First time staying at this property and from the moment I entered the hotel the staff was exceptional - a warm & friendly greeting, precise information given re: hotel amenities & dining options. The room was a great size for my 2week work stay. I highly recommend this property.

I have no complaints, I only wish there were a small refrigerator in the room; as a business traveler I always greatly appreciate when I can keep some cold drinks in my room as I often have to work at night for a few hours. I do also wish the desk area was a bit larger, but overall I had no complaints about the hotel.

Staff were really friendly at reception. Even though it was self check-in, they were really happy to help. Was most impressed by the options for my deaf mother - we were placed in rooms next to each other straight away (as I requested at booking) and they even offered her a vibrating alarm clock, beacon for when her phone rings etc. I felt this was really inclusive and not offered at every hotel for deaf people. Room was very comfortable and modern.

Was really busy right by reception with lots of drunk people on a Saturday night when we arrived. Was very noisy in the lobby and we got chatted to straight away by friendly drunk people before we event got through the door. It stressed my deaf mum out a little bit as she didn’t know what was going on. Understand it is popular with locals for a weekend with a bar etc (and football was on), but maybe good idea to move check in area away from bar if possible.

Easy to check in. Room was spacious and comfortable. Bath room had rainfall shower. Blackout blind is great for mornings. Plenty of parking free after 5pm Friday to Monday morning. Pool facilities were really good. Restaurant offered plenty of choice. All staff we encountered were helpful and friendly.

Decorative slats in bathroom let light through to bedroom directly onto bed when you sleep. Wakes you up in night if bathroom gets used. Feet on bed stick out and present serious hazard to bare feet. Light switches confusing as to which switch switches which light on

The room sizes, comfy bed. The pool was perfect and gym facilities good. Staff were helpful.

The bathroom wasn’t as clean as it could have been. The floor tiles were dirty in the corners and grime around the shower. Had tea/coffee facilities but no water or glasses. We arrived tired at 6.45pm after a long journey and setting up for a show to be told we couldn’t get a table till after 9.30pm for food and they couldn’t guarantee a time. The bar was so busy, which I understand for a Friday night, but accommodating guests, for food should be considered, maybe in a different area. We had to go out for food, which wasn’t ideal.

Room perfect had all your basics.. hairdryer, Iron, kettle, TV. Bathroom was a wet room very spacious shower. Breakfast has a good selection of hot and cold buffet all you can eat was very nice, good quality. Staff friendly and helpful. Very busy hotel..coffee shop, gym bar/restaurant and pool on site. Easy check in/out. Shopping area literally across the road. Lots near by.. Camberley is great for night life

Doors slam so can hear people leaving their room Hair dryer over heats but these things are not a negative just things you expect from any hotel

Excellent service and lovely hotel. Great communication pre checking and superb after service. Hotels fresh and modern with everything you need. I love the themed restaurant / bar. Very comfortable for catching up on your favorite sports. Or for catching up on out if office work. Definitely one of my favourite branded hotels. And never disappoints. Excellent stay. Will stay again next time I'm in Farnborough.

The automated key machine wasn't working, which was the only thing I could fault the hotel on. And that's being picky....

Really nice hotel, good size rooms clean and modern. Amazing rain style shower. Evening meal was a little pricey, but good quality. Didn't use the gym and Pool this time but have in the past and they are always very good.

Breakfast however was disappointing, cooked meal were cheap sausages and streaky bacon. Scrambled eggs looked good but actually was pretty bland. With potato slices rather than hash browns which were equally tasteless. Considering it's a premium hotel the quality and choice was very poor.

The location was good, it was just off the roundabout. Parking was easy - although needed to pay. Check in was friendly and helpful. The rooms were a good size and the shower was great. I was impressed that the water was always hot and it did not go cold. The beds were very comfortable. I was impressed that the Iron and ironing board were the household size - which was really helpful. The hairdryer was also a standard size. Breakfast was well stocked. We could not hear the bar or the other facilities from are room.

Rate was fab. Great value for money.

At the pub &grill ...the chicken basket wings I have ordered wasn't served fresh. We didn't managed to finish it due to the chicken wings was stocked or marinated for a long time or chicken was expired and served it to guest (still) :( This date was my birthday treat to my son but he wasn't happy at all on how chicken wings was served.reported to staff. No further follow up .no one came to explain.

Checking in & out was simple and very straightforward using touch screen display. Room was large and clean with usual tea / coffee making facilities. Bathroom was large, well lit with decent amount of towels. Breakfast was great value for money, I didn't see any fried bread or hash browns, but I didn't ask staff if these were an option. (I will ask next time I stay)

Would have like bath tub as well as shower.