I loved everything about Hotel Conca Park but I do have to say the staff were exceptional, they really make the place. From arrival to departure they were the most friendly and helpful staff I’ve ever encountered at a hotel. I really love the thought and care behind the sustainability to Hotel Conca Park, never have I seen such attention given to the environment in a stay abroad.

There’s nothing to say about what I didn’t like, I liked it all. The one thing that is to no fault of the hotel at all, is that hotel goers reserve sun loungers very early in the morning, well before they’re going to use them. I feel like there could be something implemented to stop this from becoming a bigger issue, luckily the pool guard was so helpful and kind, trying to make sure that everyone had a space to sit and enjoy the sunshine.

Food , location, staff

Head waiter at breakfast was a bit pushie could do with been more relaxed, my girlfriend was bringing up some cakes to her mom in bed who wasn't feeling well and he made a scene about this in the middle of the restarunt which was very upsetting, another day he gave out for seating down in a table without his knowledge bearing in mind this was our last day and we would eat early about 7am and he wasn't around to show us to a table again we felt this was bad form, it felt that he was more of a headmaster than head waiter

Nice hotel with a cool unique entrance. Great location to Sorrento. Helpful in booking tours. Nice breakfast.

I have to say I have never experienced a manic pool rush quite like this. People lining up 1hour before the pool opens only to claim a sunbed, and then leave go to breakfast!! So rude. The pool guy can only do so much to monitor this, there needs to be a better system. We observed people leaving towels for hours and coming back in the afternoon like it was no problem!! Sadly it is the main thing that I remember about this hotel! 😞

Property was very clean. Was located in a convenient location. Buffet breakfast had a lot of variety. Pool was amazing . Booking tours were easy at the hotel found space for us with a two days notice.

- A hotel as lovely as this would have expected barista made coffee at breakfast. - Poolside it says no reserving seats though every morning sunbeds had towels on them but no one on them for 2/3 hours . Quite frustrating.

Everything about this hotel was exceptional from the moment we arrived to time we left, nothing was too much, I had emailed before hand explaining it was a special birthday for my partner and Marco was brilliant in responding and looking after us and I can’t be more thankful. The hotel is in the perfect position for the town centre with lots of bars and restaurants literally just a 5 min walk, I highly recommend this hotel it was perfect. Thank you Conca

Leaving 😞. There was nothing I didn’t like.

Great location. Staff really friendly, welcoming and helpful. Lounge/bar/restaurants areas really pleasant. Views from the front rooms fantastic (sea and Mt Vesuvius)! Beds comfortable. Large showers. Food excellent: tried breakfast, lunch and dinner and all were top quality and reasonably priced. Zero waste policy is great. We thoroughly enjoyed our stay here and would absolutely return. Thank you all at Conca Park.

No tea/coffee making facilities in the room. Pool and patio area are north facing so sees very little sunlight, although suspect this is the case for most of Sorrento. Maid service: bath/shower was not cleaned (hairs still in bath), hair clip on floor after clean so had definitely not been hoovered/mopped. I am particularly fussy, but definitely think this is where hotel could improve… would we come back… yes! So just some feedback for hotel really.

this hotel is amazing, the views from the rooms are immaculate. The hotel is decorated with pieces of art and greens, the pool is stunning (not heated so can be a cold plunge). Foodies really good breakfast and dinner and the staff are extremely efficient

the only thing I would say is making room service easier to use/order. the times on the app to correlate to the actual ordering times and it's not what you can order and how to.

Amazing Hotel, Amazing staff I got a room upgrade to a huge suite with spectacular view. It was Just perfect. Location is great - 5 minutes walking to the centre, 15 minutes walking to the port. Also the hotel has a private parking garage - 20€ (for night, fair price). The room was very clean. I will definitely come back to this hotel 🏨😍

Nothing.

In some pictures the facilities looked a little dated but when we got there everything was just light, arty, bright and amazing. It was my 40th birthday so a cute card offering a drink was a really touching addition and our room with Seaview and balcony was just perfection. The staff from breakfast to the pool to reception were stellar. Conca park helped to make Sorrento a highlight in our 4 week European trip. Absolutely recommend!

Nothing

we only had a short 3-night stay after a cruise but we were glad we chose this lovely hotel in Sorrento, really well kept, spotless. rooms are big and bright. it sits high above the main road in sorrento but its only a 3 minute walk to the pedestrianised areas, close to restaurants about 10 minute walk to port. even though its at the side of a mountain, they have golf carts to bring you up through the hotel. the art around the hotel is lovely and they really walk the walk when it comes to sustainability and recycling. pool was lovely, too.

a safe in the room would be great. one of the lifts was broke while we were there.