Amazing location right next to the light rail, and within easy distance to the old city and the market. Happy hour with drinks and nibbles was a great extra, breakfast was good, and the room was lovely.

There's a lot of construction around Jerusalem, so if you plan to stay in the room a lot, that's a consideration because you will hear daytime construction.

The location of this hotel is excellent - very central to all of the interesting locations of Jerusalem (old town, religious sights, markets). Excellent restaurants in the vicinity. Hotel was comfortable and well equipped. Breakfast was excellent, although too costly to have as an add-on to the room rate if the rate doesn't include breakfast. A bit of a grizzle about the laundry - we had a shirt and trousers laundered at considerable expense, and they came back washed but scrunched up - not ironed, so we had to iron them ourselves. Complained, but nothing done. The staff were helpful, but not the jolliest. Jerusalem is expensive - typical of other main European destinations (a shock after Egypt, which was so cheap). We would stay again.

Feels like a family run hotel rather then a hotel chain. Excelent location next to the city center and the tram. Complemetry diary refreshment with wine, salads, soup and more. Nice breakfast. Very plesent hotel staff. We came with a dog and the hotel was very accomodating and provided bed for the dog.

Some minor maintanace issues.

the staff were notice which was important. they had a happy hour with refreshments most days from 5-7 which was really helpful. they cleaned the rooms daily.

For the breakfast it would have been nice to have a variety of food. Also I understand about the religious reasons but it would have been nice to know that there were certain restrictions with the food because of that in advance. They did however allow us to bring food and eat at their outside area if we wanted so that was helpful.

Breakfast was simple but comprehensive and delicious. I liked my room, I was working and it suited my needs. I was there during the Sabbath so the area was shut down and it rained most of the day Saturday so Sunday was a delightful surprise to see it come to life.

very little. The staff made my stay enjoyable. Helped me with choice of convenient restaurants and gave me interesting experiences that I do not have back home.

Location was terrific. Front desk people were great--friendly, professional, helpful. Room was a little small. Happy Hour was fun but I suggest you add beer to the drink choices. Laundry service was very good.

Construction next door was going on even on Saturday night after 9:00 pm. And started early in the morning--before 7:00 a,m.

I highly recommend this fantastic hotel to everyone. The staff is friendly and welcoming, the breakfast is delicious, and the location is excellent. Everything matches the description perfectly. A big thank you to the entire team for making my stay so enjoyable. Wishing you all the best!

none

Definitely the idea of a free happy hour is an excellent one. After a whole day touring in Jerusalem and skipping lunch because of the many sites to visit, on our way back to the hotel, after relaxing a little bit in the room, the chance to have good snacks (crisps but also healthy snacks) in the hall, was a moment of full relaxation and reward after such a long and tiring day. The people at the reception were always welcoming and willing to fulfill every request. This hotel is like Jerusalem, you feel at home! Ciao Serena

Location is very good and the staff members are great. Room are good but nothing overwhelming. Nice attention in the room at our arrival. But this small bite is all about it’s people.

Breakfast is limited and long to be refilled. Same for the happy hour, if others customer passes before and grab too much if everything the choice is a bit limited. Staff do what they can but our feeling was they were not enough members to manage the load when hotel is full.

The room was fine--clean but not necessarily spacious. The staff at the breakfast room were extremely helpful and courteous . The location was right smack in the middle of everything! Location Location Location!!!!

We paid extra for a balcony room, which we were given, but it was a narrow slab that overlooked a dirty roof with trash. Definitely not worth the extra $, but didn't feel like moving. As I mentioned earlier, the breakfast waitstaff was great, but the breakfast itself was limited and seemed kind of tired, as if they put it out just to check off all the boxes of an "Israeli breakfast"