It was really clean, bed is very comfortable with variety of pillows to choose from. The hotel cleaners went in and clean our room each day, which was wonderful. The facilities are great and exceptionally clean. The reception staff was really friendly & helpful. He went beyond what is needed to book our taxi which was quite early in the morning of our check out date. Breakfast each day which was quite nice. There's a lot of cafes and food restaurants around the area to choose from as well. Thoroughly enjoyed the stay. Highly recommended as it really great value for money.

It's a bit far from the station. You can walk for 28 minutes or go by taxi for 5 minutes for roughly 1,000 yen to nearest station. The walk is nice and if the sky is clear and you can get a clear view of Mt Fuji on the way.

I was surprised to find that there is an onsen and free breakfast in the hotel! It is not the fanciest but i think it is really nice touch to give comfort for the guest. I like the place and the service staff is great! I will come again if i can.

The feeling that the cleaniness can be improved but it doesnt bother me. The blankets felt alittle weird as the covers werent really attached to the blanket that much. If you dont have your own transport, you may need to get your own taxi which will cost 1100yen from fujinomiya station. If you can see past that, you are in for an absolute treat!

There was a floor that smells like cigarettes. We quickly asked them to change our floor and they did straight away. The guy at the reception speaks good English and understood us well. He is also very hard working. Saw him in the night and also he was there in the morning. The breakfast included was good. Location wise was good only about 30 minutes good walk from the station. The onsen was good too and with a lot of complimentary stuff. There’s a sushi conveyer belt very close to the place and was so cheap and fresh. Woah can’t even believed we had 21 plates with drinks for about 42 aud. Will recommend.

Great stay here with a very clear view of Mt Fuji on the southern side. Overall, it worth our money. The room is quite small with basic necessities, however the facilities are great. You can have a drinks in the cafetaria, nearby to convenience store and beside petrol pump too. Ample of parking is provided, but you need to walk to the hotel, no so far, probably around 5 mins walk.

All are good and great!

Our room has a good view of Mt Fuji from the bed! Room was generally clean, just a bit of dust on the TV rack which is no big issue for us (wet wipes worked well). Front desk male staff was efficient in checking-in us in and giving us information about our stay. Coffee, tea and cold drinks are available from 3pm daily.

Took a star off staff rating due to the grumpy breakfast staff (female staff with spectacles). She doesn't smile and acknowledges greetings grudgingly.

the room was quiet, the desk and chair were good for working, the bed was comfortable, the onsen was basic but good. I was able to park very close and safe location, the breakfast was quite good, the washer and dryers were good and economical.

there were a couple maintenance issues, the spa door was stuck half open to the locker area, the lobby toilet for men had a non functioning washer type seat

We stayed here for 1 night as a stopover after Hakone and before travelling onwards to Kyoto; aiming to climb Mt Fuji via the Fujinomiya trail. Location - conveniently located as close to the Fujinomiya station. Room - our room was at the end of the hallway and we got a pretty good view of Fuji in the early morning. Breakfast - good selection of food and they were all great. Onsen - public onsen was great. Receptionist / staff - very accommodating and helpful. Managed to help us sort out our taxi to get to the 5th station of the Fujinomiya trail. We had to take the taxi as there are no n public bus due to the hiking season only officially starting on 10 July.

Pillow - found it very hard.

Amazing views of Mt. Fuji from the rooms on the north side (suspect the rooms on the south side have nice views of the city). Room was very spacious compared to other areas we visited and service was excellent and very friendly. Wifi was free (the page says it isn't)

The hotel is a little difficult to reach using public transport, but if you are happy walking it is only s couple kilometers from the train station (but uphill), so mind your luggage if you are not planning on traveling by cab.

A very good location and also there are parking slots without charge. Although there is limit parking space at hotel location but they also provide others near by hotel for guests. Cigarette smell is quite strong especially on 2&3 floor. If you are not comfort with this conditions you must inform staff earlier to manage room & floor which comfort for you.

Facilities (location, amenities and food & drink without charge)

The great view of Mt fuji

I’ve found the connecting room in booking, but there’s no breakfast. So I decided to ask for the connecting room (as i booked the same room type as connecting room but with breakfast) Then the hotel said yes to my request. When I went there to check in, staff at the reception told us that they didnt have a connecting room for us. But I can pay more 1000JPY to have a connecting room. I paid it and found that they just use a key to unlock the room (the same room we’d had) for us which it cost 1000 JPY for the unlocking fee. Quite disappointed 🥺