After a long flight and a long train journey there is nothing better than a good, relaxing hotel which is just what we found ANA Crowne Plaza to be. The hotel is only 3 or 4 minutes walk from Akita station. Take the west exit and follow the covered walkway straight ahead and down an escalator. High up on the wall of a department store you will see a sign directing you to the main entrance of the hotel. Go up a short slope walk along the side of the store, turn the corner and you are there. Check in was very welcoming and we were able to get the key to our room with no problem. The room itself on a high floor of the hotel was spacious, clean and comfortable. The wifi worked well, but as far as I could see the TV only had Japanese channels. We had booked a club level room which gave us access to the lounge which until 1930 served generous canapés wine, beer spirits and a large selection of sake as well as soft drinks. We enjoyed both the food and drink which were top quality and retired to our room early for a much needed sleep. The bed was large and comfortable. The next morning we had a good breakfast again in the lounge and then checked out ready for the next part of our trip. An excellent stay and I would certainly recommend a Club Level room if funds allow.

All good

The breakfast was superb, one of the best we have experienced. The amenities were as expected of a Crown plaza, and the location was perfect. The off site parking was convenient and inexpensive.

The in room television set was not bilingual meaning we were unable to access Grand Sumo or the News at 7 on NHK in English. This was most unusual as even the most basic hotel has this facility.

Excellent location which is just opposite the Akita station. The room is sizeable for triple sharing. The staff is friendly and provided excellent service. We delivered our luggage and they stored prior to our arrival. They even delivered to our room before we check in. The hotel is close to many restaurants and shopping malls, and within walking distance to attractions.

They do not have air conditioning in the room during our visit in Oct but provide heater. We found it warm as the weather wasn't very cold during our visit. Fortunately we can open the window to allow the cold air from outside to flow into the room.

Room was spacious, bathroom was spacious. Location is great, a short walk from Akita station and surrounded by 3 different types of convenience stores. There's also shopping nearby.

Room temperature is only controlled via central air conditioning. I stayed with 2 other people and the room was too hot even after the central heating was turned off and the window left ajar. (climate was about 12C nights at time of stay)

We got a good deal on this place for a one night stay so it was much nicer than many of the other places we stayed in Japan. The room was spacious, clean and the bed was very comfortable. The hotel staff were very friendly. The location was very central and close to the train station.

We wanted to check out the rooftop bar but it was a bit overwhelming being greeted at each floor by staff. We felt a bit pressured to buy dinner when we went to the top floor so we opted not to check out the bar.

Its a bit above average for price, but the service, room and bathroom are also above average Japan. International electrical socket, so no need for adapter. Breakfast is also good, but again price is also above average. Bed is very comfortable.

The main receptionist was poor in her english and didn't make you feel very welcome. While other staff members did their best to make you feel welcome.

the provided large buffet breakfast was good, lots of terrific foods, area to eat and drink was roomy, inside the room had plenty of space, and close to station outdoor mall with attractions and restaurants.

The exclusive rooftop lounge was for ANA only, there was no onsen, or available laundry facility.

Location good, breakfast very good with nice views! Room size good, very comfortable with many amemities. Facilities good! Use of Netflix account using the room TV is a convenient benefit.

Towels were to rough! Need Better softer cleaning or better towels. Not comfortable against the skin. No parking facility with the hotel or any discount with surrounding parking structures.

Nice breakfast and really helpful staff. The gym was little outdated but I appreciated the fact that you could do bench press and there were some free weights as well. Often these essentials are neglected in hotel gyms.

The bathroom had a little smell in it.

The location is within walking distance from Akita Station. Exit West, walk straight towards Seibu Department Store, it is right next to it. Convenient shopping too. The customer service from Front Desk check-in (Mr Sato), to the Duty Manager and all the staff at the Club Lounge were professional and very obliging. The room was spacious with a wide selection of bathroom amenities.

The Club Lounge doesn't offer Japanese sake during their cocktail session.