Beautiful interiors, so well decorated with attention to detail. Staff were lovely and breakfast was excellent with a variety of local cakes. Had it been warmer would have loved to enjoy the terrace.

Nothing i didn’t like. Just a caution that there is a flight of stairs that cannot be avoided (down to the breakfast area) and some stairs to the lift, if anyone has mobility issues.

Location, room and breakfast were great. Staff very helpful.

The terrace is called a bar and in no way resembles one. I brought some wine to drink there and told I was not allowed. Very disappointed in that policy. Also booked car tours through the hotel and assumed I could use a credit card. Was informed that I had to pay the drivers in cash once I arrived. Necessitated expensive trips to the atm to get local currency. Guest should be aware of this prior to arrival.

The staff were extremely friendly and attentive. We loved the central location; the hotel had immediate access to key tourist sites, shops and restaurants. There was an amazing spread for breakfast. The hotel was very well kept, clean and beautifully decorated. The air conditioning was a definite plus.

There was a terrace where drinks could be purchased in the evening, but this was very rarely used. We had asked to drink some wine we'd purchased separately in there, but the request was declined. This space was beautiful so it seems a shame that it wasn't used to it's full potential.

Such a lovely, charming property! Elegant but not stuffy. Emphasis on service and quality. So many nice thoughtful touches that I didn't expect. Turn down service, quality bed linens, lovely terrace and gathering rooms. Complementary prosecco on the beautiful patio. The breakfast room was beautiful. The tables were set with silver and the prettiest china! The breakfast buffet was outstanding. So many delicious options displayed so beautifully! Close to everything in the town center but feeling quiet and set apart.

I don't know if the hotel has a shuttle available. It would have been nice to be picked up from the port upon arrival.

The hotel looks exactly as it does in the pictures, such a beautiful Italian hotel in a great location. Breakfast was very good although there isn’t a huge selection. Staff were very friendly and know all of the guests room names each time you come back to the hotel which is a very nice touch. Free water in the room and Prosecco at the terrace bar on our first night was also lovely.

We stayed 6 nights and felt the room could have been cleaned more throughly and restocked e.g tissues and body lotion at least once during our stay.

Fantastic location in the heart of Sorrento. The hotel’s original features are amazing and the rooms are spacious and clean. Iron and a good hairdryer in the room very handy. Typical breakfast in Italy, lots of pastries. The turning down of your beds with a weather report being left each evening was a nice touch. All the staff are very friendly and helpful!

The terrace area is lovely so it’s a shame there isn’t a bar there or it would be a nice place to eat breakfast.

The staff was incredibly accommodating and friendly. The breakfast provided was a full spread and made for an even better experience. The view is incredible and the location is optimal as well as it’s a very short walk down to the beach. Our room was beautiful and the amenities of the beach chairs, umbrellas, and hot tubs are top notch. I also have to call out the beautiful design coordination throughout the property because they really thought of every detail.

Definitely the most money we have ever spent on a hotel and likely ever will but it seems that is the standard in the area.

All-around amazing stay in Sorrento. The staff are extremely helpful and friendly. The rooms are beautiful, spacious, and so comfortable. The location is perfect, right in the town center and steps away from the elevator to the harbor/beach. The breakfast is great. We really couldn't have been happier with our stay. This is a 5-star hotel in terms of service and rooms, but probably awarded a 4-star rating some time ago in part because of its limited size and lack of additional amenities.

It is a smaller hotel so the trade off is you might not have access to additional amenities like a full-service bar, a gym, or a conference room. For us, this was not a problem at all but it may be for others.

Lovely hotel in the city center with excelente service. All the staff were absolutly kind and helpful. I arrived driving a car to the hotel. But the area it is only for residents. There is a radar that take photo if you are not allowed in the area. But, when i arrived to the hotel, i was advised by the staff and they asked me about the car licence plat to talk with the police and cancel the fine. After, the vallet took the car and bring it back the next day during the afternoon (i made the checkout early in the morning to go to Capri). Excelent breakfast 10 min walking to the Port. I really recommend this hotel to stay in Sorrento

Nothing bad to say

Amazing Location and Breakfast was very fresh and nasty. We really enjoyed the Hotel

The bed in our room was terribly hard. If you enjoy sleeping on Italian Marble this room is for you.(Room name Serenity) Also, all the other rooms had Netflix as all hotels these days must have. Our room did not as the TV was old.(Room Name Serenity)