the hotel, the location and the service was excellent. the view is unreal and the hotels waterside location means you wake up to the most incredible view of the lake and mountains. service was generally excellent but special mention to Mattia the concierge who is easily the best we’ve had anywhere. his service is exemplary and ensured we were very well taken care of. he is the difference maker who has ensured we will return. we get married on the lake later this year and have recommended villa Flori to our guests. thanks to mattia and the team for taking such good care of us.

having to leave

The hotel is located right on the Lake and has its own pier. We were lucky and got upgraded and the room was amazing. The view of the Lake is uninterrupted from most of the rooms in the hotel and our view from the large windows was spectacular. Have to say that Mattia on reception is the Man - he is across everything and even stopped on his way home to chat to us as we walked back to the hotel. We walked into the town but there is a ferry stop not far from the hotel and a number of small restaurants as well. Breakfast has a very good selection of everything and a view of the Lake from inside or the terrace.

In fact, what made my stay enjoyable and I was very pleased and happy was the attention and hospitality of Mr. Mattia. He was very interested to the point that he felt that I did not ask him to change the room and he waited for me until I returned at night and changed the room for me and upgraded me to a room without any additional fees, a junior room, and its code was stunning overlooking the street and the city of Como and Lake Como. The room is very beautiful to the point that you can sit in it and it is enough to go out for a walk. Mr. Mattia was also important and explained the tourist places in the city of Como. He also came to me at early breakfast time. He is a very interested person in his work and hardworking. The same personality as Mr. Mattia has a bright future of distinction, development and attracting tourists. This is a rare type of official and you will rarely find him with his efficiency and he is a distinguished supervisor of a workplace and his quality is very upscale. Also, before leaving for vacation, he gave me his private number card in case I faced any problem in the hotel and vice versa, everything was fine. Also, when I left the hotel, I was explained the tourist places in Milan. Thank you, thank you, thank you, Mr. Mattia, and I advise everyone. Deal with him because he is a person who is characterized by his high-class dealings and knowledge of what the clients need. I also advise booking room number 350. It is very, very beautiful and overlooks the public street, the city of Como, and the crystal lake of Como. Thank you very much, Mr. Mattia. Thank you.

I liked everything and the reason is Mr. Mattia and in the future I will visit again and the reason is Mr. Mattia thank you

Loved the location. We stayed her for a few days in an amazing Junior Suite with an amazing corner view of the lake. Then took a one-day side trip and came back to a standard room for a quick on-night stay. Their staff is amazing and always at the ready to assist with anything you may need. They also graciously stored our luggage while we were away and will also park your automobile. The property location is perfect and the view amazing. Breakfast is great with that amazing view as well.

I recommend always booking larger rooms there and with views. Our one-night stay was in a smaller room and I wish I had the extra space. Same great service, and view and breakfast but my fault for booking a smaller room

Me and my sister recently had a wonderful stay at Hotel Villa Flori and can't recommend it enough! The atmosphere is charming, and the views are breathtaking. A special shoutout to Mattiu for his exceptional hospitality—his warm welcome made our experience even more enjoyable We dined at the restaurant and were blown away by the delicious pinsa; it was absolutely yummy! The highlight of our meal was the outstanding service from Mr. Jovanni, who was attentive and made sure we had everything we needed Overall, a fantastic experience, and I can’t wait to return!

One of best hotels I have ever stayed. Everything was so great. I really enjoyed during the trip. I would like to thanks mr. Mattia for warming welcome and For the time he spent to inform us about all the information that he gave and sent to us about the area around Como. Also the upgrade made our journey. Finally, many thanks to all staff at reception, restaurant & everyone in the hotel, which reflects the professional management. Of course I’ll be back again & again.

I really liked the location, cleanliness of the hotel and the friendly staff.. I would like to express my gratitude and appreciation to Mr Mattia for his wonderful hospitality and help to us during our stay. By far, Mattia is the most energetic and positive person I have met. He relentlessly maintains this amazing attitude throughout the day and with everyone. This makes me consider coming to this hotel over and over again.

Incomparable view of the lake and town of Como. Could not have asked for a more comfortable and clean room. Stepping out on the balcony seemed like being in a movie. The bar was very good and the bartender made exceptionally good cocktails. Easy parking onsite and a truly comfortable bed!

Breakfast was disappointing. Average European spread with perhaps below average quality food items. Additionally the restaurant was completely booked for dinner on our one night there, and they had no room for hotel guests. This was a bit disappointing after a long day of travel to get to the hotel.

The views were absolutely breathtaking, like something out of a dream. The staff were exceptionally friendly, and a special thanks to the relationship manager, who was incredibly helpful throughout our stay. Breakfast was delicious, and the restaurant offered great dining options. The vibes at the hotel were truly unmatched—such a unique and memorable atmosphere. Thank you for an amazing experience!" --- Let me know if you'd like any further adjustments!

The staff at the front desk was very helpful and helped us with directions and also hiring a car for us to get to several destinations and also to the airport. The breakfast in the morning was on the higher end but had excellent choices each morning. Our private boat was able to pick us up from their private dock. The location was very central and an easy walk in Como City.

The rooms were on the smaller side but room was very nice and had an amazing view.