The dorm room was spacious enough and it was clean. The bunk bed was also spacious for me, it wa comfortable and i didn't have a hard time sleeping.

You need to pay for the towel, sleepers and everything "extra" you need. I guess this is common in hostels in tokyo but I came from sapporo before booking here and in my sapporo hostel, they had everything for free.

Quadruple Room with Private Bathroom(Room 841),The Wifi is good,shower water temperature and pressure was excellent,air-con is working very well and good in our summer stays,room well lit,toilet is well kept and clean,near to rail but don't really heard much noise from there eventhough our window we are facing it.The yellow colour bread is very nice and fragrant too when toasted,yummy!!

Folding table is available but folding chairs are not provided...We understand the space constraint of the room but with folding table but no chairs are kind of weird..The air -con vanes are dirty,the space of the room is rather small for our luggage and hard to move around if luggage is open up.daily buffet spread is simple and same everyday..

This is my 2nd experience staying at GRID. My first experience was with GRID Sapporo. Both locations are very well run. I stayed in the dorm and was lucky to be assigned to a corner bed space with two windows. The space extra allowed me to store my big luggage and offers extra privacy.

There were some inconveniences during my stay, but it is very minor. I wish there was a small garbage bin in the dorm so that one does not have to walk out of the room to throw stuff away. For the shared shower, I think it would be nice to have some hooks in the stall to go along with the clothing basket that was equipped in the shower room.

Amazing location, right next to Ueno Station which is a major train station. Convienence store very close by. Staff spoke good english. Everything was clean and nice.

Relatively small beds compared to other Japanese hostels Ive stayed at. Mattress might be a little hard for some people. Also dont expect amazing breakfast options, pretty much just some toast, cereal, small sausages, tea, coffee etc, just enough to start your day.

I arrived around 2250H Sept 17, 2024, so I'm tired. The lady asked me to pay in cash, but then I told her that I paid in c card via booking online. Still, I paid in cash, and no receipt was issued. I wanted to rest so badly in prep for tom as I have only 3 days in Japan. Now, my bank charged me for the booking payment. I message the property and booking.com until now, and I'm waiting patiently to be assisted. My overall stay is good. I would love to be back, but I hope the property can assist me with my issue. Arigato.

If the system says pay by card, it should be paid by card. Staff know better as you have the system with you. We arrive in the hotel really tired most of the time.

Great location to first arrive in Tokyo - 10 minute walk from Ueno, which has a direct train from the airport. Safe, quiet neighbourhood with restaurants, 7/11 etc nearby. Staff were lovely and they have sim cards to buy at reception which was handy. I liked the location - I booked only a few nights here to explore things on the east side of Tokyo. This hostel was great and close to Uneo park/temple, Akihabara, Tsujuki Fish market, Team Lab, Ameyo market. Sensoji temple (compared to other areas I was going to stay like SHIBUYA. So I would recommend a few days in Ueno, then move accomodation to that area, which worked well for me.

Beds and pillows felt a little hard but I think this is most places in Japan. The rooms did get a little hot making it hard to sleep in the morning.

location is easy to find . There are dryer and hair curling iron for lend. free refill water , there has an elevator

prepare your own towel if you book bed in dorm , but you can pay for rent

The hotel is located in a very convenient location, right next to Ueno Station (there's a direct train from Narita Airport). The room was spotless, and having a private bathroom was a big plus. It was nice that there was a shared space downstairs where you could eat and relax, and free workshops were organized once a week. The breakfasts were rather modest, but at least there was something to snack on before heading out. The staff was very friendly and helpful :)

The room was very small, with no shelves for clothes. Even open suitcases didn’t fit, so we couldn’t unpack comfortably.

small rooms with everything you need (the only con is the lack of place for your bag) great location (it's just a few minutes from Ueno station - which is a great travel hub) but on the same time it is a bit to the side so it's quiet small but filling breakfast (just as mention - they are usually not included in the price) coin washing and drying machine on 7th floor as well as drink vending machine. whole floor dedicated to women. wifi working good

the lack of space for my bag in the room. lack of reading light

I was very satisfied with Grids Ueno hotel, staff were amazing, breakfast was nice and location absolutely awesome. There is a lot of to do around the hotel without using public transport but if you need to use it then you'll appreciate that it's very close to metro station. You can use laundry room for a small fee and there is also shared microwave. Beware, if you are taller, maybe 180+ cm, then you can find bed uncomfortable, but I didn't mind.

It says I should write what could be better and it says I have to write two or three sentences. But honestly speaking, I was absolutely satisfied. Only thing I can think of is bed size, I'm pretty tall but I'm used to smaller beds.