I had the apartment and it was lovely, bright and big with good quality facilities. The kitchen was well enough equipped for a short stay. The location was perfect to explore Syracusa & Ortigia by foot. I would definitely recommend the apartment or the rooms while traveling to Syracuse and I would definitely stay here again.

There was no elevator and a lot of stairs to carry the luggage up to the apartment which was on the 2nd floor. Even the rooms on the first floor had a fair few stairs but 2 more flights of stairs up to the apartment. So don't recommend if you have lots of luggage or heavy luggage.

Breakfast.

Communication was difficult over the phone. Once Antonio showed up everything was very good. Better written instructions in the room on parking and breakfast voucher would make the stay easier.

Welcoming and immediate assistance from the staff. Ongoing support when sort. Arranged breakfasts were among the best we had during our 7 weeks in Europe. Room, bed and facilities were all very good. When a major challenge arose for us, the manager was very sympathetic and unhesitatingly personally acted to achieve a satisfactory solution.(Europcar had refused to honour an Expedia brokered prepaid car rental due lack of international drivers licence)

Only detriment was the air conditioning which could have been more effective.

Centrally located in between sights in Siracusa and Ortigia as well as the bus/train station making it easy to walk to sights. Accommodation was clean and comfy (beds were softer than I am used to in Italy but this is a personal preference). WiFi signal worked great making it easy as a remote worker. Staff were kind and welcoming. Liked the option to pay the city tax online (instead of in cash).

Nothing - accommodation met my expectations. Would book again.

I travel in the low season. So l pay less than people traveling in the high season. It was nice rooms. The aircondition remote control and the batteries teased me. But other wise. Nice modern rooms, cleaning of the rooms every day if you wanted that. Free Ness Coffee, Tea. In the room. It was a plessure to stay there.

I have nothing to mention.

Close to shops, cafes and restaurants. Good sized room, comfortable with balcony. Short walk to Ortigia Island and other attractions.

Finding paid or free parking close to the hotel was very difficult. No lift in the property - guests are required to climb quite a few steps to get to the floor. That said I would stay here again due to its’ location

Lovely apartment with a small balcony. Great location and amenities. Very close to Ortigia and we managed to find free parking in adjacent streets.

Not a negative as such but a heads up that it's on the third floor with no lift, so a bit challenging! It didn't put us off staying though.

Great location. Nice staff. Neat room. They gave us cold water. The staff helped me to leave my luggage after the check-out.

The soundproof is pretty unwell. If you don't have an appointment beforehand, it would be quite tough to enter the main door. But these weren't a big deal for a night.

The location was excellent for us, only a short walk to the island of Ortigia in one direction and to the train station in the other direction. The room was cool and comfortable. The host was very helpful with providing storage for our luggage and bicycles.

No lift.

Great location. Clean and comfortable. Quiet air conditioning.

Wouldn't agree that the hotel provides parking... There is free off street parking (but hard to get a space) and a paid car park nearby. Front door is ridiculously low.