The Netafari staff were one of the most friendly, efficient and service orientated teams that I have ever come across in 35 years of travel. Everything worked to perfection and as guests we were made to feel as comfortable as was humanly possible. Nothing was too much trouble. The Villas them selves were excellently appointed and very clean. Each Villa was extremely private and the whole experience of the villas and private pool was so peaceful. The on demand shuttle transport to Ubud centre and surrounds provided by the Villa was a great bonus and meant staying 4-5 km outside the town was not an issue. The complimentary drop to the airport and traditional duck dinner were very nice touches. I would always come back to Netafari it was simply a great experience made so by the staff and owners.

there was absolutely nothing that I could mention.

Very comfortable villa, a bit outdated, but they are renovating some of them now. Staff is exceptional. They went above and beyond to make our stay better. Helped us with scooter rental and tours on very good price. Also provide free shuttle to and from Ubud center. Every night they prepared our room for comfortable sleep, and were lighting anti mosquito sticks. Breakfast served in the villa.

breakfast could have a bit more options, but everything we tried was delicious.

Nefatari Exclusive Villas were superb in every way. They kept our villa clean without us even knowing both day and evening. The pool was very refreshing. The breakfast was great with plenty of choices. and we could arrive at our leisure up until 1pm in the afternoon. The shuttle bus into Ubud centre was less than 10 minutes drive and they took us in and out when ever we wanted to go. All the staff were wonderful! They also arranged tours for us as well. I would like to thank each and every one of the staff for making our stay so enjoyable.

Nothing, everything was great!

Had a fantastic 8-day stay here and thoroughly enjoyed our time there. Ultra large, private villa with a private pool. Giant comfy bed, fully outdoor bathroom with shower and tub. Wonderful breakfast service each morning in our villa. The staff was so wonderful- shout out to Ari and Ketut for always going the extra mile to make us feel comfortable welcome - aways ready to bring us into Ubud town (about 10 minutes away during the slow season) or pick us up. When we extended our stay, they offered us a complimentary candlelight roasted wild duck dinner in our villa which was delicious and romantic. This is a family-owned villa and the family cares deeply about providing a great guest experience- we will be staying here every time we come from now on.

Nothing, this place is FANTASTIC. You will not regret booking here.

The staff are really lovely and will try to help you whenever you need. We loved most of the food options and the convenience of room service for a low price. We also loved that breakfast and afternoon tea which involved fried banana was included in the price. The courtesy shuttle was also fantastic they managed to find us in a wave of traffic while we were waiting in Ubud.

The only issue we had is the phone in the villa would sometimes not work (generally after it rained). So we often ate at their restaurant area rather than our room. Which was no worry for us as we loved the food.

I’m truly grateful to Nefatari for honoring my request for an extra bed and a late checkout, which was especially helpful since our flight was at midnight. We also arrived early before check-in, but the staff took great care of us, storing our luggage and arranging their complimentary shuttle to take us to Ubud city center to explore while our room was being prepared. The room itself was stunning, designed in a beautiful Balinese style with a massive, comfortable bed and excellent air conditioning. The semi-outdoor bathroom was gorgeous, with reliable hot water and thoughtful amenities. The private pool was the perfect size, and my son enjoyed it every single day of our stay. One of the highlights was the complimentary breakfast, which could be served right in the villa—a wonderful touch. The staff were incredibly friendly and accommodating throughout our visit. The complimentary shuttle service to Ubud city center and the airport was also a fantastic bonus. Thank you, Nefatari, for a truly lovely and memorable stay!

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We stayed at Nefatari for 5 nights. It was our first trip to Bali and we couldn't have asked for anything better. Firstly, we want to give a special shout-out to the staff at Nefatari. I don't think I've ever stayed anywhere where there have been more accommodating staff. We got picked up from the airport late at night free of charge by one of the staff at the villa, Ari. Ari was incredibly friendly and gave us plenty of great advice about our plans for the trip. During our stay at Nefatari, we also used the free shuttle to central Ubud. We were driven around by Putu, one of the staff at Nefatari and he was also incredibly nice. The food at Nefatari was also very nice and really reasonably priced. Overall, Nefatari made our stay in Ubud very memorable and we want to thank all the staff at the villa for the service they gave us during our stay. I would recommend this villa to anyone who is looking for accomodation in the area.

Our stay at Nefatari was amazing. This being our first time in Bali, we had no idea what to expect. The room was beautiful and was always cleaned on a daily basis. The Staff were very friendly and were always happy to help, they made us feel right at home. We enjoyed the location of this hotel/villa, as it was away from all the traffic and chaos of the main street. It was a nice place to stay to get away from all the noise as well. The staff were very accomodating, they helped us with some bookings of tours, recommended places to go and eat and were happy to drop us off in Ubud Centre and pick us up when we called. When we come back to Bali, this place will be the first place that we think of to stay on our next trip.

Nothing at all, we will be back for sure.

Wonderful large breakfast items you can add for breakfast which is included and delivered to your villa. Fantastic quality villa. Smaller menu selection for lunch or dinner but food was excellent and very cheap here, so great if you want to stay in-again this is delivered to your villa. Housekeeping excellent- they clean the room while you are out and you come back to a perfectly tidy and cool villa, and a maintained pool. Excellent spa cantika zest across the road that does very cheap and excellent treatments including flower baths and wonderful facials with all organic products..it looks out over forest. At the villa there is a driver that can take you into town and back up to three times a day if needed for free in an airconditioned van, very easy.

Excellent location if you like walking. In all directions their are interesting things to discover off the main roads. Also Penestanan township has interesting cafes & shops. It is also interesting to see the daily life of the locals. It is an easy walk into Ubud. The staff are also very happy to drive you in or pick you up if/when required. Although Nefatari is an older property, the villas are spacious, comfortable & quiet. The staff are helpful but respectful of privacy. The pool addition is wonderful so a perfect place to relax & rejuvenate from the heat of the days activities.

A stronger reading light near the bed would have been useful. An outside shower beside the pool area also a useful addition.