There are 3 different onsens, 1 at each of their buildings for us to try. Very relaxing experience. The hotel location is amazing. It is walkable within 2 3mins of the Gero station but there is also an available shuttle bus at Gero station if u have too many luggages. The breakfast spread is fabulous too with many varieties of japanese dish in bite sizes portions to try out, help with preventing food wastage also. My kids were both excited to sleep on the prepared futon in the ryokan style room

The room facade and facilitiies are quite old. The bathtub is quite small because its a square shape but doesnt matter much as we were showering or cleaning up in the onsen bath area most of the time. If do not have half board package, there are not that many places to eat in the evening as most shops close very early

There is virtually nothing to dislike about Suimeikan. Every aspect of the stay was exceptional. Gero Onsen is the perfect wind down to a long trip through Japan, and it's made all the better at Suimeikan. From check-in, the staff were extremely friendly and helpful. The man who guided us to our room was unbelievably kind and genuine, as were the receptionists. The English level of all the staff I encountered was immaculate, making all aspects of the stay succinct and efficient. The facilities are amazing, nothing beats an onsen, and this place has three. All providing a unique take on the concept, with a panoramic view on the top of the middle building, an outdoor bath, and a full great bath with two hot baths a cold pool and a sauna, you won't find a bath that doesn't please. The on-site restaurants are utterly divine, providing some of the best food I've had the pleasure of eating in Japan. The rooms are stunning and clean, with beautiful smelling tatami and lovely bathrooms you won't have an uncomfortable time here. All in all, Suimeikan is a truly stunning place to spend a night or more in Gero, I can wholeheartedly recommend! So what are you waiting for? Get booking!

Location was very near to the Gero station which was less than 5 minutes walk and the hotel also offered pickup service to and fro on schedule. Staffs were super nice, helpful and professional. One of them would guide you to the room and give you clear explanation about the hotel/room and even teach you the right way to wear Yukata. We were in a group of five and the room that assigned to us was superb. It was a ryokan style room with tatami and a garden view from the window. The room was spacious, clean and comfortable. The staffs would also help to make the mattress in the evening. The snacks that were given in the room were really tasty! The hotel was said to have 100 years history but it was really big, well maintained and pretty with Japanese traditional garden in the lobby and lots of arts and decorations in the buildings. There were 3 onsens available within 3 buildings which were all good to try out. I did not try the dinner but breakfast was just so so.

Nothing

- The room was spacious, providing plenty of space to relax. - There are 4-5 different onsen, all clean and well-maintained, offering a great variety of bathing experiences. - For just 1000 yen, guests can access the pool and gym, adding more value to the stay. - The breakfast buffet is excellent, with a wide selection of delicious options to start the day. Overall, Suimeikan provides a comfortable and relaxing stay, with great facilities and amenities.

- The property shows a mix of new and older sections, which can make some areas feel a bit dated compared to others. - Guests are not allowed to eat food purchased outside in their rooms, which could be a downside for those who prefer more dining flexibility.

Suimeikan was a comfortable stay halfway through our trip to get away from the hustle and bustle of the bigger cities and enjoy a quiet onsen town. The room was comfortable for 3 people. I particularly liked the tatami mat floor with the futon and the low table. However, I would have liked that area to have the sliding doors close off entirely to have more privacy. I loved that they gave us little snacks every day that they offered at their gift shop downstairs. The staff were friendly and helpful and there was a man able to speak English well to answer questions. The buffet breakfast had a Japanese section and a Western section. We stayed for 2 nights and the breakfast spread was basically the same thing. Would have liked to have some variety. I definitely recommend getting a kaiseki meal at Kita no ryo. The food was amazing and beautifully presented. It was one of our favourite meals in Japan. The flavours were unique and we were so full afterward from it too. We also loved that we had our own private room too. The onsens were great too. With 3 different onsens on site we actually didn't even use our hotel shower once. They were meticulously cleaned and never too busy despite the hotel capacity. We loved that we were able to walk around in our yukatas whenever too. The building itself had really nice gardens/ponds and picturesque areas to take good photos. They also had shuttle buses to and from the station. Though the walk is literally like across the road. It took us less than 5 minutes to walk. When we arrived we saw a man with the Suimeikan sign but we weren't sure if they were meant for us so we just walked. Overall, definitely a recommended stay! Comfortable and not overly priced.

The building itself is a little bit old and the carpets can feel a little musty. But the place seem well cleaned so it wasn't really an issue. Also, if you stayed there for more than 2 nights and had the buffet breakfast, it can get a bit boring. On our second night we didn't book a meal at the hotel and tried to walk around town to eat but many places were closed so we had to settle for a meal that was just okay outside of the hotel as it seemed like the hotel's restaurants were fully booked.

everything was perfect about the hotel. the staff were always helpful & friendly. communication is not a problem as they have many english-speaking staff. there was a good selection of public baths within the hotel. location is great, just 3 mins walk from Gero station & a shuttle bus runs between the station & the hotel. no booking is required but take notes of the timings for the shuttle. the buffet breakfast had a selection of both Japanese & Western food choices. would definitely stay here again. easily accessible to the various attractions around the town.

the pillows were very soft and we would have preferred to have at least 2 pillows per person. we did ask for an extra pillow but due to language barrier, we were not given.

Minutes walk from station, convenient to visit shops and restaurants in town and return if raining. Well lit, pleasant interiors. Comfy clean room and ensuite.Excellent breakfast buffet. All 3 public onsens ( one per tower) open to guests irrespective of which tower your room is. Well landscaped pond garden. There is coin laundry if needed. *On checkout, Train to Takayama was cancelled due to heavy rain alert, but thankfully bus service was not. Something to factor in for travel plans. *There is a large game arcade with many machines to keep kids occupied.

Nothing much. Onsen (ladies) amenities could be improved, onsen facility's furniture worn down.

The hotel is located just behind the train station, a 4 minute walk away. The interior of the building and the public areas are impressive, it took us a while to explore the facilities and it was great. The room was very large with a great view. The dinner was very good and the staff were helpful. There are many facilities, including 3 shared bathrooms, a gift shop and a gym.

The hotel has many rooms and in the morning the breakfast room is very crowded, it is better not to rush because it may take some time for breakfast and check out

This stay was to introduce my family to ryokan culture and they enjoyed it a lot. It was within walking distance from Gero Station and the rooms were really spacious. The packaged dinner and breakfast were good as well. I wish we had stayed another night to properly explore the surrounds and use more of the facilities but our whole trip to Japan was a brief one. Loved the onsen especially the open air one. It was nice they have hybrid traditional/western rooms as the elderly in my family find it difficult to sit or kneel on the floor. The cafe and small garden at the lounge area were nice to relax at as well.

I don't have much complaint only I wish the dinner had a bit more pieces of beef, but it was still yummy.

We had an Eastern style room with private indoor Onsen, and it was a perfect way to celebrate being together in Japan. The staff and services are superior. The Suimeikan will be seeing us again next year!

The room was a ‘little warmer’ than I’d like but that was easily resolved by opening th windows allowing the fresh air of Gifu and the beautiful sounds of Hida river flowing. There really is nothing to ‘not like’ & “everything to love” about the Suimeikan!