Absolutely amazing manager and team. My flight was delayed, my snow chains didn't fit my car and I was stranded in a blizzard at 2am. They tried to find me alternative accomodation and then drove to get me, before being up to cook breakfast at 7am. You don't get people in life like that very often anymore. I could not be more grateful - they are absolute gentlemen

Superb breakfast, the continental spread was excellent but we were offered cooked eggs as well, a real treat , scrambled, fried or ommelette. Hotel was quiet and comfortable and the reception bar was good for evening rendezvous's or a night cap. Excellent ski / boot room.

Breakfast definately did not start early enough. Needs to be from 7.30 not 8. There seemed to be a change of management faces on the last two days, Aldo who had looked after us superbly was obviously having some days off and the replacement team were not as accomodating causing us to be late leaving for the airport, but in the great scheme of things this was nothing, more a comment on how hospitable Aldo was.

We liked the manager Aldo. He was so supportive and sorted everything for us when we had a problem due to my son's ski boots going missing. Breakfast was excellent, always plenty with good variety, the room cleaning was spot on - I got into the habit of taking my shoes off at the door so as not to spoil the cleanliness of the floor! The room was always warm and the water always hot.

Very little, maybe the soap in the rooms but we used the body wash provided instead. The wood veneer on our room's fridge door needed replacing as did the bulb above the bathroom mirror but thise are very minor niggles.

Lovely breakfast buffet with all you could want, plus they will cook you eggs/omelette and bacon to order every morning. My kids loved the pancakes/waffles with chocolate spread on tap!! Nice little bar to have something in the evening. The hotel has an arrangement with the restaurant beside offering 10% discount for hotel guests; food and service here are excellent.

It was really clean and close to shops.

Nothing I didn’t like really . It was a bit noisy sometimes as my room was at the end next to the road . So the snowploughs would clear there at 5am. Can’t complain as I enjoyed the amount of snow we had!

Staff were great, hard working, helpful and friendly. Very close to slopes and everything you need (restaurants, shops, bars etc.). Breakfast excellent, rooms cleaned to a high standard daily, highly recommended hotel and ski resort.

Nothing

Good breakfast. Excellent, helpful staff, especially the owner. Very quiet rooms. Situated in the heart of Sestriere. Free parking in the local car park. We had an early start (5am) when we left, and the owner got up to provide us with breakfast.

It was difficult to eat out at night so it would have been helpful if the hotel provided dinner available in the hotel.

Great location... very welcoming Manager who couldn't have been more helpful. Great breakfasts to set you up for a day on the slopes. The bar/restaurant on the ground floor (outside) Risto Bar Marbi is one of the best in town.... Fairly snow-sure area pass and about to join the IKON...

Would have been great with a spa... but rooms do have a bath.

The breakfast was extensive, simple, but lots of it, all delivered under strict social distancing etiquette. The location was fantastic at the top of the square where the Olympic torch sat during the Turin Winter Olympics. It was a 5 min walk to the ski lift and we rented a locker for boots and skis 50m from the lift, so it was perfect. The staff at the hotel were absolutely amazing - they managed to arrange for our 2 lost bags to be collected from the airport and delivered to our rooms - British Airways didn't manage that, but Mario did! Great service.

A little bit more snow would have been nice

Breakfast was great, lost of variety and delicious pastries and bread. Close to the ski resort but a little far from the slopes if you have to bring all gear back to the hotel. It's uphill and a slight trek which is tiring.