The room was modern, spacious, very clean. The breakfast had a lot of options and everything I tried was excellent. The spa area was not as modern as the rooms, but it was enough for a hotel spa. Position of the hotel is great and you can easily get to other areas in the Dolomites.

Most of the members of the staff (checkin, restaurant) did not always seem very happy to help. They didn't provide any info about a card (BrixenCard) they gave us at the checkin so we didn't use it.

Very nice spacious and modern room. Tasteful interior architecture and warm colors. Nice breakfast buffet.

The pool and its environs were overcrowded. People from the adjacent camping ground are allowed to use it too. That's not ok. Hotel guests are paying good money for their stay, so the pool should be reserved for them.

Very nice rooms. The location was great and you could walk to the monastery and paths along the river. The young gentleman who worked the front desk in the evenings was extremely helpful when we needed restaurant recommendations and reservations. The young lady who worked during the day wasn’t as helpful or friendly. Also, it would have been nice to know before booking a nonrefundable room that the indoor pool, bar and restaurants were closed. We received an email about the bar and restaurants after booking and learned about the spa only being partially opened upon arrival. NOTE: not the hotel’s fault but many facilities, restaurants, stores, hotels, spas, funiculars — are closed in this area for at least the first half of November. Just something to keep in mind when planning a trip. Nonetheless, the views were incredible and the hiking was spectacular.

Everything

Nothing

A luxurious stay with a wonderful room and excellent amenities. The hotel's restaurant is top-notch, and the pizzeria is a standout, although it's advisable to reserve your table in advance as walk-ins have limited availability. Additionally, there is a small store in the hotel for buying essentials, which are priced more affordably than the items in the room minibar.

Just a little pricey than the other places where we stayed in the Dolomites. From the value for money-perspective, it did not exceed my expectations.

The suite we stayed in was amazing. The bathroom and shower were huge, and it was great to have the toilet and bidet separated. The terrace was also very big and I really liked the “sofas” outside. Very good hairdryer and shower products. The entire facility is massive and we really liked the organisation and decorations, the style overall was very nice.

The temperature in the room was really way too high. We tried to lower it but the thermostat was weird and even though we turned the temperature down, it never decreased. 24 degrees is really too much in a bedroom, especially with duvet covers. The shower gel/shampoo was completely finished when we entered the room, and when we went down to ask for more, we were only given the shower gel. Long story short, I didn’t manage to wash my hair properly which wasn’t ideal after the pool. My bad that I forgot them, you’d say, but next time please check if those products need refill, cause it’s quite standard in a 4-star hotel like this. Variety for breakfast could be improved, but most importantly it would have been nice to check more often if anything needed to be replaced when finished

Despite their non-24-hour reception, the staff's thoughtfulness shone through as they left my room key and a complimentary bus pass in a safe outside the front door, making check-in a breeze at 2 am. The hotel's wooden Tyrolean-style architecture with a modern twist adds a unique and delightful touch to the ambiance. I was thoroughly impressed with the combination of rustic charm and contemporary comfort.

While my stay was overall fantastic, I did notice a couple of areas where improvement could be made. It would have been a nice touch to have some complimentary gifts or amenities in the room. The view from my room's balcony( although pleasant), didn't quite meet the high expectations I had. It was not as breathtaking as some of the other aspects of the hotel.

The facilities were exceptional! They were very modern and well designed. We enjoyed the indoor heated pool located in a beautiful cosily lit space. Our rooms were beyond expectations and very comfortable. Access to the spa was such a bonus after a long day of driving. Staff were helpful and courteous. We would definitely stay there again!

The breakfast was good, the bedroom modern and spacious. Great location if you are looking to hike in the alps during your stay. Free parking. The pool is nice. Food at the hotel was great as well, good pizza.

Nothing that we disliked.

Very comfortable room, it is new and spacious. Comfortable bed and friendly staff. Great location which is non touristy, you finally can feel what the real neighbourhood is like in this area. Can be a family oriented place.

Slightly inconvenient for those that is not driving, but there is a bus stop right in front of the hotel.