The location is perfect, right in the heart of touristic Venice, easily accessible from the airport but water-bus, then max 5 mins walk. From the hotel you can walk in any direction, because the hotel is right in the middle of the magnificent Venice! :) The hotel building has a vintage and historic flavor, great reception, great restaurant, amazing breakfast, superb staircase and wonderful rooms. You feel like you are transported in the venetian baroque era. The reception staff is friendly, funny, talkative and very supportive with any request we had. The room was very very beautiful, the bed, imperial. We really felt like royal family. And please, do yourself a favor and book a dinner at the restaurant of the hotel (booking at the reception). It's divine! The full menu (appetizers, 1st and 2nd meals and deserts) is not from this world! You'll be blown away. We just found a gem among the hotels in Venice and definitely will come back again. Everything was way over our expectations! Thank you, Saturnia & International, for this amazing experience!

The location is excellent. The staffs are all very friendly and helpful. The room is clean. I highly recommend.

It has nothing to do with the Hotel Saturnia. But if you go to Murano glass factory, I suggest you don’t buy anything, because you can buy the same item by the same artist in galleries in Venice for almost half the price despite all “factory special discounts” scam. Yes, the Murano glass factory is super overpriced despite all their special discounts.

I cannot fault anything about this place. We stayed in a triple room with our 5yo and everything was perfect. The room was large with a closet and a lot of storage space. The communal gym and jacuzzi were at the back with a view of the canal, which was very nice. There are spots like comunal areas very nicely decorated around the building. The staff were superb! The breakfast has many options and you can have prosecco if you want to, there is also a machine for you to make your own waffle which is a good touch. We asked for a water taxi to go to the airport and having a private boat access on the back of the hotel was the cherry on top of the cake. Don’t look for anywhere else if you are looking for a unique and special stay. I recommend and would definitely stay there again.

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Right when I arrived I was surprised by the friendly staff and clean rooms. If you are very anxious about clean rooms, this hotel might be for you. I was looking for fresh and modern hotel in Venice and I was afraid that I will be disappointed with moldy and dirty room - but the reality was very pleasant actually. The bedsheets and rugs were all clean and the bathroom was also pristine clean (although it is true that some bathroom equipment might need replacement). What surprised me even more was Rituals soaps and shampoos in the bathroom, and an amazingly atmospheric restaurant with bar in the ground floor. The prices were a little bit higher than I anticipated, but as I saw later, they are normal for Venice. I would visit the restaurant even if I wasn’t staying at the hotel - it was that good! They also make really good birthday surprises in the restaurant, but pssst! The stay is worth the money in winter and outside of carnival season, but I am not sure it is the case in summer (but I haven’t been to other Venice hotels so I really cannot judge that well). The staff was working really hard and everyone was doing their best to cater to me. I was staying there alone and still I was well cared for - which does not happen at every hotel, so kudos to that! I almost forgot how great the location was. Everything was at leg’s reach. But it takes a long time to get there from the ‘transport centre’ in the north of Venice. I didn’t book a breakfast, so I cannot tell you anything on that. Tip: there are flippers in the closet

What some visitors might find unpleasant is the noise from the street during the evening and early in the morning. I didn’t mind, because I go to bed late - and the ‘people noise’ was usually fading away between midnight and 1 AM. But if you care about this, make sure to ask for a better room orientation. Also, the pillows were making my neck spine really stiff. Maybe that is just my problem, anyway I had to sleep without a pillow. And also, the showers have different system than what you are probably used to. Make sure to pull the lever between knobs to regulate water between shower head and bath tap properly. Each knob is marked as blue, so be careful when figuring out which one is hot.

Outstanding!! Excellent location, exemplary staff, clean well appointed rooms, delicious breakfast buffet and restaurant lunch, beautiful rooftop lounge. Booked private water taxi service to the hotel dock.

Nothing

I’ve stayed in many hotels worldwide and this was the best service and most comfortable stay I have had. We stayed in the junior suite and it was so roomy, comfortable, clean and beautifully decorated. Walk out the front door to every shop you need. Roberto, who was on the front desk was exceptional, he helped us with some local touring and was overall just a wealth of knowledge and very keen to help.

Nothing. It was perfect.

The hotel was easy to get to from the train station. Once there it was in walking distance of all the major attractions. The breakfast had a variety of options to choose from and the bar was a great place for an pre or post dinner drink. Last, but not least, the staff were amazing. I felt like a VIP, but I’m sure they make everyone feel that way!

Everything was absolutely amazing! The staff, breakfast, room comfort and location were all on point. Thank you for making our first visit to Venice so special and memorable!!!

The hotel couldn’t have been a better location. Everything was on our doorstep or within a few minutes. The hotel has most people staring in as they walk by. The staff were more than great, they made the experience even better. Buffet breakfast is the best we’ve ever had.

Worth picking a bigger room otherwise the place was perfect.

Staff is fantastic! Friendly, informative and helpful. Hotel is beautiful and conveniently located to all sights in the city. Breakfast had everything you could possibly want - hot and cold foods, plenty of breads, fruits, juices, cereals, desserts, etc. The bar/restaurant served good food for lunch and dinner. (Make reservations for dinner!) Appreciated the direct water taxi to the airport from the back door of the hotel.

Better directions to the hotel from staff would have been helpful. We were told to "take a public water taxi"; however, when we arrived at the taxi location, we were told that we needed a "station" number, which we did not have, nor did we know how to find it. Ended up with a taxi that got us close but required quite a walk up/down many bridges to get to the hotel. It would be appreciated if the hotel could expand their directions to guests by including station numbers or locations where to get a water taxi, and to also provide a dock or location for a drop off point in case the water level is such that the water taxi cannot get directly to the back door of the hotel.