Room, food, swimming pool for child.

Room card was regularly not working in lthe ift and while room entrance. Poor English of swimming pool stuff. Servant brought not clean cup of coffee , while serving food was touching the food with his hands, when I complained to manager, he did the same. Cleanness of food serving must improve to respect private zone of customers. Violated boundaries of private life of others is common thing in India, it must not present at least at hotels especially with foreign guests. it's serious issue must be taken care about. Solving this problem India would welcome much more tourists from around the world.

"Everything about my stay was just right. The staff was friendly and welcoming, the location convenient, and the cleanliness top-notch. It's an excellent choice for a short stay and offers great value for money. Highly recommended!"

"Aside from a few mix-ups regarding the buffet breakfast included in the booking and some delays with room service response and food delivery, everything else was pleasant."

Neat and clean. Stellar and respectful service staff! True to the Taj name. It is one of my favorite hotels in Kolkata.

The facilities are beginning to show their age and need better upkeep. The walls as we exited the elevator on our floor were not fully painted. The corridor was musty and poorly lit and residents had shoes and kids toys parked outside their rooms. The drain in the sink was partially clogged and there wasn’t much space to hang towels in the bathroom.

Service was nice. This is a 3 star, but they provide exceptional service. Breakfast was very good. Rooms were spacious, and had most facilities for a short stay. They don't keep mini-bar by default, thus one can't complain that they have picked up food from fridge by mistake.

Prices for room service (food & laundry) are a tad high, though buffet prices are fair. Noise in the rooms towards the road can seep through. (Wedding, Cars honking etc.)

VIVANTA hotel is a great place to stay, with professional well trained personnel with great heart and a proactive customer care approach. Rooms are big and super clean and the room stewards are super nice, kitchen and restaurant personnel highly committed to offer you the best experience. Lobby and reception personnel are professional and super kind. The Hotel Manager is superlative. Highly recommended.

The staff at the reception, restaurant and the house keeping team were very friendly and courteous. Always bore a smile which was very positive and radiating lot good vibes.

1. would prefer a temperature-controlled pool. 2. provide privacy (possibly a temporary partition) around the pool as the seminar hall is adjacent to it and would have onlookers turning around to get a glimpse. at least for the female pool users.

Everything... Taj itself is a phenomenal brand in the hospitality sector. This hotel is no exception. The rooms are pretty big, cleanliness os impeccable & the food is lip smacking. Especially, the cheesecake. It was pure joy on the taste buds. Breakfast spread is quite elaborate and tasty. The staff of the hotel is remarkably polite. It's a lovely experience.

Nothing as such except one minor thing. I entered the hotel through the rear entrance. It was evening time and was dark. The lighting in that particular zone was inadequate in my opinion. But, as I've said, it's not a big issue.

I stayed at this hotel for a night in August 23. The central location was purfect as it's very near to Acropolis Mall and the Visa Office is located just opposite to it. There is a nice restaurant 6 Ballygunj Place, if you have a craving for authentic Bengali cuisine. The girl at the reception Ms Vaisnavi was very helpful and efficient as she ensured checkin was a breeze. There was even a surprise birthday cake kept at the room for my son. Overall a wonderful experience. I would definitely recommend for families and others

None

Staffs were very helpful and prompt. Can't help but mention few names like Naveed, Moushumi, Shayantoni of reception. Rajan ,the cleaning staff of our room 532 was excellent. Thanks

We were on̈ 5th floor. None of the washrooms had any places to keep/hang clothes while taking showers etc etc

It's really good stay at Vivanta.I almost Sayed at different hotels of different cities but I found this hotel very good in compare to others because of following reasons---- 1. Warm reception with water and juice 2. Rooms were so clean . 3. Services were good as well as room service . 4. Without any delay staff were ready to serve the customer and solved the problems. 5.Breakfast was excellent. In short we enjoyed our stay at this hotel.