All the staff members were very friendly. The room cleanliness was on an extra level, bed sheets and towels were perfect. The room was actually a bedroom and a den, the den had a fridge, a microwave and a coffee machine. There is a restaurant in the same building for an additional price and a DQ and MacDonald's nearby.

I didn't enjoy the complimentary breakfast as it only had boiled eggs, yogurt, cereals, muffins and bagels, coffee and juice. I was missing some protein, sausages or chicken, cheese, etc. I wasn't able to enjoy a hot tub and a pool much since it was always busy, the tub is small (3 people max). The public transport is really bad in Nanaimo, the bus goes once an hour, so if you don't have a car you have to walk 30 minutes to the downtown.

Had an issue with the booking.com website. I had tried to book another motel but got an error message. I assumed that booking had not gone through so booked the Days Inn. Scott at the desk was soooo helpful and calmly went way out of the way to help us get the extra non refundable booking refunded. It takes ok awhile. The continental breakfast was good and very nicely laid out. Bed was very comfy. The pool and hot tub were great. Thanks again to Scott

The staff was very helpful when we had a few minor problems in our room. We don't know why the air conditioners are so high on the wall. If you are not a tall person it was impossible to reach the controls. The beds were very comfortable. The hotel was quiet. We had the free breakfast once & it was satisfactory. We ate at Ricky's 2xx & the meal was tasty & substantial. The waitress offered us a smaller breakfast that was not on the menu & it was enough. Next visit we will bring our swimsuits as the pool & hot tub were mostly unoccupied. This is our 2nd visit & we highly recommend it. We actually booked an extra night. We were there 3 nights, not just 2.

We wish Wyndam would supply better quality toilet paper. We had to bring softer & thicker tissue in. The Keurig coffeemaker only would work once. It would go right away to brew & then shut off without making our coffee! We love our coffee so finally brought our instant coffee in. If the above mentioned can be improved we will be very happy! Thank you Wyndam for a very nice stay!

I was in a completely updated room this time which was enjoyable. I was able to recover from jet lag and prepare for the next day easily. The bathroom is fully updated and it was nice to relax there.

The hotel has been renovating for a few months so there is a few things that aren't visually appealing. This is normal for the project. I wish they would get the new carpet in though as the bare concrete floors are yuck.

We stayed here 2x for 1 night. The room was clean, two good queen size beds and good working air conditioning (which makes a bit of noise). Pleasant shower and Dove products. Furthermore, no noise from the road or surroundings, since we had a room at the rear. Just like everywhere in Canada, breakfast is rather ordinary, but you can certainly fill your tummy. Tasty waffles :)

- During the first check-in, we had the impression that the clerk was not having the best day. All other staff were very friendly. The second check-in we had a very friendly employee who clearly enjoyed his work. - Hotel is a bit away from Nanaimo center, so you definitely need transportation.

We stayed here 2x for 1 night. The room was clean, two good queen size beds and good working air conditioning (which makes a bit of noise). Pleasant shower and Dove products. Furthermore, no noise from the road or surroundings, since we had a room at the rear. Just like everywhere in Canada, breakfast is rather ordinary, but you can certainly fill your tummy. Tasty waffles :)

- During the first check-in, we had the impression that the clerk was not having the best day. All other staff were very friendly. The second check-in we had a very friendly employee who clearly enjoyed his work. - Hotel is a bit away from Nanaimo center, so you definitely need transportation.

This hotel was easy to get to from the ferry. The beds were very comfortable and the room was well equipped. Breakfast was very good and the staff were very friendly.

We stayed twice on our vacation. The frist time the hot tub was closed which was very disappointing as that was one of the reasons we booked this hotel. I messaged the manager before we arrived back at the end of our road trip and he answered right away confirming that the hot tub would be open when we returned.

The front end staff was very friendly. Accommodating to our early check in which made our day much smoother as we had already been on the road for a couple of days without a shower. The location was easy to find and check in was also quick and easy. The room was clean, although the filter for the AC was pretty plugged up (I cleaned it to get us some better airflow/cooling). Hot tub was lovely and the continental breakfast was much appreciated. Would definitely stay again if we are back in the area.

Pool was great. Breakfast: standard cold breakfast with enough choices to make it satisfy most tastes. I liked the use of paper plates and cups instead of plastic-if the utensils could not be plastic, that would be great, or if all the dishes could be washable and not disposable, that would be even better.

Rooms had a lot of chipped paint, strange smells and just looked tired. The kitchenette was very old but the dishes, pots and pans provided were sufficient for making a meal.

Overall nice hotel. Pool restaurant morning breakfast included. One of the room had a used band-aid on the floor and was missed by the cleaning person....not cool. Pretty visible for anyone to see. Otherwise good stay overall.

The thought of what else might not be clean if a used bloody band aid was missed on the floor by the bed! The stay other than that went ok. I also don't think duck tape holding cupboards and air-conditioning together spells quality!!