A really lovely ryokan with kind and polite staff. We stayed here for a night. It was a classic japanese room with tatami and futon. The breakfast and onsen was the highlight of the stay. Breakfast had a bit of everything such as sashimi & enoki (that you could sukiyaki), salad, tofu, yoghurt, yakizakana, chawanmushi and rice. It was really tasty. The breakfast place is right next to a koi pond and it was really relaxing. The onsen was spacious and clean- and there were a few different types like hot onsen and warm onsen. I really recommend the open air onsen. There are some great places to visit around the ryokan- we particularly liked orange beach.

There is no laundry service in the ryokan so you would need to visit the coin laundry close to it- but it is only a few mins walk away.

The Onsen is rated exceptional in Japan. The hotel is famous for the Onsen which promotes the benefits for the skin. They do also offer table tennis, and a massage service at extra cost. At the Onsen area, you can enjoy the drink from the vending machine. They also provide a welcome drink, sleeping mask lotion, and sleeping mark (use with spring from the onsen) AEON department store is also located next door, Daiso also reachable by foot from the hotel. The Ramen store that is located across the street also offers cheap but very good taste. If you transport with a Tokai bus pass, you can reach the hotel by getting off at the Ito Kowakien bus stop, meaning that they have their own bus stop.

It not near JR train station, you can reach the hotel by Tokai bus at Ito Kowakien bus stop.

The hotel guests are mostly Japanese people. The outdoor onsen is awesome.There's cute Yugata provided. There's actually spring water sent directly to the bath tub in every room. The food is nice and beautifully prepared. Only a few staffs speak English,but they have a nice translation tablet which works accurately. There's shuttle bus service from and to the JR station. The hotel is right next to Daiso and Aeon mall ,where all snacks and foods are available.

1.The electric outlet is quite far from the futon. It would be nice if there's extension cord provided. 2. The hotel does not provide clear information about the smoking/non-smoking room in the booking page. Make sure to add a note in case you want a non-smoking ones.

The staff who checked us in was really helpful and even though she preempted us that her English was not as good, she was clear and helpful all the way through her guidance. All the staff we friendly and helpful. We booked the night with dinner and breakfast and both meals were prepared with local specialty ingredients (red snapper, certain vegetables and abalone) which really added to the experience. The rooms were really clean, spacious and tidy. The property may look old externally and certain amenities do show signs of age but you really have to pay close attention to notice. It felt modern and comfortable by most standards.

The onsen does not provide any towels so you have to bring your own from the room. Theres nothing much else that's bad really.

Comfortable and clean, and there are several eateries nearby which were convenient as I booked room only. Selection of toiletries are sufficient and handy. Nice to be able to choose yukata.

Unlike some hotels there are no cafes inside. Not everyone need expensive dinner and may need to go for much lighter meals and refreshments so it will be handy to have a cafe or two.

my first time in a ryokan: great experience altogether. very confortable room with futons, nice living/bedroom with two little tables, fridge, kettle with complimentary green tea + a sweet. the use of the internal onsen was great, very clean, quiet. complimentary yukata to use while there was amazing to get into the real atmosphere. free toiletries were also great. the ryokan is 10min by public bus from the main station, close to supermarkets and a couple of places to eat. Village centre is 10min walk.

late check-in (3pm). better an earlier one to use the facilities more.

Breakfast was not included, but available as an add-on, only traditional Japanese breakfast. The best feature is the onsen, both indoor and outdoor. Would go back to stay in a private room next time. Hotel is close to Maxi Value so you can grab snacks, drinks and even a meal if you like and they are open 24/7. Bus stop is directly in front of the hotel so if you arrive at Ito Station, can hop on a bus.

Breakfast was a little steep, 33,000 yen per person for a set meal. Property located next to a traffic junction and at least twice, some motor head decided to showoff their motorcycle in the morning. Luckily we were all up before 9am. Air-condition was still in winter mode, so we shut it off and opened the winter instead. Spring was 15 to 25, so heaters made no sense. No option of early check-in even if you want to pay extra for this.

Nice spacious room with twin beds. Nice public bath with three pools including outside one. The property also has a separate wing, Ryokuyu, with spacious Japanese style tatami rooms with private open air tub on balcony and personal maid service with superb food. The price is considerably higher than the main wing, Kowakien, but still reasonable and well worth the extra cost

Kowakien could do to upgrade the carpets of what is otherwise a very nice onsen style hotel with attractive decor and environment

- Like what other comments mentioned, I really appreciate how the staff tried their best to communicate even though some of them didn’t speak English very fluently. They had a little gadget for translation and it was very effective. Thank you so much <3 - The green tea from the dispenser in the lobby was actually unexpectedly good & to my liking. - Free shuttle bus service in the morning. I wish there were more time options though. But not complaining, it’s better than none! - I love how it’s right next to the supermarket & Daiso. So handy to grab some quick breakfast or even dinner & other necessities - ONSEN! It was very relaxing, and it was very traditionally Japanese. Yukata was cute too.

- Its location was a bit far from Ito station, even from Ito-minami it also felt long at night because it was a very quiet neighbourhood. - The room was pretty stuffy. Especially after a dip in the onsen, it was super hot in the room and the air conditioning only sent out warm air. I opened the gliding paper window and it was better. - The toilet was a bit small and hard to get around. - Like many other traditional Japanese tatami rooms, it was not very soundproof. I got my earplugs so it was fine, but you can definitely hear people next room when they speak loudly.

loved it! staffs are super nice! i was able to put my luggage before and after check-in/check-out. Onsen is awesome. Must-try their coffee milk after hot onsen ;) youkata(?) dresses are so beautiful~~ I had acnes for a week before my visit from my traveling ( i have sensitive skin) but after bathing in onsen, my skin was so soft and all acnes are gone. I need this onsen my home.. the facilities are clean and well kept! loved the dinner and breakfast too. I want to visit again with my family next time!