Location was excellent for sightseeing walks, shops, restaurants and cafes. Close to water taxis and only 10 minutes away from bus and train stations. Breakfast was good. The room was clean and spacious. The hotel price was good value (breakfast included) compared to many hotels on the island. Reception staff were very helpful offering advice on tours etc.

Liked it all really. Rooms may be a little dated but we liked that and you don't have a view of the water, but it is only a two minute walk to the main canal. Some may find there's not enough variety at breakfast but we enjoyed it.

Overall, this is a hotel with a classic/retro patina feeling: if you are looking for that, this might be your place. The venue aged well in my opinion, the staff is maintaining the heritage of the hotel. I especially loved the ambiance of the room and the breakfast in the calm inner garden. The proximity to the train station is a big upside to. You are also close to a less central part of Venice, where you can have dinner on the canal side without being too much in the middle of huge tourist streams.

The room I had was functional, nice, complete and small (no wasted space). If having a lot of room matters to you, this might be good to know. I loved it. If the most opulent breakfast buffet is of importance to you: though absolutely fine, I think this one wouldn't win a winner prize in that category (this is rarely the case). Those downsides are minor and should not hold you back.

The breakfast was very good. The front desk either had friendly staff or grumpy staff. The room was not in the nice new area of the hotel. It was in what would have been the servants quarters. Were we up there to have a higher view? Or because we did not pay a higher price? The first grumpy receptionist made me feel he was annoyed we were staying there. Gave me a negative vibe for the entire stay. The hotel was very quiet and we slept well. We loved our tours and the sights seen.

I wondered if the other rooms were more spacious. Again, I felt like we were treated second class. Very uncomfortable feeling.

The hotel is pretty close to St Lucia station, there are lots of bistro or deli to choice from, the hotel breakfast is decent, overall furnishing is quite impressive and elegant, a refined 90s style mixed with some successful imitation of Venetian elements

The internet is rather slow, my room was on the 1st floor, right above the main street so even with the wooden window shutter, I can hear the street, but luckily the street become quite empty at around 1000 so it was not a big issue.

Greeted by staff as we arrived and bags were taken up to the room and was shown around the room. Bedroom was very spacious, we had to remove the duvet in between 2 sheets as it was rather warm and the sheets were more than enough. Room was cleaned and made every day by the maid. Bathroom was also very spacious. Close enough to train station and a variety of shops and restaurants. Breakfast was also good, recommend the pancakes.

Nothing

A lovely hotel with a great breakfast selection. The staff are so friendly and thoughtful. Stayed for 3 nights which was perfect as the bed was very comfortable and a great size. It’s located on the Main Street and very close to the train station as well as the boat stops. The hotel is spotless and well maintained. This is my second time staying here and I would highly recommend- great value too!

A great size room with everything we needed for a short break. Decor was basic but comfy beds, good shower and clean room! Breakfast was good with good choice and very helpful and efficient staff. We took water bus from the airport which dropped us off minutes from the hotel, a lovely start to the holiday!

Rooms basic decor but you get what you pay for!

Location easy to get to from train or bus station. Room & bathroom good size. Breakfast had plenty of variety, also the outside garden area behind the breakfast room looked pleasant.

Lack of power sockets for phone charging, but understandable as it is an old building like most Venetian hotels.

All staff, cleanliness, fresh bed daily, fresh towels daily, breakfast, location, also complimentary items in the bathroom ie shower gel, hand wash, shampoo, shower caps, nail file. Also hair dryer plenty of mirrors. We would definitely stay here again.

Decor looked a little tired in bedroom / bathroom

Very close to Venice St Lucia train station, the reception staff is very friendly and they also have staff to help you with your luggage and take it to your room. The room is very spacious for two people, they have a frigobar and a box safe. Everything is very quiet in the hotel, unless the room is facing the street, you can hear the noise from outside.