The whole concept is very cosy and symphatic. There are two houses, one on the opposite of the other with the apartments. In the main house is the kitchen where you can find very tasteful breakfast and good coffee. Our apartment was in the house across the small street and it was very fine. Not too big but consists everything you need. Right next to the apartments is parking place. Everything is secured by the automatic door with the card-key and the it feels very secured. Just two minutes by walk from the apartment is a bus station with the direct line to Venice. Even better is to walk a few meters more and take a train cause the ride is much more comfortable and it has no stop station till Venice. Anyhow, you will be in Venice in max 10 minutes.

The wardrobe in our house was quite shabby and old (retro style) but it has a bad smell on humidity and mold. Maybe it is better to replace it with the new one.

Really very friendly staff, always helpful, but never imposing. Nicely designed room, always clean, comfortable temperature, comfortable mattress and pillows, big bed for adults and a really comfortable wide blanket. The breakfast also delicious and offering a variety of food. Mestre as a location is a specific one, but this place gives you a really safe and nice feeling of being in a villa. Quiet, birds singing in the morning. And really close to the train station, which I would consider the most comfortable way to get to Venice (10 min ride, lots of trains running). If you need to park your car, not sure which location could be better

The staff were very attentive to your needs. Delicious breakfast and homemade cakes. The hotel was located in a very quiet street, close to a bus that takes you directly to Venice for 1:50€.

The bathroom lacked hooks for hanging towels and a shelf for our toiletries.

Well...we liked everything. We were assigned a room on the main floor. in the building across the street from the main office building. We really enjoyed our stay, the room was clean, beds were comfortable. It was quiet in our building. We also enjoyed breakfast and the lovely breakfast room. Davy, the office manager, is amazing, always friendly and accommodating. His communication was exceptional. The location is great too: the bus stops literally withing 2 minutes walk, and it takes about 10-15 min to get to Venice. It was also very helpful that we were able to leave our luggage there when we checked out, but wanted to spend a bit more time exploring the city. I also wanted to mention that about the shower: both glass doors of the shower has to be closed together tightly ( I think they are magnetic). Otherwise, you may end up with water on the floor. We definitely miss our stay and want to be back!

From the moment we arrived, the staff's warm hospitality made us feel right at home. The location is convenient for those looking to explore Venice without staying in the crowded and noisy city center. The B&B is near public transport (Bus and train station), making it easy to reach Venice. The delicious breakfast was served each morning with a wide variety of offerings. The cleanliness of Chiara Lodge is outstanding. Our room was spotless, providing a fresh and inviting atmosphere. The bed was very comfortable.

This is a minor suggestion, but as feedback for the owners: While parking is available at a reasonable price, it would enhance our sense of security if the gate at the parking area could be locked.

The staff was very pleasant, extremely friendly, and helpful. The breakfast selection was good and tasty, with something warm or cold for everyone. The rooms were spacious, and the bathroom was large. It had all the necessary amenities. The beds were comfortable, and the pillows were soft. Extra blankets were also provided, which we used because the room was a bit cool. The location was convenient, with plenty of dining options, a grocery store, bus stops all around, and a train station nearby. The train station also offers easy access to Treviso Airport via the ATVO bus. It takes about 10 minutes by bus to get to Venice.

The hotel is conveniently located just a 5-minute walk away from the Mestre train station. If you're traveling to the city from Marco Polo or Treviso airport by bus, there is also a bus stop near the station. The room was cozy and quiet, featuring a comfortable bed that ensured a good night's sleep. The staff at the hotel were extremely friendly and helpful. One morning, we came for breakfast just as it was finishing, the staff immediately checked what was left of the food and asked the kitchen to prepare eggs for us, as they had already run out. It was a nice gesture that made us feel appreciated. By the way, the breakfast was good! We had a smooth check-in, and the hotel offered us the option to leave our luggage since we arrived too early, which was very convenient. The check-out process was also easy. As we were leaving early in the morning, the staff prepared a takeaway breakfast for us. Overall, highly recommend!

I stayed in the top room, 107, which is a big room, with a beautiful orthopaedic bed! Great location - can be in venice in 20 minutes without paying Venice prices. Later checkout than most in Italy, and the staff said they could even extend it further.

"Check-in from 2", but I couldn't check in until 2:45. Even after I'd sent a message ahead that I'd be getting there at 1. The fridge is too stacked with paid items to put anything of yours in. No free water bottle in Summer. Okay breakfast (fruit and veg were old). And bad coffee! In italy!

The place was clean and comfortable. The staff was polite and friendly. The breakfast was amazing! Best breakfast we had in Italy.

A small load of laundry costs over 20 euros.

This hotel was the best out of five places we stayed in while traveling in Europe in July 2023. Location was in close proximity to train or bus. Close to supermarket, restaurants, cafe. The atmosphere was so pleasant and friendly. The personnel was accommodating every single ask with a smile. The room was very clean, comfortable and inviting. Like in old good times two chocolates on the pillow ( nice touch) The breakfast was fresh and tasty with plenty of choices including fresh fruits and vegetables. I should point out the variety of fruit: cherries, apricots, kiwi, plums, apples, bananas, cantaloupe, nectarines, peaches, grapes - mind blowing. Croissants with chocolate and apples to die for. Coffee machine with espresso, cappuccino, hot chocolate, and other options available 24x7 Tables covered with white table cloth, nice dinnerware. There was a terrace with tables if you wish to eat outside. The service was excellent. We enjoyed it very much!

Nothing I can think of.