Very family friendly staff and amenties wise. A very complete hotel with outdoor pool w kids pool & an adult indoor pool. Breakfast spread is so good u are spoilt for choice! Kids playroom both indoor & outdoor ones are kept clean and cosy. Theres even a small play area in the lounge if u have to wait for ur room, ur children can be kept occupied. Very clean rooms and facilities 🫶🏼

The toilet is shared with the kitchen, an open kitchen concept which is abit off putting since it is a small room. The pillows are also not stiff at all 😅 If the hotel can line the trash cans with plastic, it would be better and less cleanup to do :)

The staff is friendly, and the facilities are clean and convenient. Breakfast was fantastic with a variety of food and not many people. The golf course and driving range were nice for a buggy ride. Playing golf alone in the afternoon was okay because of low demand. The basic room I stayed in was not even big enough. The massage at the hotel was super nice, especially after a round of golf. Highly recommended and will definitely come back again.

Even if all facilities are old, they are well maintained and cleaned. Water pressure was not strong enough. There is no air conditioning in the corridor and elevator.

Very nice room with a beautiful view over the hills and golf course. I really liked the balcony for that outdoor feeling. The staff (every one I encountered) was super friendly and made me feel welcome as a guest. Huge outdoor pool, and an even more beautiful semi outdoor “rooftop” infinity pool at the 10th floor. With a nice terrace for relaxing by the pool. I always tend to eat out when travelling but the in house restaurant was very good (but obviously more expensive than dining out). Batam is not the most beautiful island, but the hotel was in a very nice and clean “high end” area. Can happily recommend this hotel!

I guess it can be very busy here if they have a big convention?

A wonderful hotel for a week’s stay to explore Batam. A lovely spacious room with a huge terrace and sun loungers. Appreciated the little fridge, replenished shampoo etc, dressing gowns and slippers. The breakfast and food were exceptional. The pool area was ideal for swimming. Loved everything about this hotel. We appreciated all the help we received from Tari and Hary. Thank you.

There was nothing we didn’t like.

Very clean, very nice polite and friendly staff. From door people, taxi drivers, reception stars, cleaners, bar and food personnel. Special mention to Tika who looked after us on bbq night, bringing and explaining the local delicacies to us. Obviously you can get up and help yourself to whatever you like but we liked that she included us to help us try the locals food. Breakfast such a wide range to choose from to suit many nationalities /

Some loose decking boards around the pool area. Not very central but taxis are super cheap so not a problem but didn’t feel you can go on a walk locally.

My stay was exceptional, highlighted by the staff's outstanding service, especially Roni, who went above and beyond in assisting me, notably when I accidentally broke a cup. The hotel's cleanliness and maintenance are top-notch, ensuring a comfortable stay. Its location near Batam Centre and local eateries is convenient. The breakfast was a highlight, offering an extensive and delicious selection that represents excellent value for money.

The shower wasn’t hot enough. Even at its maximum, it was lukewarm. As it was late, I didn’t call for maintenance to come.

Lovely hotel with beautiful view of the golf course. We like the indoor and outdoor pools and jacuzzi. The outdoor pool is located at the ground floor overlooking the hills and the golf course which is very nice. They offer a scrumptious breakfast with a wide selection of local and international cuisine. The food was delicious and well presented. The staff were very polite, attentive and helpful. Our room was well appointed and very clean. As it is located away from the busy area, it gives you a lot of privacy and a peaceful environment for relaxation. You will feel that you are getting away from the hustle and bustle of the city.

Jacuzzi by the indoor pool at the 10th floor is not heated. It can be very cold to use it even on a normal day as it is very windy up there. It would have been much better if its heated.

The hotel has made new upgrades and introduced Liminal by Starbucks. It was a good option for dinner apart from the hotel restaurant. Our kids always love this hotel as they get to enjoy the activities in the kids club and the pool. This trip surprisingly we were able to get the extra bed for the suite and it was more comfortable for our family of 2 adults and 3 kids.

I found it shocking that outsiders are open to walk in and use the gym facility, one guy seated near the lift and went up with me without the key card and request me to press the gym floor. The hotel security need to be improved.

Clean. They change the bed sheet on the 2nd day of my stay. Breakfast was okay. The Indonesian food is just okay but the bakso is nice. There is a buggy service to go to the nearby shops. Have sauna, table tennis, indoor & outdoor pool.

Amenities size like body wash is not enough for 1 day. It comes in a small bottle which also tend to fall from the small shower rack. I can hear a guy vomit at 3am next door.

We love the facilities there. This is our second stay within 6 months. Wonderful staff, good breakfast. Has a play area for kids. Personally for us, love that it is near the mosque. You need to grab or take a cab to major shopping centres but that is the charm of Radisson, away from a hustle and bustle. Love it there.

Nothing. Generally it has been good. :)