. - Room is big and comfortable - Room is cleaned every day - Wi-Fi works great - Staff is very friendly - Walking distance to everything you need (restaurants, Coco, shops, ...) - Easily accessible by Grab and Gojek drivers - Nice place to base yourself for tours in the northern, eastern and western regions - Breakfast is good but no buffet so after a while it gets a bit boring

. - As others have noticed the water is sometimes cold. Although true, this has rarely happened to us and we have noticed a solution that always works: 1. Turn on the shower water (cold) 2. Turn on the water in the sink 3. Leave both for a minute, then turn everything off 5. Wait 2 minutes, then open the shower, now it's hot :)

Location is close to the short cut to monkey forest road.

I gave the score 10 because I don't want anyone to get hurt with the review! SO PLEASE READ THIS CAREFULLY The bathroom is filthy! It smells like a cockroach, spider web on the corner and the sink is leaking every time I turn on the water. The room is on the ground floor, the first door from the lobby. So I got woken up by the chatting staff instead of birds chirping on Sunday 8am. Choose the room upstairs which is cheaper and newer. The gangsters monkeys who hanging out in front of the hotel are "attacking" our rented car. So if you don't like animals the hotel might not be a good option. The fridge is not working and smells awful This is our first trip out of the country in 3,5 years and I had to use the bathroom 2-3x in the evening, I wish I could choose the hotel wiser.

Fantastic staff, very accommodating and very lovely. Held my bags when my flight was delayed. Catered breakfast at times that suited us. Also had a spare powerpoint adapter which they let us borrow which was very kind. Was downgraded as hotel was overbooked and only found out on arrival, however, was refunded so cannot complain. Spacious, comfortable bed.

The room was not very clean; there was a mould smell and there was blood stay on the mosquito net, a stain in the sheets, and the shower in the bathroom had water stains. No bottled drinking water provided.

It is next to the Monkey forest and I love animals so I love to see the monkeys on my breakfast and all the time around they are jumping and looking for food, very sweet creatures. The staff is very nice in here I love them. The bed is super comfortable, and everything you can also find in walking distance like food, drinks.. The breakfast is not a big portion but you can choose from 3 varieties (all come with the orange juice and coffee or a tea). I felt very peaceful here once I was in my room

Just a few little details, sometimes you can hear the sounds from outdoor in the room quite much.

Very comfortable bed, lovely terrace and really friendly staff. We had breakfast included, and we enjoyed being able to go out to the restaurant any time before 10:30am and order instead of having to prebook the night before.

Nothing too big, only thing was that the cold water stopped working the night we arrived so the cistern in the toilet wasn’t refilling so it wouldn’t flush, I had to manually fill it with water to flush, which was a little bit funny! Thankfully it was working again by the next day. Another small detail, the tv was a bit hard to figure out as it had two remotes but one was just for digital tv, however it didn’t have any channels programmed so I guess it was just to turn the tv on. Perhaps labelling them would help.

I upgraded my room to a higher floor and the room didn't disappoint. I really loved the view of the monkey forest, the quiet street, the specious room with a huge balcony and huge bathroom. It was very clean and nicely decorated. The staff was always friendly and helpful with all my needs. The location was great and within walkable distance of all the main attractions and a bunch of restaurants and shops. I would definitely stay there again! P.S. If you see a local 3 colored cat, please give her some love and food. That sweetheart stole my heart and made my stay extra pleasant!

The variety of breakfast food. Can be improved a little.

Great location and comfy four poster bed. Fairly quiet. Delivered a good breakfast to the room. Monkeys came to visit on the balcony and look in the room in the morning which we enjoyed. Staff were very friendly and helpful.

Tv and internet had issues. The pool was very ordinary and towels were very worn. Plenty of hot water although it takes a long time to get up to the room. The front steps to enter the resort are quite steep and difficult to manage with suitcases. Landscaping could be tidied up a bit more.

The room was spacious, modern, and boasted an incredible forest view, which was spotless overall. Having tables in the room was handy for work. Breakfast offered three choices, and the restaurant was really cozy. Plus, the hotel had a good location, close to the main street, stores, and the monkey forest, where we occasionally had some surprise monkey visits on our balcony, which was cool when the window was shut, but a bit nerve-wracking when we wanted to step outside (just speaking from my own experience).

mosquito net on the bed could have been cleaner

Friendly and helpful staff. Their sweet treatment of Ella our daughter. The central location.

The table on the balcony tilts a lot, when we put something down to stabilize it, then it was removed the next day by room cleaning. There was more noise than we remember from last time and it was not ideal with our daughter. But that's not the fault of the place, as they are centrally located and right next to the Monkey Forest.

The closeness to the monkey forest. One day I looked out my patio doors and a monkey was on my patio. The staff was super friendly and always said hello and asked me about my day and my plans.

There were ants. I couldn’t leave my snacks out. I was not a fan of the massages at this location either. My safe didn’t work but they did allow me to keep the key so I could use it.