The location was excellent, a short walk to the main train station and it was very quiet, even though it was located very close to the train tracks. 15 mins walk from historic centre. Plenty of eateries nearby. Hotel was modern, staff very welcoming, room/bathroom was very spacious and clean, beds comfy. The breakfast choice was good and the area was kept very clean. Items regularly topped up.

If you booked the rooms with a kitchenette, all you got was a microwave, small sink and a small fridge. We have to ask for cutlery and crockery but it was no trouble for the staff to provide. No kettle though. Kitchenette was only suitable for drinks and small snacks. Didn't detract much from the overall enjoyment of the stay.

Very courteous staff, very clean and cozy interiors and the free drink if you keep your room tidy enough to forgo a day's cleaning. Most importantly, when I had to cut short my reservation, they refunded me the amount without much ado. Really appreciate it. I had a great stay there and would not be hesitant to recommend it to my friends.

The managers are only available early morning and can only respond to your queries the next day even if you ask them in the (early) evening. Also, the Apartments mentioned are not really apartments, they are just rooms with only microwaves. And they, being a hotel, cannot give a confirmation for city registration. So one must be prepared for that if they require it.

Clean, Comfortable and quiet. Not too far from the Central Station.

Most of the tourist attractions were a bit of a distance to get to. No shops or cafes nearby except for the one on location. though there was a kitchenette, there was only a coffee maker and microwave, but no kettle or cups or mugs. No crockery or cutlery, so couldn't use the kitchenette though would have liked to.

Decent location near the station, only 10 mins walk. Nice new facilities and looked very modern and clean all over. Good size bedrooms with a handy fridge and microwave, excellent bathroom & shower size. Reception/ breakfast & lounge area was really good and clean. All staff were very friendly and professional. Magnificent carpets throughout! I would definitely come back.

Could do with a small kettle and maybe a some cutlery in the room. I'd read earlier reviews o had brought my own so was ok. WiFi in the bedroom wasn't great at times but pretty good in lounge area.

24h reception and bar/snacks exceptionally friendly staff comfortable beds Bluetooth sound system and chrome cast TVs

cobblestone road upfront I had an apartment with a kitchenette, but it didn’t come with any dishes/cuttlery/towels/sponge and i was also missing a kettle

One of the best hotels in the city of Mainz, with friendly staff, I enjoyed my stay in this hotel .

Not giving a discount in the price for spending more time in this hotel .

Wonderful, new and very modern hotel! Stylish design, good breakfast, comfortable bed, good linens! Walking distance from the train station and the city center! Very handy for short stays! Recommend!

Great staff, great atmosphere, great location

Enternet was not working at all.

nice apartment with good location