When we arrived we contacted the accommodation and they sent a shuttle bus to collect us. The staff were always incredibly polite, friendly and helpful. The view of Mt Fuji from our room was truly spectacular and the room itself open and spacious. The kids loved it too and found the nook at the top they could climb up and sleep in super fun. There is no food available at the resort which they had notified us about but the kitchen had everything we needed to prepare our meals. We actually found a small local butcher and purchased Wagyu at a ridiculous cheap price and ate like kings!

The environment is quiet, good to getaway from the busy city. Air is very fresh and a fantastic view of Mount Fuji (depends on room category), I got a medium cottage. Staff is very nice and helpful, most can communicate in simple English and there are a few who can converse very fluently! Walking down hill and to nearest Family Mart is around 10-12 mins and where cafes are available as well. There are buses and transport well-connected to bring you to the busy area of Lake Kawaguchiko. Best if you can drive, should try driving, parking is easily available.

December could be too cold. ha ha ha. Staff do brief us on heater operations but would be advised to warm the entire cottage as soon as you arrive but that is part of EXPERIENCE!!! It is fun!

Great views from the cottage - we were able to directly see Mt. Fuji from our cottage. Lots of parking spots right in front of the cottage if you are travelling by car. Cottage is very spacious and could accommodate a large group, there are three separate toilets, one bathroom and another shower room so that you don't have to wait long to use the bathroom if you are travelling with a large group. There is a kitchen inside the cottage so that you can cook meals in the cottage if you would like to. A BBQ is available right outside of your cottage, but you will need to pay to use this and bring your own ingredients. There is also a "scenic bath" that you can pay to use as well, with direct views of Mt. Fuji. There are vending machines around that also sells beer so if you run out of drinks, you won't have to jump in the car to get to a convenience store to buy more. Overall, great place to stay in and it exceeds my expectations.

Beware of the narrow driveways if you have a large car. Location is great but not close to any shops on foot.

Excellent view of Mount Fuji. The cottage is clean and well equipped. Would love to stay longer to explore the facilities of the resort. More suitable for travelers who drive. Got a few parking spaces in the resort so it’s manageable to bring the luggages to one’s assigned cottage. Convenient stores are just located a few minutes drive away. There is a small shop in the resort that sells a few grocery items like rice, salt, oil and ice cream! 10-15 minutes drive to tourist spots, supermarkets or restaurants.

Gorgeous location with great views of Mt Fuji. The private outdoor bath was amazing, I also enjoyed the hammock on the balcony, that was a wonderful way to spend the evening. Great breakfast spread too that they deliver to your cabin. Staff super friendly! There’s a 7/11 about a 20 minute walk away if you need to get food. Beds were very comfy too, we will be back!

The room we got is up to excellent location although there is no personal onsen but we did enjoy the tub bath😉 and the view to see Fuji in the morning was so amazing! He showed up and gone.

Nothing

The views are excellent , looking forward to see the Mt Fuji in a right angles.

The ones who don’t have private car will find difficulties to walk down and up to the hotel as this is climbing the mountain up. Also may not be good walking distance as well, the hotel should have the small shuttle bus servicing as well.

This was not glamping, but a full cabin with views of the valley. There’s an onsen as part of the area, where you can lounge about in the hot springs with a view of Mt Fuji. The bed was very comfortable and the kids / teens loved their hideout loft. Didn’t use the private tub, but it looked perfect for one.

Nothing, everything lived up to expectations

We stayed in the Cottage A which has a private veranda where we could have bbq dinner, with unobstructed view of the Mt Fuji! The cottage was very spacious with 2 toilets on the ground floor and a separate bathroom. Upstairs bedrooms have views of Mt Fuji too. Living and kitchen areas were well furnished/equipped. Love the breakfast sent to us in the morning, cabbage soup with bread, coffee and juices. Everything was just out of our expectation. The description and images on the booking website do not do justice to the property - we were overwhelmed in every way. Only pity is that we stayed 1 night… would have love to extend our stay but unfortunately we were not able to.

Nothing at all!

The quietness

We experienced very dusty bedsheet in one of the room, which causing us coughing the whole night. We asked for cleaning of the room the second day but the staff brought us new bedsheet for us and wanting us fo change ourselves. We insisted the staff to clean the room because we couldn’t stand the dust. When they came, they weee suffering from bad cough too. We had a better sleep after they clean the room but our throat still doesn’t feel comfortable after 2nd night stay. It would be great if the staff offers to check what happens with the room when we first called them. The experience wasn’t the best since we have to spend extra time back in the cabin for the cleaning and to our surprise there are no apologies from any of the staff after giving us a place to stay that is health concerning.