Although there are some renovations to be completed at the hotel this had no affect on our holiday. The hotel is in a perfect position for the ski slopes and lift. The hotel has been renovated to a good standard so far where all the hotel rooms have been updated to a good standard, the room we had , a junior suite which we had been upgraded to, was a good size and very comfortable with good size balcony and views of the slope. Even though the breakfast room wasn’t available yet at the hotel a good breakfast was provided at the hotel next door and wasn’t a problem at all to access. The position of the hotel is also perfect for accessing bars and restaurants around the town, so there was no problem with there currently being no bar yet at the hotel. Free tea/coffee was always available in the reception at the hotel too. The staff were very friendly and helpful and able to organise airport transfers for us. Definitely wouldn’t have any reservations about returning to the hotel even without its restaurant and bar, we very much enjoyed our stay.

Nothing.

The hotel is stunning, absolutely beautiful, in a great location for both going to the shops as well as the slopes. Staff are great, nice size balcony and we was allowed to check in early as the room was ready.

The only downside were the pillows weren’t great, to be fair we didn’t ask if we could change pillows as didn’t notice until we went to bed at 11pm and thought it would be too late to change. Also no tea and coffee facilities which is a shame.

The hotel reception and management team were fantastic: welcoming, helpful and very efficient. The room and ensuite were super clean and tastefully decorated. Heated ski lockers at bottom of chair lift just across from hotel, with ski equipment rental and servicing and restaurant and après ski bar in same building. Very easy access to slopes with chair lift right there too. During our stay the breakfast room was being refurbished so we were given vouchers to enjoy the very tasty and well stocked buffet breakfast at the hotel next door.

The decor has been finished to a high standard and was very tasteful. Fantastic central location by the slopes. Staff were friendly and helpful. Rooms were very comfortable and clean.

The current set up for breakfast isn't great. Its not an issue at all going to the next door hotel for breakfast (the restaurant at Avalanche is yet to be finished). However the quality of the breakfast was very hit and miss - generally the latter. The other option for breakfast across the slope was a non starter. They also need to address the access around the hotel as we had to cross some very icy steep patches to get to breakfast and the slopes. A bit of rubber matting in the right places would have easily solved the issue.

The hotel is newly refurbished - everything is brand new and very well appointed - and the location could not be better. If the snow allows, it would be ski-in, ski-out. Ski lockers are provided at the base of the Clotes lift which is ideal. As the restaurant was not finished when we stayed (March 2023), breakfast was served in a building 30 seconds away which was not a problem at all. Breakfast was excellent with a very wide choice (bacon, eggs, mushrooms, beans, or Italian cheeses and cold meats, cereals, fruit, breads, etc etc). The couple managing the hotel could not be more helpful and pleasant, and picked us up from the airport for a very reasonable price. We'd definitely stay again.

The mattresses (memory foam) were really hot and I didn't sleep well on them.

All the staff were friendly, great location on the piste - ski in and out, with lots of great bars and restaurants close by. Breakfast was great..a really great choice. And we loved the ski lockers.

For one of us in the group the pillows were too hard but for the rest, nothing.

Just renovated, very nice decoration, clean, nice beds and right onto the slopes and clotes chairlift. The stuff is polite and willing to assist on everything, had a really nice stay. Highly recommended!

Nothing bad really

clean, warm and good location close to the ski lift and village centre

Nothing to hang a towel on in the bathroom. No where to put a wash bag or tooth brush or razer at the sink in the bathroom, no shelves at all.

Very cozy Great location right next to cotes lift Super staff Netflix on tv Free coffee machine

Floors need rugs as stupid people walk around with ski boots on on upper floors early in morning

lovely clean spacious room with balconies great location next to the slopes complementary coffee in reception friendly helpful staff