A friendly welcome ( once they could find an English speaker!) Huge Japanese style room with rush matting, low tables and futons. Very clean and comfortable. Our deal included dinner and breakfast. Both were excellent buffets with some western food if you wanted it. My husband was in ecstasy over the beef counter and returned several times. The Onsen bath was medium sized and lovely. It's slightly out of town but there's a lovely riverside walk down to the beach that takes 20 minutes.

The hotel only has the name on the building in Japanese so it was a bit difficult to find.

The staff was exceptionally friendly and made us feel very welcome even though we did not speak much Japanese. The buffet was very good and the Onsen was great as well.

There was no bicycle parking at all, which I never saw at a hotel before. We were also not allowed to park our bikes on the car parking spots. This was not a big problem as the staff was very kind and found an alternative solution, but this was a hassle and took quite a while. I think bike parking can be expected at any place.

All meals are served in buffet style but the quality is a lot higher than my expectation. The onsens are excellent especially the outdoor one that was renovated recently. Parking is not a problem as they have several parking lots near by. Staffs are friendly and helpful; the Japanese style room is clean and tidy. All drinks and

I found this property from booking.com and they said that they just put it in the list recently for international travellers. It looks good so I gave it a go. In terms of the facilities, staff, food and general set up; there is no problem at all. However, you'll find a big challenge when you start checking in because no staff can speak English, all forms and information is in Japanese only. Fortunately I speak a fair bit of Japanese so it's not a big drama at all, but it will be part of the fun for other visitors from overseas! It’s a quite common phenomenon if you travel in rural Japan.

Very clean and staff were very friendly. The Japanese buffet for breakfast and dinner were excellent and so many dishes to choose from.

We chose the Japanese style room however sleeping on futons were not comfortable. Also no private bath/shower was quite uncomfortable for westerners. Bath and shower were shared and open.

The hotel exceeded our expectations in terms of the size of the room, the services and amenities. The dinner and breakfast buffets were fantastic and our favorite part was the lounge with a library of books, free drinks and ice creams.

We weren’t able to use the onsen due to having tattoos which is understandable but a bit disappointing - especially because it was one of the main reasons for booking this particular hotel.

I love all the small extras like the free popsicles, free drinks and other amenities. Onsen was pretty especially the outdoor one. There were 2 that we could soak in, both were nice! Dinner and breakfast were buffet. Kids loved it.

A bit dated

Room was huge for the price. We got a Japanese style special room. Facilities were great. Complimentary beverages including beer and small desserts, really good massage chairs, small library in the lobby. Two sets of indoor/outdoor onsens for each gender. Choices of yukata designs in the lobby.

Buffet was average but acceptable. Food could have been kept hotter. Staff at the restaurant was less passionate than usually encountered in Japan.

The food was very generous and fresh in the buffet, everyone was super excited to have such a huge range of options and the staff were efficient. The room and the onsen were pleasant and we slept well.

It is a good experience so it was well worth it, in many ways it was a true Japanese onsen hotel with all the interesting things that can be found in such a place, including very authentic clientele.

Great customer service and tasty breakfast and dinner buffets.

There was some mold in the room on the ceiling and on the curtains. The table tennis equipment was broken and falling apart.

The lounge space and the restaurant were superb!

The bathroom in the room was little too old so lots of molds there but I guess the place is just very old.