My overall stay at Zone was memorable and extremely fulfilling. The hotel staff was good and greeted us with smiles on their faces at anytime of the day. Anything you called for was brought to you in a jiffy. The breakfast was delicious and there was variety each day. Dinner was also good in the Bazaar Restaurant. Apinee, the staff member at Bazaar Restaurant was very courteous and caring. Will highly recommend this hotel to anyone planning to stay here.

Bathroom needs an upgrade and better toiletries.

I recently had the pleasure of staying at this hotel for the second time. Last time I stayed in 2018, and I must say it exceeded my expectations once again. My recent hotel stay was exceptional! The room was clean and comfortable, providing a peaceful night's sleep. The staff were friendly and attentive, always eager to assist. The central location made it easy to explore the city's attractions. I would definitely return for another enjoyable stay. I can confidently say that this hotel remains my top choice whenever I'm in town.

Upon entering the earlier assigned room, I couldn't help but notice a pervasive smoking smell that immediately caught my attention. It was quite unpleasant and somewhat surprising, especially considering my previous positive experiences. While I understand that some guests may choose to smoke in designated areas, the lingering odor in the room was quite noticeable. Despite this initial drawback, I hope the hotel management can address this issue before assigning the room in the future to their guests.

The stay was good rooms were spacious. Staff was good housekeeping was responsive. The amenities in room were great.

Hot water supply was not upto the mark it felt like they jad timing for hot water morning till 11 it was good but after that the water was luke warm so I think they should have a 24/7 hot water service and felt like some maintenance work was going on which in afternoon was very disturbing.

The hotel is centrally located with all modern ambiences. Buffet breakfast was superb. Front office and room service staff were always available and ready to help.

Swimming pool was closed. The hotel is not properly cleaned due to which plenty of housefly in the room and within the property. Needs proper cleaning and maintenance.

Staff behaviour especially restaurant people

Booking.com has taken my credit card details for assurance of my booking n without my consent done the transaction through hotel.

Service house keeping staff

Pool was small and too much chlorine in water, suffocating rooms noo fresh air for windows no exhaust in washroom

Breakfast was not up to the standard of the hotel. Lot of improvement is required in breakfast menu .

Both days the menu was repeated

Courteous and helpful staff. Average breakfast spread which was compensated by the attentive staff. The front office lady during check out was able to help me with my needs quickly and with a smile

Very average breakfast spread. Ill lit corridors

Though the facility is run down but the staff and services make up for it. Cheers to the front office associate who connected with me pre arrival and Chief Security officer

Facility is a bit run down. Linen and everything looks old. Food menu was limited

Nice and pleasant stay for family. Prompt service staff. Nice options in breakfast.