it’s a family run hotel, they are very helpful! highly recommend to get the ski pass from the reception, it’s really cheap compare to getting on the ski resort, also recommend to hire ski equipment from them, cheaper as well. they have free shuttle bus to and from the ski resort, as well as to echigo Yuzawa station, but last bus is at 6pm, their buffet style breakfast is delicious, many varieties

couldn’t order dinner on the day, need to order in advance. rooms wall is very thin, you can literally hear the next door without even leaning on to the wall, or when people walking around. heater is quite loud and is switch on permanently during winter.

The hotel has a warm homey feeling, and the owners are friendly and helpful. They provide free shuttle buses from and to stations and ski resorts around the area. There's a Lawson convenience store 5 minutes away from the hotel, but you can also order a dinner at your room for 2000 yen (not including tax). Our room was spacious and traditional with tatami.

For those with small kids or elderly, having a separate bathroom and toilet outside the bedroom might not be convenient. Especially if you're not comfortable in taking a bath in a public onsen. The onsen room temperature feels a bit cold, having to go out naked during the winter can make you catch a cold.

Our stay at Hotel Yuzawa Yuzawa Denkiya was truly exceptional. From the moment we arrived, we were greeted with warmth and hospitality from the friendly staff. The hotel's facilities were clean, comfortable, and well-maintained, making my stay enjoyable and relaxing. The rooms were spacious and inviting, providing a peaceful retreat after a day of exploring and driving. The onsen was a bit on the warm side, but very relaxing! Overall, I had a fantastic experience at Hotel Yuzawa Yuzawa Denkiya and would highly recommend it to anyone visiting the area.

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Great location, good onsen, wide and clean room Great location near convenience store, expressway exit, Echigo Yuzawa station and other Yuzawa sights. We stayed during Golden Week, and the hotel still had a lot of guests. English laminated instructions were provided, and payment by credit card was available. They also had microwaves near front desk, drink vending machine and refrigerator near elevator. Lawson (convenience store) was walking distance down the road.

Outdoor bath water level was low for men's bath Parking at the back of the hotel was tight

The staff is very helpful during our whole stay. They are very approachable and nice. Our room is with its own bathroom and shower so it’s convenient. The room is also so wide and spacious. Tje outdoor onsen is small but its nice.

None. The place is just a little far from the station but not a problem at all since they have a free shuttle bus to and from the station you just have to inquire for the available time. We happened to checked out very early in the morning and was catered efficiently. Just take note that we went during the NOT peak season.

Onsen and large and cozy room. Staff very friendly and helpful. Opening hours of onsen till late midnight. Closed to convenient stall, (Family mart).

Bed is too dusty. When making our bed, we can see dust flying around and even landed on our water cup. Carpark locations are unclear. Just stated behind but behind where? After parked, you will need to walk back to front main entrance. Microwave, at lobby, need to bring down the food to lobby for reheat.

Yuzawa Denkiya is beautiful traditional Japanese style hotel. Our family loved sleeping on tatami and enjoyed the little extras like the tea and Japanese biscuits provided. We also loved the indoor and outdoor Onsen. The staff were very kind and we were given fresh towels and wash cloths daily. What a treat. There is a convenience store a couple of hundred metres down the road and vending machines everywhere of course. Love this place and look forward to coming back.

The staff at the hotel were very friendly and helpful. The front counter staff, equipment rental staff, shuttle bus drivers, dining room staff and cleaners all went out of their way to make us feel at ease. The hotel also offered cheap snow gear rental and ski resort passes.

The location was not directly near any resorts or restaurants, but they did offer regular shuttle buses free of charge so it wasn't a big issue.

It was with an onsen, coin laundry in the wardrobe outside of onsen area. The shuttle by the hotel makes moving around so easy.

The pillow is hard to sleep on, or maybe I’m just not used to it. As for the shuttle suggestion to the hotel to put pictures for guest to recognise the bus as we sometimes travel to places in a van then suddenly a bus so we missed the bus a few times.

Spacious room that you make your own bed in Japanese style ( on the floor). There is in-room bathroom and toilet. The public bath is great for skiing days. Parking is behind the hotel with lots of spaces. There is dedicated rooms to store skiing gears and luggage on the day of your departure. Hotel offers ski lift passes for multiple ski centers at discounted price.

The washlet of the toilet needs to be cleaned...