The room was spacious and comfortable. The Osaka Castle view was really pretty at all times, really worth the traveling to the hotel. The staff were all very nice, I arrived 15 minutes earlier from the check in time but they let me into the room immediately.

The location of the hotel is quite far from the train station. Even though they have the shuttle bus service, if you are coming for the first time you wouldn't know where to wait for it. I ended up have to walk to the hotel. I hope they will inform the guest the exact location where to wait for the shuttle bus at the station.

I loved the location! It's right across the street from the Osaka Castle grounds. I got a view of the castle from my room, and what a beautiful view it was. The room was very spacious and very clean.

The beds were a little hard, it felt like a sheet was laid over a block of wood and made to be a bed. It is also kind of far removed from the city portion of where it's located in Osaka. About a 20 min walk from a lot of the restaurants and a 10 minute walk on a busy street from the nearest station entrance. However, if you don't mind walking (like I didn't) you should be fine.

The location right in front of Osaka castle was exceptional. Everyone was so nice and available, it was very peaceful and having the view of the Osaka castle was such a blast when you get up in the morning. Very comfortable bed, after a long trip it's very much appreciable. And most importantly, very affordable for a hotel of such quality!

The hotel is located on a hill and a bit far from the subway station, about 13min by walk with suitcases in summer it can be a bit tricky.. but I didn't know the hotel had a free shuttle that goes from the station to the hotel and that runs several times per hour so it's a great compromise.

The amazing view of the Osaka Castle, the room was a good size, the hotel overall was very modern and pleasing.

The hotel needs to explain exactly where to pick up the hotel shuttle from the train station. It's great there is a shuttle, but if they do not tell you where to find the shuttle - exactly where to wait/find the shuttle [and the hours, schedule etc] then it is worthless. We were very lucky that we accidentally saw the shuttle bus as we were dragging our luggage down the street. There was barely a sign or anything - we almost walked the wrong way.

Fantastic breakfast with every kind of Japanese dish and more you'd want. Clean, comfy rooms. Handy regular shuttle to nearest station, but best of all, amazing view to the castle from room and breakfast room. Staff too were very helpful and friendly. I nitially I had to book different sorts of rooms as it was very busy when we were there, so we would have had to move around during our three-night stay, but the hotel sorted that out so we could relax without repacking during our stay. Would definitely return. Perfect start to our Japan holiday.

It was such a nice room, and the breakfast (it is at a additional price) was really nice, very japanese with western influence - miso soup, rice bowl with fresh tuna and traditional toppings, bread and pastries, Nato, and so on☺️👌🏻 and both the buffet rooms and our room had a gorgeous view to the front of the Osaka castle 🤩🥰♥️ beautiful! No wonder this hotel have weddings!

We could unfortunately hear someone playing the tv all night 😅 and we should have complained so that the quest could have been notified and turned it down but we just hoped it would be turned off for our 2 night, but no. I had no problem sleeping through it but my boyfriend did have difficulties 😅 but we didn't hear a y snoring or anything else do must have been turned up really loud

Castle view room on Level 11 gave wonderful view of Osaka Castle. Very polite and attentive staff. Great value and has facilities of a much more expensive hotel. Staff found out we were going to the Castle and arranged pre-paid tickets which saved us so much time rather than queuing up at the castle. Would be a good hotel if in business in Osaka.

Mid way between 2 metro stations which required about a 10-15 minute walk to get to transport, but really a small inconvenience.

Location was perfect. The reception staff were nice and polite. The room was clean and had everything you could need.

Breakfast restaurant manager was very rude. I went to talk to my son and his wife who were having breakfast and he was very angry telling me to leave if I was not buying breakfast - there was no one else in the restaurant!

We enjoyed our stay in the KKR Hotel in Osaka. The staff were friendly and our room was cosy. We had a view out to Osaka Castle from our room. We had breakfast in the hotel, and the dining room is on the 14th floor and has a view to Osaka Castle as well, which is really spectacular. Breakfast was nice (mix between traditional and more western style) and they had a different selection of small cakes with breakfast each day. There's a free shuttle bus from the hotel to the nearest station, which was very handy and we either walked from there, or got the train or underground.

The Osaka castle view is the attraction of the room and the breakfast floor. The breakfast floor is on the top level of the building, so everyone can view the castle. If customer picks the castle view room, customer can enjoy the day and night view, which are both amazing. I love it so much. The castle is facing to the front of the castle, so the view is the best across all similar hotels

Breakfast food choice should be more