Where do I begin? This experience was unlike any my daughter and I have ever had. Starting with the communication before arriving. The staff reached out to me ahead of time to confirm meals and timings. And once we showed up, we couldn’t have been greeted any better. To say the staff is friendly is an understatement, as they genuinely went above and beyond to ensure our stay was comfortable. They are all so accommodating; it truly made us feel like royalty. The meals were exceptional. Dinner was an Eight-course meal, which lasted for two hours, as we watched our chef expertly craft each course. Breakfast was no less impressive and what you’d expect in a traditional Japanese inn. Lastly, the room was immaculate and very organized, with so much detail placed into it. I highly recommend this place if you’re considering staying in a traditional Ryokan, as we would stay here again.

Nothing

What a way to end our three week visit to Japan! We did a tour and visited all the must see sights and experienced all the must eat meals. We capped our our visit with a stay at Yasaka Yutone. It was our first stay at a ryokan and it was the memorable highlight of our trip. Tge ryokan is set in a gorgeous old neighborhood of Kyoto. The facilities were amazing! Serene, beautiful and every amenity was thoughtfully presented. We loved the presentation! The kimonos they supplied were beautiful. The snacks and drinks in our room were great. But the kaiseki dinner was exquisite and beautifully prepared by the chef. We now understand the Japanese practice of morisuke, food should be a feast for the eyes before the stomach. It was the best meal we had in Japan.

We loved everthing.

It’s a very traditional lodging and it’s located within the old town so it’s very easy to get around. The amenities are great and there’s a lot of attention to detail. The food is also really good too!

We have to leave our shoes at the reception which is typical for such traditional lodging. It’s just that the entrance is a little small so it makes it just a little challenging especially when during winter and one may be wearing more chunky high cut winter shoes cos there’s no seat.

the room was what we were hoping for: a traditional ryokan experience with all the comforts of a modern hotel. the hosts are very attentive and kind, especially the lady who attended our table at dinner, who was friendly and helped us navigate the traditional Japanese cuisine in perfect English. the location is excellent, right in the middle of old Kyoto

the food was very nice, at both breakfast and dinner, but maybe not the best Kaiseki dinner we had in Kyoto. all in all the experience was a bit pricey, but this neighbourhood is quite expensive per se

Beautiful access to Gion, the best staff, very attentive and caring. Everything supplied that was needed plus I ended buying the nice tea cups and pj set that was very comfortable. The food and drinks in fridge are all free to use. There is a living room so supplying additional drinks like matcha.

Nothing. The property has curfew but we didn’t mind since you get exhausted after a long day and would like to rest.

Our stay here was peak comfort and enjoyment. The hotel is located really close to the Yasaka shrine and the Kiyomizudera Temple, and is a short walk away from Ginza. Although it's a bit further out from the train station, staying in these old buildings was really charming. We had the half board for two nights and it was superb - the food was amazing and they made extra effort to make sure our menu was different on both days. We also really enjoyed the library lounge area. Everything about the room was brilliant!

Only thing to note is that if you choose the room downstairs, you'll suffer if there are guests upstairs as it's a traditional ryokan with very thin ceiling/floors. We were woken up several times by the guests upstairs unfortunately, but this is definitely not the fault of the owners.

What a charming experience! The view of the garden from our window, the smell of the wooden onsen, the fresh pajamas every night, the yakata for comfort at breakfast and dinner, delicious treats and drinks at no charge, every detail was considered. Highlights were certainly the breakfast and dinner where the food was not only delicious, it was also beautifully presented.

location and size - very comfortable

staff were not as great at previous stay. I asked for help to book a restaurant and they said they don’t do that. for the price - help booking things like restaurants and taxis would have been nice. Also help with luggage too. last time we stayed mini bar was included - this time it wasn’t. we arrived late to check in around 7pm and spent 2 hours trying to find somewhere to eat and it was terrible. had chips for dinner. it would have been nice to get help.

This ryokan was exceptional. The staff, chef, meals and the rooms were top tier. I recommend travelers and locals to all please stay at this ryokan if you are planning a trip to Kyoto. It is close to many of the shrines and shopping in Kyoto as well. I have a few food restrictions due to my allergies and the chef was kind enough to accommodate all of my restrictions. The food tasted amazing and my significant other and I truly enjoyed our stay here.

I cannot find anything I disliked about this property.

Fantastic location in Gion, steps away from the iconic Yasaka pagoda. Warm and welcoming staff. It was our first stay in a ryokan and it was a very good experience.

Our room was on the smaller side, but it was alright as we only had a carry on. Our full sized luggage was forwarded on to our next accomodation.