parking. It's little bit far from center if you go by foot, but there is taxi wich is very afordable. Room was great, very clean, staff kind and read to help. Breakfast great. Hotel looks like hotel on some riviera, beautiful. Overall, we will came again.

Spa center