Walk for 2-3 minutes to airport metro aerocity station(very close), Worldmark(Aerocity Square) next to the hotel which has many restaurants, bars, Starbucks, Apple store, food court, supermarket etc, you won’t get starving. In-room dining also great! Varios type of Cuisines (Western Indian Asian), vegan and non vegan meals. Breakfast was great. Taxi to IGI airport only 7-10 minutes ride. You have nothing to worry since they can arrange or get you transport anytime. Uber also available. The staff very friendly, polite and helpful.

Only one but not a big deal for me. The water pressure in the bathroom too low.

I’ve stayed here three times when just passing through Delhi. it’s close to the airport so you don’t have to worry about taxi drivers taking you somewhere you don’t want to go. Generally, the staff are awesome. very helpful and friendly.

Two small things about this stay: my waiter at breakfast insisted that I scan a barcode to give a 5 star review on Trip Advisor. I thought that was a little presumptuous. Second, I wasn’t sure about how much to tip my hotel taxi driver so I decided to give him 100 rupees. When I did he frowned and said, “Really. just 100? You are a very rich person.” I gave him 200 more and he still didn’t seem satisfied. That was totally lame and unnecessary.

Staff is wonderful, there were many of them available 24h, for anything I needed. Food was AMAZING. Abundant buffet with high quality Indian and western food. Laundry service was fast and great, considering it’s India. Room was very very clean and comfortable, great hot shower, bed, linens, but the rooms are one connected with another, there is a door that gives access to the room next to you; and although it was locked, if your unknown neighbor is noisy, because of this door, you hear everything a it was in your room. Also, internet signal was poor considering it’s an expensive hotel where you expect high quality service. Internet speed was all the time running below then 5MB speed, it’s a very low speed, and at times it wasn’t working at all, less than 1MB speed. But their repair service is easy and fast. Hot water in the sink was not working

The kindness and helpfulness of all the service staff. Extremely well looked after and excellent cleanliness, impeccable bed linen and towels. The security of the hotel is granted with guards and checks. Good service as well at the concierge desk to organize a city tour for shopping. Bravo to everyone!!! We were able to check in earlier, but the extra price was higher than expected (and no breakfast included). Anyhow we were so happy that we booked again there for last night before going back to Switzerland.

It could improve by not using Dove plastic products in the bathroom. Instead of this brand, there are others that respect nature (for example vegan products). Even as regards the 2dl bottles of water offered for free, they could be replaced by recyclable glass bottles. This would be greatly appreciated by those who are ecologically sensitive...

Nice property, like a 5 star. Clean, convenient close to airport. Restaurant on site. Airport transfer can be arranged quickly. Staff friendly and polite and helpful. Overall good stay, worth the $

We booked airport transfer which costed us 1150 inr per way (as opposed to calling Uber for 400 inr) but we didnt mind because we were expecting good service. On our trip from hotel to airport, At first the driver was nice to us then after dropping us, he expected to get tip, we only had very little cash left as we were leaving India. So i gave him all i got. He did not say thank you and his face looks angry all of a sudden. Bad attitude. The management should look into this, we paid 3times what Uber would cost for a 4 min ride to airport. Then still have to tip? At least dont show the guests you are angry, thats just unprofessional. The day before when we arrived, another driver drove us and we didnt tip. He did not expect anything.

Our experience at the Holiday Inn New Delhi was excellent. The personnel of the hotel was very attentive to our requirements and questions. Breakfast was abundant and had different available food. It has great offer of Indian specialities and also more conventional breakfasts, such as pancakes, muesli or toasts. Particularly, the personnel in the restaurants and entrance of the hotel have been very hospitable. We took an organized trip to Agra by the travel agency of the hotel, and it was worthwhile. The driver and the tour guide provided were very professional and knowledgeable in their field. We had a great time and recommend it forward!

All except checkin formalities

Checkin too messy but staff very kind

I recently had the pleasure of staying at your hotel, and I must commend the exceptional service and outstanding staff especially Mayank and Simran at Front desk and the manager Gaurav. From the moment I arrived, I was greeted with warmth and professionalism. The front desk team was incredibly accommodating and went out of their way to ensure a smooth check-in process. Throughout my stay, every staff member I encountered was friendly, attentive, and eager to assist with any request. Their dedication to guest satisfaction truly made my experience memorable. I will definitely be returning and recommending your hotel to others. Thank you for a wonderful stay!

Nothing in particular.

The hotel is very nice overall. Beautiful. Modern. The breakfast is great! Staff is great!

The room has a constant sewage odour. You had to keep (in winter time ) the air condition on to mitigate the situation a bit. So more energy consumption. There is currently constructions going on next to the hotel. There is some noise in the room until 10 pm or even later. The bed mattress needs to be changed . The pillows were very uncomfortable both the firm and soft types.

The restaurant is five stars, the staff is five stars. But: the accessible room we asked for was in a smokers section and the air was disgusting (it felt like sleeping in a ashtray) , because the neighbours were smokers, the bathroom accessible but not really pleasant, so we asked to be moved in a « normal » room, my disabled partner could manage. Their staff moved us to the last floor in a very nice room, but since it is just under the roof you can hear the noise made by the ventilation machines all night « tacka tacka tacka ». So: it’s a great hotel, the rooms are very good, but avoid the last floor and the accessible room (unless they have another one in a non-smoker section). I will undoubtedly return there because this is a great hotel!

If you book an accessible room, make sure they don’t put you in a smokers section! If you are a light sleeper don’t accept a room on the last floor, the ventilation being right over the rooms, you might need heat plugs or you’ll get a disturbed sleep.