The staff were nice, room was clean

Breakfast is not big enough

breakfast, it was in a cafe and was just croissant, coffee and juice. i choose hotel with breakfast always, if i want this, i can find myself cafe for morning coffee

The Aiello is located in a large building very close (5 minutes) to Milano's Stazione Centrale. A great room with comfortable bed and bathroom with cleaning service and ample space for luggage, one cannot beat the Aiello's cost and proximity to the metro (or walks) and everything Milano offers. Arriving late at night by train was not an issue as the staff, including Tania, who were extremely helpful and generous from start to finish. With a cafe and market down the street, you have easy access to all basic requirements within minutes. I will certainly stay again!

Modern, very clean and well equipped room! Perfect location, 5 minutes walk from Central train station and Metro station (yellow line will connect you fast and directly with the Duomo station and city center). Great thanks for the special rate for Ukrainian refugees and it was a big pleasure to meet a Ukrainian girl, who works at the reception, she was very friendly and helpful ! NB! The hotel occupied only one ( third) floor in the building, so don't try to find separate building, you need to find old style door :) and press the button "Aielo hotel" on intercom. (-) the fridge in the room was a little bit noisy

Conveniently accessible from Milano Centrale Train Station, Metro/Subway or Taxi stands. Please note, in Milan, taxis typically only pick up passengers at designated taxi stands, so plan accordingly.

Breakfast is served at the bakery on the corner, just a block away. It includes an espresso, a croissant, and a small glass of freshly squeezed orange juice. For me, not sufficient, since I like to eat good before adventure in the city.

Loved the big bathroom with chic tiles and all the freebies they give you in the bathroom. I wasn't expecting free slippers or a toothbrush and toothpaste. The bed was comfy and the air conditioning worked amazingly.

I was just a bit confused about how we would have got in after reception left at 16:30. Our flight was delayed by 2 hours and 45 minutes and I got a whatsapp message when I arrived about check-in and the reception staff only being there to 16:30 and we ended up getting there for around 16:20. There were instructions but I don't know who would have buzzed us into the main building because it wasn't just a hotel it was like an apartment building and the hotel was just on the third floor.

The hotel is located within an old building which overall adds a nice charm. The rooms are modern and probably newly renovated. Very clean and fairly spacious. Has all the amenities you would expect from a hotel. I got there late but the property manager shared detailed information so it was easy to find the place and get into the room. They seem available via WhatsApp or the booking app 24/7 which is nice. Overall we really enjoyed our stay.

Location was great as it was near the train station and it also felt very secure as the hotel is on the 3rd floor and felt safe and quiet.

It was a little difficult to find as the hotel occupies the third floor of a block and I could only see the name of the hotel on a brass panel near the locked main door.

Modern room, high quality, near the center, cozy

Very noisy air conditioner. At first it looks ok, but after few hours it starts to crackle, so we were waking up at night and turning it on/off. Hard to find the entrance - staff send a WhatsApp message, but I don't use this app. They could have sent it few days in advance in Booking.com messages. Such a big TV, but we struggled to watch Eurovision live! Because there were so many random channels, but not the one that would stream the show. We managed to find super low quality San Marino channel to watch, which was weird.

Room was quiet and close to central station, clean, in a regular apartment building. Building was nice. Shower and bathroom was great.

Room was small, not sure for value based on what we paid, booking.com seems high in general. Neighborhood was not the safest in town. Met staff once at checkout. It was a pain to get into the building on the first day. Couldnt adjust the AC or turn it off.