I liked the fact that I could borrow iron until check-out. Having a coin laundry was also nice but we could not use it as it was used by others. Overall, the quality of the service met my expectations. I liked the storage space under the bed and between the bed and tv. The room was a bit more spacious than I imagined which was a plus. I also liked that I could open the curtains and see the street outside in the morning

New towels (and coffee etc) came every day, but honestly I think that there is no need to change them that often. Would be helpful if there was an option to decline them. As for the linen, vice versa, I would like to change it once.

I loved everything about this hotel, they thought of everything, the foyer was luxurious, the staff so respectful, responsive and friendly. The bed was perfect, not like other hotels I stayed at which had hard beds. I liked that they provided fresh towels etc in a bag hung on your door, I didn't have to lock all my personals away each day. There is a microwave to heat.up your takeaway food and they have large combo wash/dryer for your laundry. To top it off, all that for under $100/night. Well done APA. 👍😍

There was nothing I didn't like. I didn't want to leave.

I like that it was super clean. Bathtub was very clean and made me feel comfortable bathing my grandson in it. Room was quiet. I heard no extraneous noise. Bed was comfortable and the tv was large, flat screen and had English language options. Temp control was great. Coffee shop across the street was convenient. Close to Shinkansen train station, nice bars nearby, and restaurants.

Room was small —as can be expected in Japan. No microwave in room although there was one accessible downstairs on first floor. I couldn’t stay here comfortably for an extended amount of time but great for a night or two. We enjoyed our one night stay.

Clean room within walking distance to all of the shopping and dining areas in the city. Accessible microwave, ice machine, and laundry room with new washer/dryer downstairs.

The hotel is located in the 'entertainment area' and is about a 15 minute walk from the train station. Not an easy walk if you are traveling with bigger luggage or on a hot or rainy day.

I was able to change the aircon between heater and air condition which was different from the ones I have stayed before, really comfortable stay

If you stay on ground floor, you may need to go in between buildings that is not covered and it’s very cold during winters especially when doing laundry

I liked that the car park was next to the hotel. They had multiple options so even when the car park is full you will find parking. There are at least 3 multiple tier parking lots. Staff was friendly and courteous. I would book again if on the area. I almost passed on this opportunity because of an unpleasant experience with one of the chains in Tokyo last month, but happy I decided to try them again.

The location is great - walkable from the station, restaurants and shopping centers. The breakfast was also delicious. Staff were also nice.

Nothing really. I wish the room were a little bigger but wasn’t a major issue for me during my stay.

The staff were great. Right next to 7/11 and food stands. Location was great. And cleaness was good

Rooms are a bit small but that's very common in Japan. Not their fault at all. Great stay.

Very clean, lovely staff who were polite. The bed was very comfy, the comfiest bed I’ve stayed in during my 4 months in Japan. A 5-10 minute walk from the train station. Lovely reception interior. Bed says “single” but actually almost a double. Would stay again

Nothing

The location is convenient for my purpose of travel (running a marathon). The staff are attentive and handle the crowded reception well. They also offer luggage service after check out with easy registration via QR code. The room is clean and as expected of APA Hotel.