Loved the setting with the gardens and pool. The lily pond was beautiful, and the trees and flowers were great. The staff were super friendly and helpful. They made a beautiful breakfast for us on the terrace. Quite fancy and a nice treat. Very quiet, and although close to the very busy road, there was no traffic mode at all. The pool was especially welcome!

The price of drinks I felt was too high 27,000 for a small sprite! Would be nice to be given access to free aqua instead of charging 15,000 for a small bottle. There is an Alfamart quite near so we bought aqua from there but was a very hot walk in dense traffic to get there.

Very quiet location, and exceptionally helpful and friendly staff. Very good trip organised for us too.

Really great and quiet location un the outskirts of noisy and hot Medan city. Large and grean territory, excellent restaurant, always friendly and helpful staff. Breakfast boxes were provided in case of early departure even in case of late arrival and closing restaurant. Kid's shoes were repaired for free. Parking is provided, breakfast is really delicious. The hotel could be recommended as start point for trips through Northern Sumatra or as an intermediate point for tourists as well as for brief business visits.

Had a very pleasant stay for 5 days at the Deli River Hotel. The rooms are great with big comfortable balconies overlooking the small lake. The pool area is lovely, in a nice location overlooking the river valley. The food is delicious - I ate something different every meal and it was all top notch. But what really stood out were the staff. Always smiling, friendly and helpful. Every hotel should have staff like this... One thing to point out is that the surrounding area has nothing to commend it, aside from a couple of small supermarkets for essentials (but no alcohol). So unless you're going on a tour, you'll spend all your time in the hotel. Which isn't a hardship.

Not all the rooms have a fridge, whichever would be nice for having drinks on the balcony. That simple improvement would make the whole place a 10/10....

We spent three weeks in Sumatra, and of course we used a lot of hotels. All of them were good, friendly, and reasonably priced. But I must say, that Hotel Deli River was by far the best. The rooms are very beautiful, with pictures on the wall, charming and practical furniture and comfortable beds. The pool is very clean, the food is just splendid. Most of our, we were impressed by the friendliness of the staff in the management. I spent the first three nights on Sumatra in this hotel, and I made sure that our plans would allow coming back at the end of the trip as we did. I don’t do this very often, because everyone in the end has to decide by one self, but I strongly recommend this hotel for visiting Medan or relaxing after the flight, even if it’s not close to the airport (it’s about an hour drive from the airport, but it’s worthwhile taking this trip. If your include visiting Bukit Lawang it’s at the right end of Medan. If you haven’t planned your vacation on Sumatra, the hotel can assist you with beautiful and well planned tours to everywhere you want to go.

That we could not stay longer...

The location is an hidden green paradise. We enjoyed so much our stay at the end of our 4 weeks holiday in Java and Sumatra. Very warm welcome by staff and clear instructions given upon arrival. The pool is an absolute bonus! The breakfast was top! Enough variety. If you don’t want to eat in restaurant omlandia you still find enough places on the street. Prices are off course cheaper there when you travel in budget.,Although the restaurant is recommended by us.

Nihil but if we need to say: we always have to cross neighbours terrace. Our neighbours didn’t mind but maybe others do..

Beautiful garden setting. Old fashioned charm, pagoda and villa style buildings. Jazz playing in the dining room like stepping back in time. Staff so polite and helpful. Room was lovely, good attention to detail, little coconut pots for the shower gel etc Loved the 2 geese.

Food was OK but not quite as good as the setting. A bit small on portion size. Girls hogging their place at the pool, leaving empty loungers with their territory markers. Really nothing else to say as it was a really lovely place.

We spend the first and last night of our holiday at Hotel Deli River and definitely recommend to start your Sumatra trip here. It’s a warm Indonesian welcome with an European touch. The rooms are very clean and spacious, perfect for a rest after a long flight. But the highlight for us was the garden; it is amazing with several places to relax in private. The onsite restaurant has a beautiful architecture where we had the best rendang during the whole trip! The staff was also very friendly and helpful during our stay.

If you want to have a ‘whow’ experience and you need to go to Medan: this is it! Small scale hotel with maximum service exceeding your expectations. Rooms are perfect clean and neat. Restaurant staff treats you as king. And they cab improvise: they can arrange last minute private tours to the volcano’s, historical buildings sightseeing, jungle track walking experience. This hotel has all the connections and make it happen.

Everything was amazing: the room, it was very clean, the staff very welcoming, a great menu at the restaurant, the pool. An oasis in a big city!