I can't imagine a better location for a stay in Venice. The hotel is steps away from the Rialto Bridge and right next to the canal. If you are arriving from the airport, I would strongly recommend that you consider taking the vaporetto water bus from the airport to the hotel. The drop off point is only steps away from the hotel - a totally painless way to arrive at the hotel. Also, you should be aware that there are 2 buildings - if you enter the building without the hotel's recpeption area, you are in the wrong building to check-in. (The buildings are right next to each other). We stayed in low season and we thought the room was a bargain given the location. The room was also very nicely decorated and it felt safe. Also, just a tip in case you need to replenish supplies, there is a mini supermarket just steps away.

Although there is a lift in the building for the hotel, there are some steps that you will have to navigate to get to the floor where the hotel/your room is actually located. We managed fine but, if you have heavy luggage, this is something you should be aware of.

We absolutely loved our stay at EGO Residence! It was right off the rialto orange line stop from the airport, you can't get more convenient than that. Plus our room was so clean, so cozy and so nicely done. It was a very quiet location, being on the side canal and the breakfast was wonderful. If you like eggs for breakfast, eat here, because you might be hard pressed to find some eggs on the streets somewhere. We loved it so much that we almost asked if they had a second night available, but we did already have a booking somewhere else in Italy. I will 100% be staying here again, every time I come to Venice.

Such a beautiful room. Even better than the photos. Located right next to the rialto bridge and less than 5 minutes walk to st marks square. Spotlessly clean. Staff extremely welcoming and helpful. Water bus leaves from directly outside to take you back to airport and only €10 per person. Complimentary chilled water in the fridge on arrival. There is a shop next door which was handy for room snacks and drinks.

The door to our room wouldn’t open unless you knew a little hack! In room ‘pantalone’ turn the key and pull the handle towards you instead of twisting the knob! Opens effortlessly when you know how but we did have to ask housekeeping as we literally couldn’t get in. We personally found it quite funny but not sure what we’d have done is housekeeping weren’t there to show us. Once shown we had no issues getting in and out. Disabled guests would need to be careful as even though there are lifts there are still a couple of steps to the rooms.

Great location. A quick water bus trip from the train station to the Rialto stop, over one bridge and we were there. The room was nice enough (but a little over furnished). The staff were extremely nice, and very helpful.

It was in an historic building (used to be a palace) and it did have a lift. Had to go up some steps to the lift, travel to the 2nd floor, then go down some steps. Not great with lots of luggage! But I’d still stay there again….just with less luggage! Also, it’s advertised as having a canal view. Only if you risk hanging out of the window!

Location, cleanliness, comfortable bed but most of all the staff. Staff were extremely helpful and accommodating. Shower and bathroom were large. Water pressure was great.

I say this with the understanding that America and Europe are very different with regard to air conditioning… Venice was very hot while we were there and we are accustomed to a much colder climate, both indoors and outdoors. It was simply uncomfortable to sleep at that temperature the first night. The staff provided us with a fan that helped immensely. Our next two nights were much more comfortable.

The staff were exceptional. There was a local 24 hour public bus and water-boat strike the day we arrived. The hotel informed us in advance and provided detailed information on alternative ways to travel from airport to hotel. The location is excellent near the Rialto bridge with a quiet route (5 min walk) to St Marks Square right beside the hotel. The rooms were very comfortable and quiet. Internet is free. The breakfast is excellent. We look forward to staying here again soon.

Location was good— the Grand Canal was outside our hotel door, but our room did NOT face it. Great communication from the hotel prior to our stay. My questions were always answered in a timely manner.

There was a water leak on the floor coming from the toilet which was NOT tended to in the 2 nights we were there. All we received were towels placed on the floor. Also didn’t care that we were offered private tour for 490 Euros when the ACTV station was right outside our hotel door at 25 Euros. Too much upselling!

Amazing location, Staff and customer Service one of the best I had. Rooms were beautiful and the location was perfect. We had a room facing the side canal and it was ideal, even though if you get a main canal room its not noisy at all. Remember this is Venice, so the rooms are a good size and lower ceiling which adds to the charm. Best bed and pillows we had in our trip. Breakfast is def one of the highlights , just amazing attention to detail, by preordering the night before, and when you arrive its all there for you. The room facing the canal where the Brekafast is served is amazing, great views. We also took a private Taxi to the airport, and its worth the €130 . Door to door service organised by the hotel, and makes you fell like a Movie Star on the Venice film festival 😂, once in your life. Thank You to the Ego Team

Staff were very friendly and helpful. Location was excellent, close to major landmarks & shopping. They had a good variety available for breakfast (not buffet though). Just be aware that breakfast doesn't start till 8am (tours start around 8.15am), however, the hotel was very accommodating and supplied us with an early breakfast on request.

Just be aware that they have an elevator, but you still have to walk upstairs to get to it and if you are on a level between the floors (like we were) you have extra stairs to walk.

Perfect location to discover Venice. The waterbuses including from the airport and train station stops right in front of the hotel. Short walking distance to the key sights. Spacious room. Friendly staff.

The room smell very musty due to damp but this could be a general issue in Venice(?). Opening the windows helped. The toilet seat was loose and the radiator made clunking noises at night - not something I expect from a 4 star hotel which is the main reason why I did not give this hotel 10 points.