We stayed in the suite with sauna and it was absolutely fantastic. The room itself was very comfortable and it was lovely to return from skiing to find it had been cleaned. The breakfast was lovely, a great selection of food and the bar staff were lovely and friendly. The reception staff were also fantastic. They even printed out the bus and train timetables for our return journey and drove us to the Sporting chairlift every morning. Would 10/10 recommend this hotel.

Clean rooms and public areas. Very helpful staff. Nice bar area, close to town and shuttle to ski lifts.

Found the room too hot and temperature had to be adjusted by reception. Ok when adjusted. Also, the hotel was very clean but we found the fragrance from the cleaning products overpowering causing my wife and I some allergic reactions, sneezing and feeling quite unwell at times.

We stayed in a triple room with balcony on the top floor which had a view overlooking the town and mountains in the distance. The room was a good size for a triple with a nice bathroom and shower. A little care was needed with beams protruding into the room as we were in the roof space. Nice alpine decor. The buffet style breakfast was excellent value for money with a wide choice bread, pastries, meats and cheeses. The coffee was freshly made at the bar and brought to your table. The bar area was popular with locals enjoying a morning coffee which added to the atmosphere. The hotel is well located just down from the centre of Sauze. If you are skiing it is a bit of a walk to the nearest chairlift although I suspect the ski bus would stop nearby. We used the hotel's private car park costing 10 euros although there are public car parks nearby. I would certainly stay here again

Nothing really the hotel was good value for money.

The room is clean and supplied with all requirements, the staff is nice and friendly and helped me when i need them, although that booked for 2 nights , i had to stay less that 12 hours only due to emergency circumstances, the break fast was excellent (in comparison with small size hotel) , the room size is good abd the decoration is fantastic, the view from balcony is spectacular.

There was no refund for the 2nd cancelled night but this was not a problem (it was not the hotel fault anyway) Thank you 🙏

Serendipity is a charming medium-sized ski hotel - warm, welcoming and very comfortable. We loved the staff, general atmosphere, and location. Room was solid, very comfortable (temperature and bed) and downstairs bar area pretty nice and “buzzy”. Ski room also useful downstairs, and the shuttle up to Clottes / Sportinia lifts much appreciated each morning (and very quick/easy). Recommend for couples, families or groups of up to 6 visiting Sauze for a long weekend or more.

Nice and price competitive hotel with friendly staff located in the centre of Sauze, which is a lively town even in summer with a good choice of restaurants, coffee houses and pubs. Excellent location to explore the region and cycle the Strada dell'Assietta (but take into account cable lift schedules: roads up the mountain are for adventurers only). Good breakfast with real coffee from the coffee bar - a town hotspot in the morning - which is a plus. Nice and comfortable room with a good and well equipped bathroom. Great room maintenance! We were allowed to stall our bikes in the garage which was great too.

A bit noisy on the street side and if your room is above the coffee bar :). The soft drink machine needs a closer follow up when it's empty.

Lovely staff, nothing too much trouble (and a car to take us to the chairlift every morning!!). Very nice room and communal areas, including a super bar/breakfast room. Very convenient for eating out etc. in town. All well thought out and tastefully decorated, a super ski lodge all round!

The WiFi was a bit unreliable although not so important when skiing all day.

Lovely modern clean rooms, friendly staff, nice location within Sauze The bathroom was also very nice and modern with rainfall shower The bonus was a huge balcony with table and chairs

Only one thing, why can't anyone in Europe make a pot/ cup of tea with freshly boiled water instead of warm water. Apart from that, nothing to not like about Serendipity

Breakfast was brilliant. The room was clean, very cosy and well equipped/decorated. The staff were very friendly, helpful and polite.

My only constructive feedback would be the WiFi, it was a little hit and miss and ended up just using data roaming most of the time.

Warm welcome Very clean Staff couldn’t be more helpful Extremely Greta value for money Great shuttle service to the slope Lovely family run hotel The hot tub We had 2 kids 7 and 9 years old

Nothing