I loved that the hotel is connected to a Port Town shopping center. There’s Donki, Daiso, and an eating area downstairs. The Hotel is very quiet and the receptionists were so friendly. We traveled with a two year old and they were very considerate when he’d get a bit too loud in the lobby. The room and bathroom are also pretty big. I’d say it’s a very family friendly hotel. I’d recommend taking a taxi because the train stations are 10-20 minute walk away.

The only thing was that the air vent was dusty and my husband had to clean it out. I have allergies so we’re extra cautious.

This hotel was great - it's a refurbished old, grand western style hotel so it was very spacious with dining halls and a large lobby. It was very comfortable. The staff were really kind and friendly, they made my stay extra comfortable. The open air bath was also a bonus and the main reason I stayed here (tattoo stickers allowed). I was upgraded and the room was very clean and spacious. Overall it was a surprisingly comfortable stay and I would choose this hotel again if I visit Chiba in the future.

It's a short walk from the monorail line, so those with large suitcases might want to taxi. However I didn't find this to be much of a problem.

I stayed here for the purposes of going to Makuhari Messe Hall, and whilst it's a little out of the way if you plan to walk & save money as I did, it's 100% worth it! Fantastic facilities at such an affordable price I really can't complain one bit. Train travel is easily accessible nearby. The staff had some trouble communicating in English but I really can't fault the hotel or staff for this, I realise i'm the fish out of water in this situation, they went above and beyond to help with what they could!

The staffs were very approachable during our visit. I must compliment the Dutch manager (my bad for not asking for his name), he was extremely helpful and warm and our exchanges were very pleasant. He shared with us his personal experience living in Japan. We were served by Bisei when we arrived, he was very forthcoming in helping to answer my queries. When we checked out of the hotel, Miss Wang from the frontdesk went out of her way to explain very clearly how to get to the airport, reminding us repeatedly not to alight at Narita Station but at the Narita Airport Terminal 2&3 Station. The spa on Level 6 is a must go, very clean and well maintained. Both the male and female spa are separated on both side at this level with a small pantry in between. Besides a water dispenser (hot and cold), you can find a ice machine and a microwave oven. Not forgetting the housekeeping staffs, they were very polite and responsive with their ever smilling face. Excellent staffs!

The location is a little quiet, there is not much to see nearby. Took a little effort to get to the nearest train station. Perhaps the shops in the adjacent building are still not opened due to the pandemic.

It is good if you like hot spring bath, it is outdoor on level 6, all the areas are clean. Room is bigger than other hotels with all required facilities! Friendly staff! Next to the hotel there is a big duty free store.

We wish there is option of family room. We are a family of four, had to pay for 2 hotel rooms.

Great value for money and also a great spa bath in this hotel Buffet was also good value Fairly new hotel near Port area of Chiba A donkey Quixote discount department shop very close by and a daiso shop in the same building

A little out of the way from downtown Chiba city so you need to take a monorail and short walk

Very reasonably priced mid-range hotel with an (almost) 24-hour onsen and rooms much bigger than you'd get for anything close to the same price in Tokyo. Would recommend if going to a conference or similar in the area, although Chiba itself is quite industrial with not much to see or do.

The option of ordering room service would have been welcome.

Sky lounge at 21st floor restorant served clean, various foods and drinks. Room also gave me a comfortable rest and good sleep for one night. Spa at 6F make me to refresh of my mental. All was the best stay to me.

It was little bit far from the rail station by walk about 15 min.

Very clean and very nice service and lots of shop I like the Lawson convenient store. Close to the train station and the last thing close to my favorite ramen place Ichiban ramen...

I always stay to this hotel every time I visit my family and friends in chiba ichihara....

The bathing facilities, which included multiple outdoor baths, rainfall style showers, and a sauna, were excellent. The breakfast buffet was wonderful and offered a wide variety of food. The rooms were spacious.

There were only vending machines on a few of the floors. There aren't a lot of options for dining immediately near the hotel.