The staff were amazing - so accommodating and just lovely. The pick up drop off shuttle when we arrived and each day the Furano Prince side of the mountain was easy and effortless. It was an easy walk home from the kitanomine lift.

It was close to skiing but a bit further away from town. The Furano Prince shuttle you could catch to town was expensive for the distance (¥500 one way)

We totally enjoyed our time here. Enjoyed the breakfast each morning. it was great having the shuttle that took us up and picked us up every day. saved walking up the hill. The girls on the counter were also very accommodating. Loved the hard beds. Welcome drinks every day was awesome too. wifi worked well.

that we could not stay longer. :)

Located near ski slopes but still quiet and quaint. Staff are always patient, friendly and helpful. Shuttle services to the ski slopes are very useful when you don’t drive. Cottage we stayed in has ample space for a family of 4 and comes with a kitchenette so suitable for light cooking. Ample number of washer and dryer but dryer takes a couple of rounds to dry clothes.

We stayed in one of the 2 cottages which is not linked to the main building. Thus, you need to be suited up in winter when accessing the onsen and breakfast. The toilet in the Cottage is terribly cold and the wifi is rather spotty. Breakfast is nice but very greasy which is a departure from typical Japanese cooking style we are used to.

The staff - exceptionally responsive, accommodating, warm and helpful. They make you feel at home. They go out of their way to make you feel comfortable. We were celebrating our daughter's 6th birthday and we just wanted to use the common living room to blow her cake. Spontaneously, the staff made up Christmas decorations around the cake, dimmed the lights and took our phone camera to take shots while the candles were blown and happy birthday was sung. That's how attentive they are, and that's just 1 of so many examples during our 1 week stay. Bonus perks - Welcome drink which includes Japanese whiskey from 4 to 9:30 PM, available everyday because your're practicaly wellcome EVERY DAY :-) Free flowing freshly brewed cofee every morning (actually anytime you want).

I struggle to think of something to dislike about this home away from home. Minor stuff perhaps. Restaurant doesn't regularly operate except for breakfast. Wifi/internet sometimes glitchy. Navigating to your room with heavy luggage could be challenging.

First of all I got to give my comliments to the amazing staff of Burlap!! Adrian, Clara and Ayana san, thank you guys so much for being helpful, caring and so so friendly! This place is very available through Booking massages. I wasn't sure about the hour of my arrival to Furano by train and so I didn't know at what time I should ask for a shuttle (which they provide on arrival and check out!). So eventually I told Adrian that I'll menage somehow. Then, when I arrived at Furano train station, I saw a message from him telling me it's raining and it's not a problem for them to come and get me. I sent a massage back that I've arrived and right on the spot he told me they'll come to pick me up in 10 minutes. they even arrived in less time. that was amazing! Miss Clara drove me and was very kind during my staying. Ayana san gave me great recommendations for a day trip nearby. And I had nice conversation with Adrian. Again, thank you guys! The place is very clean and pretty. Each day you'll get a new towels and room cleaning. Great place! I highly recommend!

The place is nearby the center of Furano. since I didn't come during the main season (winter), some restaurants and bars around where closed or didn't work all the time. Although walking to the center city took me around 30 minutes and it was a nice walk.

The place is clean and well kept. The staff are friendly and very helpful. When I left my clothes in the wardrobe after checking out, Clara, the manager called me about it and offered to courier them to my next hotel. Really appreciate the extra mile taken. Location wise, it would be wonderful if you are skiing as it's close to the ski slopes. I stayed there during summer, so it's outside the town centre and you will need to drive there. There are a few very nice and interesting food places around the hotel to explore too. Overall, it's a wonderful place for a short stay.

Great spot, really lovely and excellent staff who spoke good English and put in a lot of effort to be helpful and make our stay comfortable. They were especially helpful with advice on transport, organising luggage transfer via Yamato, and just general advice about the town. We stayed in a family room (just 2 people) - we were in 2 separate beds but it was a big room and very comfortable. They have a shuttle that will pick you up and drop you off to the main train station at whatever time you need, and only a 5min walk to the gondola!

A little far from the nearest convenience store (10min walk accounting for the icy pathways) but otherwise it was great. If you’re tall FYI for the family room - the bathroom would be a tight squeeze if you were particularly tall, the archway into the bed area is only ~172cm high, and the beds wouldn’t suit anyone over 6 foot (there’s a wall at the end). I can’t speak for the futon style of sleeping which I imagine would be better suited!

From the moment we arrived, we were made to feel like Chalet Burlap was a home away from home. The wonderfully comfortable front lounge, decked out with baby grand piano for guests to use, the warm and cosy fireplace area and the welcoming drinks all made for special ambience each day after long sessions in the snow. However, what was most outstanding was the exceptional service provided by the highly efficient Clara and the ever-smiling and amazing Misawa. Nothing was ever too much trouble and they went well out of their way to provide us with superb service, excellent local advice and very useful Japanese lessons! Despite the awesome accommodation, this is what really stood out for us. The quality and friendliness of the service was exceptional!

Nothing.

The room was clean, had all the listed amenities and very cozy. The attention to details were superb, even the provided toiletries were of good quality. The place also has an onsen and sauna, which we thoroughly enjoyed on our stay. The staffs were super helpful and friendly. We had an early checkout and wanted to go to Furano station so we asked if they could call a taxi for us, but they offered to drive us instead. We were very impressed by the friendliness and hospitality of Japanese people, and would definitely come again!

FANTASTIC STAFF: Highest praise to this inn’s fantastic staff, specially Carla, Sigi, Yuki, and Ayana! They went out of their way to make our stay pleasant: booking cabs, helping us book a bus tour (Japanese only website), and always accommodating. Their English was very good, so communicating was easy. Thank you! FOOD & DRINKS: Breakfast is good, with the main course plated; no choices (so don’t expect a full buffet). What was a nice surprise was a daily late afternoon cocktails (they call it “welcome drinks”) which lasts until late in evening, and includes whisky, wines, juice, and yogurt milk. And daily free coffee (espresso type) which was particularly good! FREE SHUTTLE: The free shuttle pick up and drop off from Furano Station (train) when you check in and check out is very useful, and saves you the price of 2 cab rides (approx US$22)

BEDROOM: This is not a hotel: it is an inn, so the room is like a bedroom in a house. BATHROOM: tiny, so if you are a plus size, you bathe with your body hitting the shower curtain or wall. LOCATION: Inn is far from everything, so you need to take cabs all the time, with each 1-way trip to the town center costing approx. US$9-10. (TIP: have staff book your cab back to the inn, since it it not easy to just flag a cab on the street.) Nearest convenience store is 15mins walk, and an uphill climb back. PRICE: Our rate was rather high for an inn. approx. US$215/night. But perhaps that is standard for Furano.