Excellent Hotel with exception staff in all areas, friendly and helpful. Spa very nice bonus with an outside wood fired jacuzzi. The room was a very nice size and felt classy as did the bathroom. The hotel is a slightly out of town but they run a private shuttle to and from the slopes. Also organised our ski hire which matched the cheapest we could find elsewhere from 'Only Ski next to the slopes where we also hired ski lockers there which makes things easier. Saying that the hotel does have good ski storage on site. The snow was amazing which which always makes a holiday!! We will be back

The only slight improvement would an extra minibus at the end of the ski day, as had to wait for 2 buses to get back one day. The silver lining to his was, we discovered a footpath that runs down the side of the hotel so it was only a 5 - 10 min walk. Only other small point, the wife would have liked a bath but the spa more than made up for that. These are very very minor points of a fabulous stay.

We had an absolutely wonderful stay at this hotel. The staff were incredibly friendly, and we haven't encountered such kind people in a long time. The room was exceptionally clean and comfortable, with wonderful new towels. They even changed our robes after visiting the spa, which is something we've never experienced, even in highly-rated hotels. The dinners and breakfasts at the hotel restaurant were delicious. The olive oil from Palermo was a true delight, and the coffee was excellent. We wholeheartedly recommend this hotel because it is truly outstanding.

The hotel is comfortable and beautiful. It has big rooms and bathrooms. The facilities are very nice. We liked the free mini bar, fruits and nuts in the room. The spa is good too. The personnel at the reception and cleaning ladies are very friendly and professional. We enjoyed our stay.

The service during breakfast the first morning when we were in the hotel was not good. We had to wait for our drinks for a long time. Personnel looked stressed. The second morning it was better. It’s possible to order warm dishes during breakfast (like omelette) but personnel doesn’t tell you about this.

good selection at breakfast, friendly staff, comfortable room and beds, silence at night, short walk to the ski lift across the bridge

mess with the ski room, someone took our lockers, and we were told to take an unoccupied one, but the next day it was also occupied. We just had boots so we could bring them to the room, but if we also had had skis, it would have been a real nuisance.

Beautiful location, facilities, nice rooms.

We had been there a few years ago and then everything was outstanding. This time the diner very disappointing, but still expensive. Staff was friendly, but inept. Several things did not work (parking gate, light in bedroom). All in all not bad, but after the outstanding earlier experience, this time it was a disappointment. Last time it was certain we would come back, this time we won’t.

My wife and I had such a great time staying here for 4 nights. The staff were so nice and the service was excellent. Felt truly welcome. Great room (beautiful, clean, spacious, very good shower), very nice Spa, delicious breakfast. This hotel and our stay in La Thuile was highlight of our Italy trip. The area is stunning with the mountains all around and we enjoyed hiking nearby Rutor waterfalls which was amazing as well as visiting Courmayeur and Chamonix.

Nothing, it’s a great hotel and I look forward to returning

Staff is amazing -- so helpful yet very professional, room very nice, great location, very good dinner at the hotel's restaurant.

I could not get the stationary bike or elliptical machine to work in the gym (so did weights) -- but I did go very early early in the morning. I think these had no power (some high-tech power panel) so some instructions would help.

Ambience of the place is amazing from the moment you arrive with amazing staff that could not do more for you.Food is excellent and really nice spa with excellent treatments and lovely pool and hot tub.Rooms are comfortable with mountain views and it left me with a feeling of peace when we left.Will definitely go back for the ski season as La Thuile is a beautiful town also

Nothing this place is utterly deserving of 5 stars

Great staff. Very accommodating. Loved the bar and the restaurants. Menu a bit limiting if not a meat eater but the meals I had were of excellent quality. Rooms big and clean with all amenities. Spa clean and welcomed after a day skiing

Wines over priced. Especially the local wines.

Spa and access were excellently organised and perfect ambience. Breakfast excellent - maybe a little too many cakes! Bar and canapes were really very good.

That guests had to book the bar on busy evenings.