We utmost enjoyed our stay as a family of four. The hotel and its grounds are well kept and the history of the castle is inspiring. I really like that the original family changed their ways throughout history to maintain the castle and keep it family owned. When they keep it up like this it will remain a land mark for the next thousand years. Staff is great, food and drinks at/near the pool, excellent parking (both paid indoor and free gated parking options are great), great choice of restaurants for fine dining and in a more casual setting (with swing for the kids), nice pool, good breakfast, away from the crowds, what else would you need? I can truly recommend the hotel to both families and young or older couples.

There's always small things that could be improved, but none worth mentioning.

I think we tried all of the dining options: Dan Garden Lounge, Le Fief, Folia (the poolside lounge), and of course breakfast. They're all delightful -- indoor and outdoor seating, with large umbrellas that protect diners from rain as well as sun. Breakfast included omelettes and all sorts of coffees to order, fresh fruit and pastry, cold meats, eggs/sausage/bacon, juices, sparkling wine -- what you would expect from a better hotel. Dinner at Le Fief was exceptionally good -- innovative, with fresh ingredients, beautifully presented, and obvious thought behind each dish. Our waiter Mauro took special care in finding wines to go with our meal. Throughout the weekend, staff struck a perfect chord: always there when we needed something, but otherwise leaving us in peace to explore the gorgeous grounds and ponder the layers of historical detail inside and outside of the castello.

This is less something I didn't like -- I liked everything -- so it's more of a wish for something: outdoor dining on the terrace behind the castello where there is a spectacular view of the Lago Maggiore. I think this area is probably reserved for events (weddings, etc.) during the high season, but it would be perfection to have that view while savoring such good food.

The hotel has 3 buildings: the historical castle, the mansion and the stables. We had a junior suite in the stables, which are arranged like a motel with all rooms opening onto a central courtyard. Two big rooms and a nice bathroom, with simple and modern furniture, a comfortable double bed, and a big sofa-bed (for which we had to pay extra). Nice buffet breakfast, but if you want fresh juice you have to ask for it, otherwise it's canned. Two good restaurants on site, a fancy one, "Le fief", and the grill, "Dan's lounge", plus the bar (good club sandwich). There is also, a very nice restaurant in the village (Il bue d'oro), just as good and definitely cheaper than "Le fief" (try their Zabaione for dessert !). Big outdoors swimming pool, but no sauna / hammam. Free outdoors parking. The staff was very kind and helpful. The location is quiet, the castle is in the middle of a huge private park, ideal for strolling or jogging. The closest town, Arona, is not very interesting., better drive to Stresa instead, it's about 30 min away following the lake shore.

The little details that would make it 5 start were missing. For instance: there were a coffee machine and a tee kettle in the room... but no tea cups. Only 2 paper cups barely big enough for an espresso (and seriously: paper cups? In a 5 star hotel?). Powerful AC in the room, but the controls are overridden from the from desk: if you get gold at night, you cannot turn it off, you need to call the front desk. Big bathroom, with tub and shower cabin... but no soap holder under the shower and only one tiny piece of soap provided for 3 people (replaced after 5 days). We ended up buying our own bar of soap and tea mugs. Maybe things are different in the Castel? This might be the case but, as for as our suite is concerned, I would rate it at most 4 stars, not 5.

The castle is magnificent with wonderful views of the lake and beautiful gardens to stroll around. Comfortable accommodation and very quiet. Very up market hotel and competitively priced.

It wasn't quite ready for opening. The first day breakfast was served in the restaurant. Tea plate with very small serving. One meal was missed, and when it came, totally different bacon and mushrooms to the others. Only one small slice of toast per person. They could improve on portion sizes.

Truly amazing experience. Very friendly and attentive Staff. Castle is beautifully kept, garden magnificent. We loved the pool area and the bar 🥂 Castle rooms are full of character and history. We’ve had a wonderful one week stay 🥂🔝 Thank You 💐

We’ve had problems with plumbing and AC in castle rooms.

The property was absolutely beautiful especially the complimentary tour of the castle. Dinner in both restaurants was excellent. The staff were friendly and helpful. Our room was really lovely. We will definitely return.

One slight problem was the limited number of sunbeds at the pool. The pool attendant was very helpful to try to get us a sun bed but we had to wait for people to leave on both days of our stay.

The place has a wonderful garden surrounding the old castle, that is possible to visit . The restaurants are very good quality vs price. Service was correct for a 5 star hotel.

We asked in advance to have a place to clean us and change cloth after the check out because our trip in Italy will be finish at 16hs.. They said that they dont have this service and if I wanted I need to paid for extra night. As a frequent traveller in 5 star hotel is the first time as custom that a hotel don give this service after a couple of nights in the property.

The position, the external facility

The pool was closed on several days when the weather would allow and open on days when the weather was poor The two restaurants had a menu for someone staying 3 or4 days. We were there 13 days??????

- Friendly staff - Beautifully decorated rooms - Rich breakfast - Wonderful swimming pool (extremely relaxing)

When we stayed at Castello dal Pozzo, the SPA and gym area was undergoing construction works. Also, the pool during summer closes at 7pm, which is definitely way too early considering sunset is at 9pm. We still had the best time though :)

Only good things to say about this place: the building, the grounds, the decor, the food. Above all, the people - staff in all areas of the hotel were incredibly warm and welcoming, and made our trip very special.