The accomodation itself was really good. It had all the facilities you need, more than enough space for luggages whilst being able to move freely and relatively clean bedding. It was extremely cost effective.

The staff. Arriving in Osaka airport at 10am, and leisurely travelling to the accomodation, arriving at 12pm. We were forced to wait in the 30 degree lobby with no staff to speak with until 3pm. I'm not entirely sure why we weren't allowed to check in earlier than 3pm, however, the lack of staff made it unconvincing that they were "preparing the room" for us. There was also no baggage storage. Thus, without sleeping for 25 hours and luggages broken wheels, exploring Juso was not an option.

I love how spacious the room is. I like how clean. Just 1 minute walk to Don Quijote. A lot of restaurant around.

No storage for luggage for those coming earlier than check-in time. I really thought there was based on their review. Sadly the review was during pre-pandemic. We had no choice but to bring our 50kg luggage to osaka-umeda station via train which is about 300m plus the up and down stair coz our bus from tokyo arrived 7am to osaka. No coin locker near the hotel even the nearest to the train station. Also, location wise for budget tourist, not practical since they have different train company from the one near the station and those of most tourist spots in osaka, which is the MetroStation. Paying ¥420/person and 1.5km walking round trip going to the metro station.

Most things - except for payment. YOU = BOOKING.COM messed up my payment to Minn Juso by removing my payment to them three (3) times from my Australian bank each one for A$468.84 +A$14.07 for exchange fees. This equals A$1448.73. Then on leaving I had to pay Minn Juso - as you had not payed them!! The Booking. com agent told me he had initiated a REFUND to me of A$1448.73 = BUT to date I have NOT received a penny!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Booking.com's actions as the Minn Juso people BLAMED ME for not paying!!!!!!!!!!!!!!!!

This apartment was exceptional. We were 4 and the room was big enough for us. Very clean, check in/out easy. The location was great and although it seemed to be in a nightlife area we heard nothing at night. Air conditioning was great as were the shower and bath. Beds were comfortable

My only point for this would be that the sofa beds are quite short and only suitable for children. This was not an issue for us.

The room was clean. All appliances were functional. English translations were on charts to help us understand how to use them. Our room had everything we needed during our stay, including some dishwashing soap and a scrub pad to wash our dishes. Our hotel was close to several convenience stores, restaurants, and local shops so it was easy to find food, toiletries, and other necessities. Walking to and from the train station was easy to navigate. Because my hotel room resembled an apartment, I felt like I was actually living in Japan.

We couldn't access the balcony but we understood that the stopper on the sliding door was there for our safety. We didn't mind not being able to use the balcony since our view outside the hotel was relatively small. I wished the hotel had a water station, or that the kitchen had a water filter system so we didn't have to purchase bottles of water.

We loved how large the rooms were for the price we paid. Having a bath and shower was a treat as well as access to a washing machine was a major plus for us.

Noise travelled easily and we could hear the next room talking during the night. Nothing major, just light sleepers may need earplugs. Juso station is not on a line which brings you straight into the centre of Osaka, instead you need to catch two trains which is double the normal fair. That being said, public transport is very reasonably priced and the property is very humbly priced.

Big family rooms, safe and secure with unique digital coded locks. All of the facilities you will need for a short stay.

If you are on level 2 then prepare for late night noise. Sounds like we were above someone playing a game of Jumanji.

I liked the size of the apartment and that most things i needed were there (stove, plates, cookware, kettle, microwaver, fridge, tv, iron and board etc). I could live a very convenient life there for two weeks.

I would have preferred to have access to throw garbage and towels to be delivered at the door without need to order cleaning.

Minn Juso hotel is very accessible to everything. Like, the train station 5 minutes away from the hotel. It’s has near market where you can buy cheap coats and boots and ect. If you are the person like to eat you can’t get a mistake to stay in minn Juso hotel coz Minn Juso hotel is sorounding lots of restaurants 🥰❤️ That’s what I love about this hotel. The staff and the place is perfect! And there is 711 down in the building. I would like to stay in Minn Juso again. Very safe place to stay. The foods around is affordable and worth it… We stayed 9 days In Minn Juso hotel perfectly me and my kids has a comfortable place.

Check in was easy (I followed the online Check-in process, at the property just a video call to confirm) Room was clean, kitchen decently equipped, 500m from the metro station which is well connected to other stations, elevator available.

Slight noise from people having fun at night on the roads below after a goo drinking session. If you are a light sleeper might be a problem, if you sleep like me (not bothered as long as the bed is good) it is fine.