A very friendly hotel in a very friendly area! :) My story was like this: When I arrived at the station near the hotel, my luggage from the flight was totally broken, it was not easy to pull it. The station was just 1 minute from the hotel. On the way to the hotel a random woman on the street noticed that my luggage had a problem, she walked with me towards the hotel, came inside and explained the situation. After she said: I can give you my luggage, I don't use it anymore. I was so surprised about her gesture and said if she really doesn't need it, I will take it. The staff members at the hotel also offered different options for me to get to the shinkansen for the next day and when the woman gave me her luggage the staff members said I don't need to worry about my old luggage they can take care of it. There are plenty of good people on this planet. Most of the people are good, sometimes we don't want to do some things, but in the end mostly we are good. ;)

The location is perfect if you plan to travel daily using the Shinkansen trains, because with a few minutes walk there is the Nishi-Nakajima Minamigata subway station which brings you to Shin-Osaka station in less than 2 minutes. The same line brings you also in the heart of Osaka, Namba and Dotonbori, in around 20 minutes or less. The room was big enough for a single person, cleaning service every day and all the needed stuff was in the room.

There were a lot of amenities in the lobby but i recall they were mostly paid, cheap prices anyway. The bed was a bit stiff for my likes but this is a matter of tastes.

The station is literally 3 minutes away from the hotel, and that to me is perfect, especially because I had to catch the shinkansen to Hiroshima, so there was no need to travel a lot. The hotel is super clean, and they give you clean towels on a daily basis.

The fact that I couldn't open my window. I have asthma and not being able to open the window to let fresh air in, It's not helpful.

conveniently located 5 minutes walk near Subway train station. The staff and managers are really helpful and super nice. I would come back to stay here again. They really helped me to arrange for my heavy luggages to delivered to the airport by really super good rate logistics Yamato Company so I do not need to carrying them to the airport. Must also try Dominos Pizza that 1 block from the hotel. The pizza was amazing delicious which has Japan fusion toppings.

The staff was extremely helpful and flexible. I had a challenge, and the professional support I got from the staff was outstanding to make my stay pleasant. Big thanks to LE KIM HOANG, such a great and talented personnel, unforgettable experience.

The owners should invest to renovate this hotel especially in the interior. It's worth it.

Great Hotel, I was there with pleasure and satisfaction, very clean, bright and comfortable room, great location, personally friendly and collaborative.

2 details to be improved: only one microwave available, and the laundry in a space not sheltered from the weather

It's a simple, affordable, conveniently located hotel with friendly service and even the option for dine-in breakfast. For someone briefly staying in Osaka and looking for no-complications lodging, it's a great choice.

Staff was nice. Near the Shin osaka station and subway

Room a bit small, but i guess it's Japanese standard. Not a lot in the area around the hotel, need always use the subway.

Regular guest here and always made to feel very welcome by the staff. Location is good near Metro and a short walk to Shin Osaka. Plenty of services nearby. Always a good choice for a single traveller. Multiple english speakers on the desk make things easy for this monoglot!

Perfect hotel for solo travelers and couples, was better than expected. Room is clean and comfortable. Short distance from train station.

Bathroom is a bit small.